SIXT Ireland Anmeldelser 

Excellent service, front desk very helpful and welcoming The car was in excellent condition
Overall very good renting experience with SIXT

I picked up the car very quickly, and the staff member was very friendly. He didn't try to push any extra services on me. The car I received was better than the one I had booked—it was a hybrid—and it was clean. Returning the car was also quick and easy.

Pick up and return Fast and friendly
Plan some time for transfert between airport and parking with dedicated shuttle

Everything went really well. The handover, the car and the return were all perfectly organised.
I’d be happy to use you again
Ralf

Heel correct , stipt en zelfs een upgrade gehad van wagen voor dezelfde prijs. Balie in de luchthaven heel gemakkelijk te vinden. Zeer vriendelijk en behulpzaam personeel. De dame aan de balie liep zelfs mee naar buiten om tevtonen waar de shuttle bus stopte om ons naar de wagen te brengen. Dus top service.

Went to Ireland and rented a car from Sixt. Met a very helpfull man Ray. Explained everything clearly, no hidden extras. Will be using Sixt from now on.

Collecting our hire vehicle was made very easy through the efficient clerk Lina.

The desk agent tried aggressively pressured me into giving him a 5-star review on another site at the counter before I was allowed to see my invoice or bank statement, kept saying it will get emailed to you later....

The next day, I discovered he had secretly used the digital signature pad to slam both myself and my daughter with unauthorized "All-Inclusive Package" insurance fees totaling £415, explicitly lying to us that we were only signing for a pre-requested Cross-Border Fee only.

Furthermore, he forced my daughter into a heavily dented, damaged Skoda, dismissing our concerns by telling us "it's still legal, it will have to do."

This branch uses high-pressure review manipulation at the counter to hide predatory sales tactics and fraudulent double-insuring as others have said.

Formal management escalations and credit card fraud disputes have been launched. Avoid this branch at all costs.

I was travelling to Ireland for a 7 days trip with my wife and group of friends.
As some of you may know the public transport in Ireland, especially travelling to rural area may be difficult to access.
We’ve decided to rent a 7-9 seater and we began to look months before the trip. We came across Sixt and it caught our eye as their offer was about 50% cheaper than other car-renting companies, also their offer was wider.
We were warmly welcome by Sixt’ representative at the Shannon airport. It came to our surprise that the car has been significantly upgraded to the one that we’ve booked online, for the same price. As soon as I’ve signed the agreement and receive the keys I’ve received the pdf on my e-mail with detailed description of the vehicle and previous damage made, which made me comfortable knowing that these things had been noted and I would not have to worry about if I’ve discovered them later (was too excited for the ahead trip to notice a minor paint damage at the side of the car)
We’ve made around 1k miles during the stay, it is also worth notice that for extra small fee you can return the car to another location than the car was collected.
The return of the van was smooth and quick, receive a full report after around 30 minutes and invoice on the next working day.

Our trip to Ireland was extraordinary and I strongly believe the reliable and professionalism of Sixt Company had a huge impact on the outcoming effect.

I wish to thank all of Sixt representatives for making our lives so much easier on it.

Kind Regards

Jedrzej Zukowski

Accueil très sympathique de Rey à Sixt de l’aéroport de Dublin. Des conseils utiles pour notre roadtrip sur cette terre irlandaise.

Velocità nell'assegnazione e macchina perfetta

Wir waren in Irland. Abholung erfolgte am Flughafen in Dublin.
Es hat alles super geklappt.
Das Personal war total freundlich, der Service schnell und unkompliziert.
Natürlich zahlt man ein paar Euro mehr, aber dafür hat man keinen Ärger und super Fahrzeuge.

Great service and kindness in Cork!

The staff are kind and friendly; there is mutual trust between us. They are always professional, yet fun and approachable. You can really feel the team spirit at this company. SIXT makes the travel experience even more enjoyable. They exceed expectations and offer pleasant surprises. I highly recommend them!

Outstanding Service, Chyanne & Petria Deserve Recognition!

We had an absolutely wonderful experience with Sixt, thanks especially to Chyanne and Petria. They went far beyond what we expected and made our rental experience completely stress-free.

When we picked up our car, we had no idea how to set up the navigation and all the new technology. As two 40-somethings, we definitely needed some help! Chyanne was absolutely amazing. She patiently walked us through every step and never once rushed us. At one point, it even started drizzling, but she continued helping us without hesitation. She could have easily sent us on our way, but instead she stayed with us until we understood everything. She was truly an angel and went above and beyond the call of duty.

Then we met Petria, the branch manager, who was equally incredible. She helped us with our tire pressure and personally went through the computer setup with us. You can immediately tell that Petria knows cars inside and out. Honestly, she belongs on Top Gear! She is extremely knowledgeable, professional, and helpful.

