The member of staff at the counter at the airport was polite and friendly. She explained the contract to us clearly. We were given an upgrade in vehicle class and an upgrade regarding the fuel policy.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sixt Ireland always provides excellent service from collection to drop-off. Staff are warm, friendly and give clear instructions. Car drop-off is conveniently located just a short distance from... Vis mer
We had a fairly long rental (10 days) and were given a Toyota Yaris that was dirty on the outside and had mouldy stains on the back seat and seat belts. As soon as we hit the road the car had a "splu... Vis mer
Ancient Audi with 75,000 miles on it worn discs rubbing an noisy, wheels not balanced. Surly return Staff. Really bad experience that cost more than all the other Rental Companies. Tried complainin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For support, please visit our Help Centre: sixt.com/help-center or contact us via email: CS@sixt.ie. Welcome to SIXT car rental Ireland. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles globally in our fleet, which hosts models from some of the best car manufacturers in the world, including German favourites such as BMW, Mercedes, Audi and more.
Kontaktopplysninger
Rochestown Avenue, 000, Dun Laoghaire, Irland
- +353 1 235 2030
- CS@sixt.ie
- sixt.ie
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 2 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The member of staff at the counter at Dublin Airport.
The member of staff at the counter at the airport was polite and friendly. She explained the contract to us clearly. We were given an upgrade in vehicle class and an upgrade regarding the fuel policy. We appreciated that the staff member accompanied us to the shuttle bus. The German-speaking member of staff at the pick-up point was friendly and helpful. He explained how the car worked to us. I found the BYD SUV difficult to operate intuitively. Switching to the Toyota was quick and easy. When I returned the item, the member of staff was also friendly and the process went smoothly. Thank you for your customer-friendly service.
noleggio auto in IRLANDA
ottima assistenza alla partenza ed al ritorno
Everything fine
Everything fine. Polite and helpful stuff. The booking process was really easy. The return was without problems.
Disappointing policy, but excellent service from Penelope
We travelled as a group of four on a golf holiday to Portugal and had booked our car with Sixt at Faro Airport. The booking and payment went through without any issues using my Revolut credit card.
However, when we arrived to collect the vehicle, we were told that Sixt's terms and conditions do not accept Revolut credit cards for the security deposit, even though the same card had been accepted to make and pay for the booking.
This was extremely frustrating. My question to Sixt is: why accept payment from a credit card when making the booking, only to refuse that same card when the customer arrives to collect the vehicle?
The only other card I had with me was a debit card. Because the Revolut credit card was not accepted for the deposit, we were required to take the full insurance cover at an additional cost of over €700. This was not an optional extra for us — it was the only way we could proceed with the rental using the card we had available.
We tried to find another rental company, but unfortunately they also wouldn't accept the Revolut card. We even tried to use another member of our group's credit card, but unfortunately it had expired. With very few options available, we had no choice but to continue with Sixt, use my debit card and pay the additional cost.
As a result, we lost a couple of valuable hours at the airport and it put a real dampener on the start of our holiday.
That said, I would like to give Penelope Serra a special mention. She was extremely helpful, professional and patient throughout the whole process. She genuinely tried her best to find a solution and get us the lowest possible price. I couldn't fault Penelope — she was simply following Sixt's procedures.
So, my criticism is directed at Sixt's policy and the way the credit-card restriction operates, rather than the staff. I would strongly recommend making this requirement much clearer at the time of booking. If Sixt's terms and conditions specifically exclude Revolut credit cards for the deposit, customers should be made fully aware of this before travelling to collect their vehicle.
Thank you to Penelope for doing everything she could to help us. She deserves recognition for the way she handled what was a very frustrating situation.
I will certainly be ringing ahead in future to confirm exactly what cards are accepted for the deposit before renting a car.
Great service person!
I had an exceptional patient server at the counter, as we had to wait for my wife to find the SIXT desk at the airport.
He helped in finding it and was so friendly all the time, while we were blocking the counter for quite a long time.
Sixt Ireland- excellent service and cars
Sixt Ireland always provides excellent service from collection to drop-off.
Staff are warm, friendly and give clear instructions.
Car drop-off is conveniently located just a short distance from Dublin airport with a frequent shuttle service at the customer’s disposable.
Most importantly, Cars for rent are new, clean and perform well. I would highly recommend Sixt over any other car rental company!
The Staff and Management were a joy to…
The Staff and Management were a joy to work with on my arrival they followed through on there word .
Very efficient and friendly service
Although long queue at the counter they were really efficient and friendly. My rep was called Alec I think and he was excellent. I use Sixt often when I need to rent cars overseas
La muy buena atención de Sebastian al…
La muy buena atención de Sebastian al recoger el coche y el asesoramiento muy correcto y ajustado.
Had a great experience with Sixt
Had a great experience with Sixt. The car we rented was in great shape and clean. Pick up was fast and easy. Returning the car was also fast. They make the process very simple. I recommend using Sixt.
Very straight forward
Very straight forward. car collection point was very close by. staff friendly and helpful
Great experience with SIXT in Cork
The car rental process with SIXT was very easy and efficient. Great welcome at the airport and efficient process to pick up and drop off the car. We had some administrative issues in Galway that were entirely managed by SIXT. Great support !
Would recommend
Value for money, friendly staff at desk and pick up, only waited few minutes for shuttle from airport to car pound, no issues with car.
excellent service
excellent service, spotless car and very friendly and helpful staff
Smooth
Smooth
Good organized
Easy return
I had to contact to remove the reserved amount from my credit card.
Phenomenal Service
The lady that served me was extremely helpful and explained all aspects of the rental thoroughly. It was an absolute pleasure dealing with SIXT.
Toller Wagen und guter Shuttle Service…
Toller Wagen und guter Shuttle Service zwischen Airport und Mietwagenstation. Der Preis war fair und die Rückgabe ging reibungslos binnen weniger Minuten.
The whole interaction with Sixt was stress free.
The whole interaction with Sixt was excellent. I was assisted by Tiago, at their desk at Dublin Airport, he was very professional and friendly, he took time to explain everything and answer my questions. Their drop off service to pick up the car from and to the airport is very straightforward. I got the car I had requested, it was clean and I had no problems with it. At the drop off the person checking the car again was professional and friendly, he checked the car and explained what would happen next. So, I would absolutely use Sixt again and would highly recommend them to all my friends and family.
Schnelle und einfache Handhabe sowohl…
Schnelle und einfache Handhabe sowohl bei Entgegennahme als auch bei Abgabe des Fahrzeugs.Sehr freundliches Personal.
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