rentalcar.com Anmeldelser 

not reliable .

when you are collecting the car the things becomes different.

grs car rental dalaman.

had a very bad experience with them

Ils affichent des prix bas mais vous chargent des frais supplémentaires très élevés sans votre accord. Pour annuler ils vous disent qu'il faut attendre 24h pour essayer de trouver une option pour vous. Du coup on est bloqué. Vraiment une vraie bande d'escrocs.continuez comme ça et vous allez vraiment aller très loin. Never again!!!!!

I rented a car and discovered that they offered a pre filled fuel policy. That charged me 80€ for a tank of 30 litter, just to display lower price on the site. Its a shame that you have to discover this policy by paying the option at the latest moment.
It was written in their term and conditions. I didn't read every single line. Indeed.
But I believe that something like this should be more obvious to the customer.
On top of that, discussing this with the agent, I did not get any help at all, and I was finally greeted with a sarcastic "bye bye now", I did not know that customer service could be about not helping but mocking customers.

Avoid them at all cost.

This is absolutely the worst experience of renting a car. They are overcharging on the prices and try to cheat in anyway they can while you are doing the booking. A sincere advice book directly and avoid this Rentalcars by all means.

Ofrecen mejores precios y no es así. Reserve con 44 horas de anticipación y quise cambiar la fecha a través de su página, no permitía, cancele y me llego un NO-REPLY MAIL, que me enviaba a otra página, al tratar de cancelar me entero que se debe hacer con 48 horas de anticipación, por qué se quedaban con lo pagado, no lo hice, trate de comunicarme con ellos y dos veces estuve esperando más de 10 minutos para ser atendido, más tarde me llego mail en que mi reserva estaba cancelada y se quedaban con lo cobrado. Esto se hizo aún cuando no entré por la página que ellos me enviaban. Además que ofrecieron servicios que el proveedor no los tenía, como ser cadenas para nieve. Finalmente terminé arrendando a menor precio con el mismo proveedor que ellos tomaron
Les envié mail, no responden.
Si esto no es estafa, no sé cómo llamarlo.

El problema de doble cobro debido a un problema de la web fue solucionado correctamente

La prenotazione di un'auto a noleggio è semplice e snella. Voglio solo far notare di prestare particolare attenzione ai dati anagrafici del guidatore che devono assolutamente essere gli stessi di chi paga il servizio con carta di credito!!! Non è ammissibile che per modificare il nome e cognome del conducente si debba rifare un'altra prenotazione perdendo i vantaggi dell'offerta!!!!
Voglio assolutamente sottolineare e segnalare la gentilezza, disponibilità, simpatia e professionalità in particolare della Sig.na CLAUDIA AMOROSO e ringraziarla per il tempo dedicatomi e per avermi aiutato a risolvere il disguido accaduto.

Mi experiencia con rentalcar ha sido buena. Alquilé un coche a través de ellos en Oslo, Noruega. Retiré el coche en una oficina de la compañía Hertz sin ningún problema. Solo hubo un mal entendido: yo contraté kilometraje ilimitado y al llegar a Oslo, Hertz me comunica que tengo un kilometraje máximo de 1800 km para todo mi viaje, en caso contrario tendría que pagar por el exceso de kilómetros que hiciera.
Como no excedí el límite, no tuve que pagar km extras. Cuando llegué a Madrid, puse en conocimiento de Rentalcars que había habido un mal entendido y que tuve que aceptar algo que no había contratado.
Les envié la documetación por e-mail, comprobaron que lo que les decía yo era cierto y, aunque no tuve que pagar ningún exceso, solo por las molestias y el mal entendido me han ofrecido una compensación económica, lo cual me parece muy correcto por su parte si bien, yo nunca pretendí obtener ninguna compensación económica, sólo poner de manifiesto que a veces hay diferencias sustanciales entre lo que se contrata en la web y lo que luego te puedes encontrar en el lugar de recogida del automóvil .
También es importante saber que no todos los paises son iguales. En Noruega el trato fue perfecto.Cuando entregué el coche, no lo miraron con lupa, como he leido aquí en otras opiniones respecto de otras ciudades y paises y por su puesto nadie trató de engañarme o cobrarme sobreprecios.
Un saludo.

Fernando Valero.

Alquile un coche en Ibiza, durante una semana, aunque el proveedor fue Goldcar, que no tuve buena experiencia con ellos, si tengo que decir que Rentalcar en todo momento han estado detrás de mi y me han dado su apoyo y soluciones al problema.