What stood out most was how patient, kind, and genuinely willing to help they both were. They never made us feel silly for asking questions or rushed us through anything. That kind of customer service makes a huge difference.

Even returning the car was incredibly easy and smooth. After traveling around Ireland, having a completely hassle-free return before our flight back to NYC was the perfect ending.

Sixt should be incredibly proud of Chyanne and Petria. Employees like them are exactly why customers come back. After this experience, I honestly wouldn't want to rent from anyone else.

Thank you, Chyanne and Petria, for taking such great care of us and making our Ireland trip even better!

I am a frequent SIXT customer, but this recent experience was unacceptable and completely unprofessional. I rented a car for 8 days from the Dublin City branch (4–12 September). The front‑desk staff clearly told me I could return the car at 1:30 PM, with 30–60 minutes grace.

On the return day, Dublin was in chaos due to the US President’s visit — roads blocked, traffic jammed. I called SIXT while driving and again confirmed my return time. The SIXT agent clearly said returning by 2:30 PM was not an issue because new rentals were only being processed from 3 PM, ideally you are ok until 2.30pm and I have returned the car at 2.29pm. This call is recorded.

Despite this, SIXT issued an invoice for 9 days, adding an extra charge for a one‑hour delay that their own staff explicitly approved. When I contacted billing, they refused to take calls and forced me to email.
Their reply was dismissive, robotic, and completely ignored the recorded conversation. They simply claimed the invoice was “correct”
no explanation, no accountability, no professionalism.

Charging customers extra after giving them verbal confirmation is misleading, unethical, and shows a complete disconnect between customer service and billing. SIXT cannot tell customers one thing on a recorded call and then quietly bill them differently.

This experience was in bad taste, and the way they debited my account for 9 days — despite clear instructions from their own staff — is unacceptable.

Very disappointing experience with SIXT Ireland

I am extremely disappointed with the way SIXT Ireland has handled a problem following my rental.

I accept responsibility for damage that occurred during the rental, but I strongly disagree with the amount being charged and have requested clarification and supporting documentation.

I submitted a formal complaint and followed up again after receiving no response. Despite the significant amount of money involved, I have still not received a proper response to my complaint.

I have now had to escalate the matter through the appropriate European consumer channels.

My main complaint is not that SIXT is holding me responsible for damage, but the lack of transparency, communication and proper response when I have asked them to justify the amount charged.

Very disappointing customer service after the rental.

Very efficient operation. No lines to rent or return the vehicle. Shuttle service to the airport was great. There was no great pressure to buy more coverage than needed. There was some pre-existing body damage on our vehicle, so the only thing I wish could've been improved is for us to be aware at that Sixt knew about this body damage. But since we were given the keys and left to walk the lot ourselves, we figured photos / video was good enough to document the issues.

Awful from start to finish...
We arrived at Dublin airport past our pickup time and waited over an hour in the SIXT lineup, only to find out that our car was still not ready for another hour. We were given an "upgrade" from a VW SUV to a Dacia Jogger, which was an upgrade in passeger capacity but a serious downgrade in every other area. We were given awful instructions to find the car and wandered in circles for a while to eventually find out we needed to get on a shuttle. The return was fine, but we received an invoice for charges we did not incur- dropping off directly at the terminal, which we did not do. I contacted the Dublin customer service 3 times by email about this and did not get a response about this charge. I also went on chat to try and resolve it and they eventually told me to call or email the Dublin office. Their phone number says you have to email for bill inquiries. I will NEVER book from SIXT again. Update- they did receive my emails and refunded my extra charge, but didn't inform me at all. It didn't need to be that frustrating.

Wir sind am 31.08 in Dublin gelandet und hatten ein Fahrzeug bei Flizzr online gebucht und bezahlt und sollten an den sixt-schalter. Nach kurzem warten kamen wir dran . Der Mitarbeiter hat soweit alles fertig gemacht und wollte dann die Kaution von 1500 € haben. Daraufhin hielt ich ihm meine Debit Karte hin , die er wohl nicht akzeptierte. Daraufhin habe ich ihm die Visa Karte meiner Frau angeboten, die er aber auch nicht wollte. Was tun wir hatten dieses Fahrzeug schon bezahlt mit vollem Versicherungsschutz und brauchten jetzt natürlich ein Auto. Dieser Mitarbeiter bot mir dann eine Alternative zur Kaution an, mein Englisch ist nicht so gut aber es hatte sich angehört wie wenn es eine Abdeckung für diese Kaution wäre bzw eine zusätzliche Versicherung, dem ich dann letztendlich zugesagt habe weil uns nichts anderes übrig blieb. Dieser Spaß hat uns dann noch mal 207 € extra gekostet. Und das beste war, dass ich diese Summe dann widerum aber mit meiner Debitkarte bezahlen konnte. Ich finde so etwas völlig unseriös und bin schwer enttäuscht von Sixt!!!!