NewWay Car Hire Ireland Anmeldelser 

975
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

NewWay is a new car rental company for me, and I have been delighted for many of their services, things that set them apart from other. The booking was easy; there was no large deposit required, excep... Vis mer

Vurdert til 5 av 5 stjerner

The key to me was one invoice. No turning up and finding I have to leave a Euro 3500 deposit/ or hold on my Credit card. Which once converted into my home country exchange rate doesn't leave any space... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Booked an automatic and booking changed to a manual. The car was filthy and full of dents and scrapes. I purposely booked with New way over enterprise because they advertise terminal building pick u... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Gan saņemšana, gan atdošana bija ātra un bez problēmām. Kamēr pie citu autonomu letēm DUB lidostā bija milzīgas rindas, šeit mēs tikām klāt uzreiz. Auto bija jauns, tīrs un smaržīgs. Viss darbojās. No... Vis mer

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Informasjon om virksomheten

  1. Bilutleiefirma

Skrevet av virksomheten

NewWay are an Irish owned, all-inclusive car hire firm in Dublin, Cork and Shannon Airport. NewWay offer full insurance, including tyre and windscreen damage, cross border coverage and in-terminal pick up. We take no security deposit and there is no excess,


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

975 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(975)

380 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

What an easy trip

What an easy trip. Helpful staff, a no worries experience with everything covered. No hidden fees and charges. Just a really good car for a week hassle and worry free. I will use you again.

19. september 2026
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thank you Kestrel

Vurdert til 3 av 5 stjerner

Disappointed by old beat up vehicle.

Upon registration at Dublin Airport, we were told that we had a relatively new hybrid vehicle. After the shuttle to pick up keys at the pick up counter, we waited for over 30 minutes and then were told we couldn’t have the car originally reserved. Instead, we had a Captur with over 155,000km. Upon inspection of this car, it was dirty, it had dents and scratches all around, and the seats had stains on them. As we began our drive to the cliffs of Moher, I had to pull over and put air in the tires. Additionally, as it rained often, the wiper blades would not clear the windshield and it made for a rather dangerous drive throughout our journey as it did rain often. We were quite disappointed with the vehicle we ended with, especially after being told we had a nice car reserved by the agent in the airport. Probably will not use New Way car hire in the future.

14. september 2026
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Svar fra NewWay Car Hire Ireland

Hi Stephen,

I am really sorry to read your review, I have been unable to find a rental agreement in your name to identify what happened on this occasion it is not the standards we are aiming for.

Regards,
Niamh

Vurdert til 3 av 5 stjerner

Hard worn vehicle

New Way Dublin City centre location was busy on our pick up day. Only 2 staff on counters and service was minimal and average. Waited for over 40 minutes to get to counter, and were given a diesel automatic Opal with $121,000 kms on the odometer. Drove like a hard worn tractor, with warnings appearing constantly. Worst vehicle we have ever driven and return to Dublin airport - limited signage and no key drop - had to return key to the Budget counter in the terminal. Never again!

7. september 2026
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Svar fra NewWay Car Hire Ireland

Hi Paul,

I am sorry the car did not meet your expectations on this occasion and I am passing your feedback back to the location manager.

Regards,
Niamh

Vurdert til 4 av 5 stjerner

Great car for the price.

Great car for the price.
Amai g that they do jot require credit card details and no 2k deposit. Full cover insurance invluded.
Downside: upon pickup of the car, you CAN NOT ise Revolut or Apple Pay to pay for the fuel deposit.

17. september 2026
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Thanks for the feedback Hans.

Vurdert til 5 av 5 stjerner

Enjoy an Excellent, Honest, and Completely Hassle-Free Car Hire Experience

⭐⭐⭐⭐⭐

Fantastic service from New Way Car Hire Dublin! From collecting the car to returning it, everything was quick, smooth and hassle-free.

The team were friendly, honest and professional, with no hidden surprises or extra charges. After a bad experience with another car hire company in Dublin, New Way was a breath of fresh air!

I’ll definitely be using them again. Highly recommend! 🚗🇮🇪

10. september 2026
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Thanks Michelle

Vurdert til 5 av 5 stjerner

I was drawn to this company because of…

I was drawn to this company because of the advertisement for full insurance coverage included in their price. The service was as good as we could hope. Check-out and Check-in was very smooth. We had a flat tire and it was handled very well. We called the emergency number and the company was there within 1 1/2 hours. We got the tire replaced and were on our way.

2. september 2026
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Thank you Mike

Vurdert til 5 av 5 stjerner

Great service.

Good car, everything worked, efficient and friendly service.