Gracias

We hire a car in Scotland for 7 days throuhgt Rentalcars.com (easirent) with FULL COVER. On the second day our hire blow up!
We needed to change the tire for the temporary spare wheel and then Garage/service should change it for the normal one. But nobody have the wheel adequate for that car (ford focus)!!! And we needed to wait one day for the wheel!
We've called our insurance company (rentalcars and easirent) but they could not have been more rude. They could not even say they were sorry for the inconvenience or condition of the car.
We were told that thay can't help us they don't have that type of wheel today. We should wait until tomorrow. Thay also can't change a car for us. I must admit the insurance and the company disconnected two times with us.
We lost a lot of money just for trying to solve the problem. The person on the phone told us that we don't have any choice...
So we lost one day of our holiday, we lost money for the accommodation that we needed to book compulsively because we were waiting for the wheel and the place was not our destination. We lost 1night in the booked hotel in other city.
Next day we have paid cash for the wheel.
When we returned the car in Easirent office (near glasgow airport) we were just told that 'SHI t HAPPENS.' They told us that the money for exchange will be refunded but for the accommodation for the one day of not using the car NOT.
But we are still waiting for the refund!!!

Rentalcars , Easirent for us = No customer service, extremely negligent, extremely out of touch with customer service.
Easirant wants to blame Rentalcars, Rentalcars wants to blame Easirent and neither company care about making the customer feel appreciated or wanted.
Never again will I and my friends rent from that companies.

Efter en flyvetur på 3 timer ventede vi yderligere 3 timer ved Inter rent.
Jeg havde hjemmefra udfyldt papirerne på nettet
Printet en voucher - jeg forstår ikke at det kan tage en halv time Per kunde
Tungt tungt system.

Ho avuto una pessima esperienza machina tutta rotta e a la fine hanno usato dati della mia carta di credito rubando tutti soldi attenzione 😡

After 8 months Noleggiare.it from Bologna Airport keeps charging me without any advice or reason and do not give any explanation and when I contact Rentalcars.com where I was doing the booking they do nothing to it. Now they are asking me for the company details to send me the invoice but Noleggiare charged me, the driver, not company, and the invoice of what expenses after 8 months???
Once again, in Italy you are alone with the hire car companies. Rentalcars.com does not interfere in others businesses

We rented a car on Sardinia with sicilybycar through rentalcar.
We had to pay 300eu in damage cause there was a scratch on the car. I claimed this damage because we paid extra for full coverage.

After sending the claim I never got an email telling me the claim was received. I called after a couple of days and the person on the phone told me it was received and its not protocol to send an email.
They said the claim would take up to three weeks. After a week and a half I got an email telling me I would get back the whole amount paid. So I was happy!

Okay service, but my advice would be to sent an email of confirmation after the claim is made. When I made this statement to the person on the phone it sounded like they reacted a bit defensive, so there was no need for that.

Happy I got my money back!

I have made a booking for car rental in Israel at Sixth Shlomo car rentals using Rentalcars services. I have confirmed the booking and in good faith prepaid the supposed to be total amount of $412.72 US.
Upon arrival to the rental company counter, I was shocked and devastated to be told that the amount I have already paid is not even 30% of the actual cost. The company informed me that in addition to the rental fee there are mandatory insurance fees of $17 per day (170% higher than the car rental cost itself!!), local taxes of 17%, airport collection fees and several other surprises. I have been told that in order to collect the car I will need to add additional $970 on top of the $412 which I have already paid (not including the $1,200 deposit fee)
So my expected $412 in total now becomes almost $1,400!
I will like to clarify that upon my booking and payment, the additional charges has not been disclosed at all. Only after I have made the payment, in my booking confirmation, there were some indications in small letters for potential insignificant local charges. None mentioned that those insignificant local charges were actually making my total car rental price 3.3 times more expensive from what has been initially indicated.

Seeing the Scum/Misleading information, I have informed Sixth Shlomo that if this is the case so I will like to cancel my booking and be refunded for the money that I paid. They said that this should not be a problem and that I can contact Rentalcar to ask for the refund because they are the ones holding my money.

I have been trying to contact them for weeks, been kept on hold for hours..... no answer.
When I finally got hold of a representative in the HQ, explained the situation and asked for a refund of my money, she told me that she will need to talk about it with her manager... Kept me on hold for over 40 minutes when I finally had to cancel the call -remind you this is an overseas call from Israel to the UK.

