Customer service is second to none. Needed help with a replacement order and Heidi could not have been more helpful, quick responses and managed to get my new items to me, even upgrading postage at... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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My experience so far has been fantastic. I changed my order, and Heidi responded to my email immediately. She was very helpful in other respects too, which has made the whole process run smoothly. I... Vis mer
I found my forever bra on Uplifted. Im 28HH which is hardly available anywhere, but loads to choose from. The Freya Starlight is my absolute favourite. Parcels are always delivered quickly. O... Vis mer
I was worried that I wasn’t going to get my order in time for my holiday, it was touch & go but I was kept updated & my order was upgraded to 24 hr tracked .. it just made it in time so I was very h... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Uplifted Lingerie provides lingerie in different styles and sizes. Find bras upto K cup from brands such as Panache, Playtex, Shock Absorber, Wonderbra, Fantasie, Elomi, Curvy Kate, Royce, Freya and more, and with Free Delivery on all eligible orders
Kontaktopplysninger
Hastingwood Road, Cm17 9JT, Hastingwood, Storbritannia
- sales@upliftedlingerie.co.uk
- www.upliftedlingerie.co.uk
4,4
Enestående
109 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fed up with this company
Absolutely fed up with this company. Ordered a bra on 5/2 and still waiting. I've sent two e mails, no response requesting an update, no response. Poor customer service, lousy company. Don't buy!
8. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Uplifted Lingerie
Hi there, I am sorry that you have felt the need to post this.
As stated on the website prior to you purchasing the order, and also highlighted on your confirmation email once the order had been placed, there was a 2-3 week delay with the availability of the Fantasie Illusion due to a stock issue with the manufacturer which is Industry wide unfortunately.
An email was sent to you as soon as we were advised by the manufacturer that the delay of the new stock would be longer than expected. We have since been waiting on a reply from you advising if you would be willing to wait further or would prefer a refund.
If you could please come back to us as to how you wish to proceed and we will action immediately
Kind regards,
Heidi
Uplifted Lingerie
Delivered a great service!
After reading the reviews after placing my order I was a little worried. However a friendly online chat with a member of staff reassured me and confirmed my order was due to be dispatched. People are always keen to write a bad review and I feel that on this occasion praise needs to be acknowledged for the fast efficient service of this company - ordered late on Monday received on Saturday. Great service & prices - will no doubt be ordering again! Bravo 👏
5. mars 2022
Anmeldelse skrevet uten oppfordring
I wish I had read the earlier reviews…
I wish I had read the earlier reviews before ordering from this company on 19 December. I have had the same problem. Order placed and money deducted before revealing it was a 4 week wait. Now 27th January! Refund requested.
27. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Uplifted Lingerie
Apologies for the delay in processing your order which was caused by a stock issue with the manufacturer meaning that no stock of the range was available for any stockist. It is rare that there is a long delay in the stock being available, however we have made a change to our website so that any delay is now shown prior to adding the item to your basket.
Unfortunately we have no control over when payment is taken. Where possible we process at the point of shipping but a lot of card providers automatically process when the order was placed
Not happy about this company they…
Not happy about this company they should check they're stock to make sure they can complete an order before taking your order and money! I have been told (after I had ordered and paid) that they didn't have the particular bra I wanted and it would be 2/3 weeks before they had it in. Certainly not a good way to run a company, I will NOT be ordering again from them!
30. november 2021
Anmeldelse skrevet uten oppfordring
Purchased on 2/7/21 today is 27/7/21…
Purchased on 2/7/21 today is 27/7/21 and still waiting.
I have contacted them several times where they keep holding off sending it out again as they are waiting for Royal Mail’s response.
It’s not good enough to be waiting this long.
I am about to ask for a refund.
Good luck to me!
27. juli 2021
Anmeldelse skrevet uten oppfordring
Ordered a bra for my son's wedding on…
Ordered a bra for my son's wedding on July 1st. Needed for the 9th arrived on the 10th. If it was coming from China it would of been quicker
12. juli 2021
Anmeldelse skrevet uten oppfordring
First time ordering with this company
First time ordering with this company, fast, free delivery and amazing quality perfect fitting bra. Will definitely be making another purchase in the future 5🌟
8. mars 2021
Anmeldelse skrevet uten oppfordring
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