NewWay Car Hire Ireland Anmeldelser 

Nearly $1200 for a tiny car that had manuel windows in the back, only one USB charger and a gps that was a low end after market plug in. We rented multiple cars, New Way provided the worst 2 vehicles at the highest cost relative to the other rentals. I wouldn't use them again.

It was easy to pick up car from airport
and easy to drop off
Would have liked staff to have spent a little time to go over the sat nav and explain car .

Easy location, reliable shuttle, clean vehicle

Great easy service.

I was introduced to NEWWAY by a colleague of mine (we work in a care home. NEWWAY is very economical and in a time when there is no end to expense, I find NEWWAY covers everything and that is my go to place when I am returning home to Dublin to visit my elderly mother--so a Big Thank You to all. And on returning the care yesterday the staff could not have been more friendlier. Thanks again. It means a lot.

Excellent Service compared to the other large companies small prints!! Straight forward service, would recommend

Gan saņemšana, gan atdošana bija ātra un bez problēmām. Kamēr pie citu autonomu letēm DUB lidostā bija milzīgas rindas, šeit mēs tikām klāt uzreiz. Auto bija jauns, tīrs un smaržīgs. Viss darbojās. No finansiālās drošības viedokļa augstu novērtēju pašrisku 0 EUR. Ceļu nodokļi tika aprēķināti un debetēti dažu dienu laikā. Man ļoti patika šī autonoma. Turpmāk labprāt vēl.

We had to wait 2 hours for a car at Dublin Airport with Newway Car Rental. The service was terrible, no answers on how long it was going to take and no support from any of the rental agency staff. I recommend everybody to never rent a car with Newway in Ireland.

Excellent service other providers can learn a lot from New way
Katie in Dublin airport was really efficient
Thank you

Esperienza molto positiva con NewWay. Noleggio auto con contratto chiaro e assicurazione tutto compreso. Non ci è stats fatta alcuna pressione al momento del ritiro auto per acquistare altre polizze.
Il ritiro dell'auto è stato semplice, veloce e ben organizzato, con un bus navetta con cui si viene accompagnati al parcheggio auto.
Ci è stata data una Kia Picanto come richiesto, nuova e perfettamente pulita, con la quale abbiamo percorso più di mille kilometri in Irlanda senza alcun problema.
La restituzione è stata altrettanto semplice e dopo circa 10 minuti dall'aver riconsegnato l'auto, ci sono stati riaccreditati i 150 euro bloccati sulla carta di credito in caso di restituzione auto senza il pieno di carburante.
Sceglierò ancora NewWay Car Hire alla prossima occasione..

Tot perfecte. Procés d'entrega molt ràpid i eficient a l'aeroport de Dublín i la tornada també molt àgil a l'oficina de Dublín centre ciutat. El que més valoro es l'assegurança tot risc, que és real. Vam demanar el cotxe per la pròpia web de la companyia i quan vas a recollir el cotxe no et volen vendre assegurances addicionals. Pendent de rebre l'abonament de 176€ que et fan deixar en concepte de dipòsit de gasolina. Et donen el cotxe amb el dipòsit ple, i l'has de tornat ple. Espero no hi hagi problemes en aquest sentit

L’expérience était globalement correcte, mais j’ai eu un problème récurrent de démarrage avec la voiture louée, presque tous les jours, à différents moments, ce qui a créé beaucoup de stress en pleine circulation. J’ai tenté de joindre l’assistance dès le début à plusieurs reprises et elle était injoignable ; alors j’ai abandonné, faute de temps. Si j’avais eu une panne bloquante, ça aurait été bien plus compliqué.

Excellent service from the beginning the man on reception desk in the airport was superb and the overall ease to receive and return was very straightforward.

Nothing was difficult at all. Easy to book, easy to pick up, easy to return. Good price for the full coverage, no hidden charges or costs. Just such a good feeling to know that we won't get any kind of fall back afterwards.
The car was clean and well looked after.
The service at pick up and return was exceptional. Both guys were more than helpful and we felt that they genuinely cared about our questions and concerns.

Two weeks ago I rented a car from NewWay and had cause to complain about its condition. I received an apology by email (as well as on this platform) and was told that a note would be placed against my next car hire which I returned today. Unfortunately there was no improvement to the vehicle that I was presented with. Once again it had dents, scratches and a mileage in excess of 120,000 Km. If I was paying less with NewWay than other car hire companies I could perhaps understand, but the fact is the NewWay rates, whilst “all inclusive” are no cheaper than their competitors once you factor in their additional insurance charges. I think you just receive the dregs of the cars that have outlived their time at the Avis Budget Group. NewWay’s previous excuse was that August is a busy month and car stocks are low. Fine, if that’s the case and you are renting out cars that are way past their best then lower your prices accordingly.

Thank you for your reply. You may not be aiming for these standards but you are most certainly hitting the bullseye every time. I’d be interested to hear what someone who actually investigates the situation has to say rather than a standard brush off response.

Having read the mostly positive reviews and the fact that NewWay is meant to be a new Irish car hire company with no strings attached re insurance hassle, I went ahead and booked.
As mentioned, the big draw with this company is that it does not try and hassle you with additional insurance selling BUT when you take into account that the cost of hiring through NewWay, it is considerably higher than the other companies. So you need to weigh up your desire for no hard sell on insurance versus cost.
Also the impression given is that you are dealing with an Irish company but actually everything is handled by Avis which includes collection and drop off.
I went to the NewWay desk ('shared' with Avis) and was told to get the shuttle bus to the Avis collection area 5 mins away. Collection was uneventful other than the condition of the car was dreadful. Worn tyres, alot of scratches and dents and the seats were all stained. This meant I had to spend 5 minutes taking photos of the whole vehicle as I saw lots of others doing. There is no excuse for this and it has completely put me off dealing with NewWay again. If they are going to launch a new car hire company then at least have nice clean and unmarked cars for your customers to rent.
The vehicle return process was laborious and again was to 'Avis' and not NewWay. You had to wait by your car until someone came to you as I was curtly told by one of the Avis returns staff. Allow at least half an hour and possibly an hour for this process, particularly if it's busy.
Overall a disappointing experience and well below my expectations.

I’ve rented cars before and always felt nervous taking the car and returning
But this time it was so nice to meet very kind staff who took care of everything picking up the car and especially on returning to the airport
And Edel was so helpful with correspondence before booking the car
All I can truly say it’s first class service

Generally okay, but nothing that stands out from other car hire companies except that there is no hard sell for extra insurance. NewWay desk was closed at the airport so we were directed to use Avis and had to stand in queue with the crowded Avis counter. We did not get the hybrid car I ordered. The return of the car was terrible, again, we had to use the Avis counter. It was busy, there was no proper queue and the customers were dealt with in a haphazard and ad hoc manner so some people were dealt with out of turn - unacceptable especially at an airport where people had to catch flights. The staff were hassled and some were quite rude when I (nicely) pointed out (several times to different staff members) we were waiting for a long time.

Excellent value for money. I loved the all-inclusive package so you know the price with full insurance from the start. Fast and friendly pick up service. Will definitely use again.

Great quick hassle free service.
The pick and drop off st the airport went smoothly,
We Rented a automatic nissan qashqai, Great car for those provincial roads in county kerry.
I will recommend Newway to friends and family.