This company is a pure scum, they mislead you with the prices purposely so you will book through them, they never pick up the phone and they treat you really bad. I wouldn't be surprise if they would be sued and run out of business in the near future. "You can fool some people sometimes but you cant fool all the people all the time"

Eyal

We were to rent a car in Alicante and searched the for the cheapest option and found rentalcar. We paid approx 2700 nok, this was to include daily rent + full insurance for one driver. We were to pickup the car at Interrent (Europcar) in Alicante and Interrent claimed us to pay additional 428 euros which more than doubles the price!! This was because the company claimed to sit back with insurance and daily rent in addition to the cost paid at rentalcar. The service was also extremely poor, our car was already rented to someone else and we had prebooked 2 weeks in advance. We had prebooked a small car due to parking issues in the house we were to rent. This is by far the worst rip off I have ever experienced!

Da wird von Rentalcar ständig auf die flexible Stornomöglichkeit hingewiesen und dann werden75%des Mietpreises als Gebühr einbehalten. Das ist echte Strassenräuberei.!!!Das habe ich bei den renommierten Vermietern in 30 Jahren als Kunde noch nicht erlebt!
Meine Empfehlung: direkt anmieten

jeg har lejet en bil af et selskab som hedder Greenmotion i London via rentalcars i 2 dage og betalte for både udlejning af bilen og for forsikring til rentalcars. (ca.800kr) Da jeg skal afhente bilen fra udlejnings firmaet i lufthavnen få jeg besked på, at jeg skal betale på ny for bilen da de ikke har modtaget noget fra rentalcars. jeg vælger så at betale på ny da jeg står med mine 3 små børn og ikke ser andre muligheder.
da det kommer til betaling få jeg besked på at jeg skal betale ca.1200 kr for at leje bilen og for fuld forsikring. plus 1500kr i depositum.
jeg vælger at kører afsted og tænker på at den tager jeg lige med rentalcars, når jeg kan komme i kontakt med dem.
2 dage sener kommer jeg for at aflever bilen igen.
her går medarbejderen fra Greenmotion målrettet til en gammel ridse på venstre fælge og siger straks at jeg skal betale 1500kr for ridsen som jeg ikke har lavet.
jeg står lidt og diskuter med ham, men til ingen nytte.
han nægter at tilbage betale min depositum. og jeg skal selvfølge nå mit fly, så jeg vælger at tage den med rentalcars, men de bliver ved med at sige at de vil undersøge sagen, men hører ikke fra dem igen.
4 dage sener modtager jeg et meddelelse fra min bank, at mit kort er igen blevet brugt i London og der er blevet trukket ca. 3000kr fra mit kort.
jeg kontakter nets og banken for at hører nærmer om de kan oplyse mig hvor penge er blevet trukket fra, de oplyser mig at det er Greenmotion der har hævet pengene. jeg kontakter Greenmotion igen og de benægter alt.
jeg kontakter så rentalcars igen og oplyser dem hvad der er sket.
og de siger igen at de vil undersøge sagen, men hører igen ikke fra dem.
jeg har lige siden forsøgt, at få en forklaring for det men de bliver ved med at sige at de vil kontakte mig igen men hører ikke fra dem.

Jeg har lejet bil gennem Rentalcars.com hjemmefra og havde betalt for fuld forsikring hjemmefra og ankom så til Malaga lufthavn. Vi skulle så hente bilen hos Firefly.
Da vi ankom skulle vi lige pludselig betale for leje af bilen igen! Da bilen var bestilt på mit kort og stod i min mands navn, kunne de ikke bruge reservationen. Vi måtte så betale endnu en gang. Ikke nok med det, er vi blevet opkrævet for benzinen, selvom vi har afleveret bilen med fuld tank. Det er svindel og humbug det hele og en bil der kostede os godt 1000kr bed fuld forsikring hjemmefra har nu kostet os i alt 3100 kr. SÅ PAS PÅ.

I booked my car through Rentalcars.com and the car hire provider was Firefly at Malaga airport. The total cost for a medium car was 120 euro with full insurance for a week in May and I was aware there would be an excess of 1,00 euro and

On collection I was asked if I wanted additional drivers, I said 'yes' and she then moved on to SCDW an additional 122 euros. I told her no as I already had paid for an insurance policy.

As we returned the Car, it was full Fuel, and now they have charged us for Fuel too!!! NEVER BOOK THERE AGAIN. I have now paid 450 euros for a Car I already have paid for at home(150 euros)....

Aun cuando Herz nos ha dicho que no cobrarian al no poder dar el servicio. Rental cars si lo ha hecho sin devolver el dinero.

Recomiendo hacer la reserva directamente y no con estos intermediarios.