11. september 2026
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Thanks Oliver

Vurdert til 5 av 5 stjerner

I hadn’t hired a vehicle for many…

I hadn’t hired a vehicle for many years. There’s quite a choice of car rental companies operating at Dublin Airport, but I ended up with NewWay mainly due to their all inclusive price. On arrival their desk wasn’t occupied, but bookings were efficiently dealt with by another rental company. There’s a short minibus trip to collect the vehicle, again efficiently done. I took photos of the car before departing. The car was clean and better than I had hoped for. A returnable deposit is taken to ensure you return it fully fuelled. All in all a good and straight forward service. By my experience I would recommend them.

3. september 2026
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Thanks Paul

Vurdert til 5 av 5 stjerner

Better price, good experience

Easy pickup at Dublin around 6am, and easy drop off at Shannon around 6:30am. At fist no one was in the office at Shannon, and I started to panic because we were running a little behind for our flight. But help arrived within a couple minutes and a guy ran us to the terminal in their shuttle, so all was good. The road service that comes with the rental came in handy. I drifted a bit to far left on one of those tiny "L" roads on our way to Loophead lighthouse and ended up with a flat tire at Loophead lighthouse, on a Sunday, in a pretty remote area. At first it was a bit hard making the call on my US cell phone, but with the help of some folks at the lighthouse we got connected to their AA road service. The AA service handed me off to a garage, probably the only one open on a Sunday in Ireland. After a few phone calls and about a two hour wait we were back on the road. The wait wasn't unexpected since we were at farthest end of Dingle peninsula. Since it was a private garage I had to pay them directly and I turned in the receipt when we dropped off the car at Shannon. I just saw the reimbursement come through on my credit card. I would definitely use NewWay again for their price and service.

3. september 2026
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Thank you Tim for your very kind and detailed feedback

Vurdert til 5 av 5 stjerner

It was my first time renting a car

It was my first time renting a car, and I went for NewWay as they had great reviews, and seemed way less dodgy than many of the car hire companies. They also include all insurance and so it didn't have all the additional costs that most have, even though they seem cheaper.

It was incredibly straightforward. The staff at the counter were very polite. I had no issues. And was reimbursed the deposit hold on the same day I dropped off the car. Would definitely use them again when in Ireland!

3. september 2026
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Thank you Caitlin

Vurdert til 5 av 5 stjerner

Facilité pour la réservation

Facilité pour la réservation, possibilité de réserver avec une carte de débit. Voiture neuve et surclassement

10. september 2026
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Thanks Chris

Vurdert til 5 av 5 stjerner

Semplice noleggiare!

Facile la prenotazione e con tutte le assicurazioni comprese. Facile il ritiro con personale molto gentile e ci ha dato delle chiare indicazioni, auto recente, pulita e confortevole. Facile anche la riconsegna. Consigliatissimo!

10. september 2026
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Thanks Filo

Vurdert til 5 av 5 stjerner

Transparent and good value

Very easy, transparent rental process and exceptionally good value. Car was clean, and "well used" but totally safe.

11. september 2026
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Thank you Andrew

Vurdert til 5 av 5 stjerner

A fantastic customer service oriented company!

We love their all-in setup. No worrying about insurance. Just drive the car. I love their customer service, they are responsive and helpful either via phone or email. I have rented from NewWay twice and will rent from them again if we get the opportunity to travel to Ireland again.

3. september 2026
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Thanks Sue

Vurdert til 5 av 5 stjerner

5 day hire - flat tyre fixed

We got a decent car for a very fair price. When we got a flat tyre we got all the assistance needed and was got a refund for the new tyre without any discussion.

Cant be anything else then a 5 in review

8. september 2026
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Thanks Per!

Vurdert til 5 av 5 stjerner

Easy to book

Easy to book. Full insurance available. Nice clean fully functioning car.Nice staff on arriving at airport.
Collected from the airport
Simple efficient return.

13. september 2026
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Thanks Gemma

Vurdert til 1 av 5 stjerner

not worth the money

same problems as every other car rental company 🤦

Booked NewWay for the "no hassle, no hidden fees" promise. Instead: charged an €409.69 "Early Return Fee" despite returning the car on the agreed date per the signed rental agreement. Two written complaints ignored.

At return, staff refused to record reported vehicle defects: severe vibration at motorway speeds (safety concern), repeated lane-keeping warnings, broken USB port, dirty interior. NewWay advertises "expertly maintained latest model cars" and "the price you see is the price you pay." Neither was true.

6. august 2026
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Hi Paavo,

I believe you have an open case with our customer service manager.

Niamh

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