Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Vis mer
Selskapet har svart
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Vis mer
Selskapet har svart
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision
Selskapet har svart
Informasjon om virksomheten
Om Now Pet
Skrevet av virksomheten
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Kontaktopplysninger
Storbritannia
- 01992 926006
- nowpet.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly and efficient
George clearly and fully answered all of my questions and was efficient, polite and friendly
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review George.
The person that I was chatting to was…
The person that I was chatting to was not pushy and when I explained the situation he was very helpful
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello John, thank you for taking the time to share your experience with us.
very helpful and efficient
Polly was very helpful and efficient. She was knowledgeable and was able to offer me support
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Adam.
Been with nowpet a long time now
Been with nowpet a long time now - great company to deal with. George was very helpful, polite and a great ambassador for the company. Thank you George
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Jon. I am so pleased to hear that George was helpful. We truly appreciate your lovely comments and will pass this onto George.
Svar fra Now Pet
Thank you for taking the time to leave us a review Gareth.
Stay clear!
Do not touch this company with a barge pole! All the money you pay for insurance is a waste of time, they fail to mention all the 'caps'.
I rang the company before I went ahead with my dogs treatment and they said they would cover it all!
Absolute joke!
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
I am very sorry to hear this. We would like to look into this as a matter. As TrustPilot is a third-party platform, I have sent you a message directly via TrustPilot for further details (please note that this will come from TrustPilot and not Now Pet Insurance). If you can reply to that message with your policy number and contact number.
Spoke to Emily today
Spoke to Emily today. She was very thorough and explained all details of my policy. I found her very pleasant and helpful
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for sharing your experience with us. I am so glad to hear that Emily was helpful and was able to answer your questions.
Very helpful friendly advisor
Very helpful friendly advisor
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a 5 star review Pamela.
Will was extremely helpful and…
Will was extremely helpful and knowledgeable. Very polite and helped me with my concerns
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Audra. I am so pleased to hear Will was able to assist you with your queries.
Very helpful actually
Very helpful actually, explained everything to me in a kind and considerate way.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Leah.
Answered my query quickly and with…
Answered my query quickly and with empathy,
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for leaving us a lovely review Lisa.
Fast, polite and efficient
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Amanda.
Easy conversation
Easy conversation. Will was great, he was professional and courteous and suggested things to help that I hadn't even thought of.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Iain. I am so pleased to hear Will was able to assist you with your queries.
Polly was very helpful this afternoon…
Molly was very helpful this afternoon when I called about my pets claim.
Very polite and friendly.
Good for you polly!!!!
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Julie, thank you for taking the time to leave us a lovely review. I am so pleased to hear Polly was able to assist you with your claim.
Satisfied
Robin was very helpful and understanding she listened to me with a caring manner and dealt with my query
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Glenis, thank you for taking the time to leave us your feedback. I am so glad to hear Robyn was able to help resolve your query.
Hannah from Now Pet Insurance was…
Hannah from Now Pet Insurance was incredibly helpful answering all my queries and explaining things about my renewal really well. Unfortunately I had to make a claim on my last policy for spinal issues with my dog and my main question regarded what with him was classed as pre existing conditions. Hannah was so helpful explaining the benefits of me having taken out a lifetime policy for both dogs in 2024 ie this was not a condition showing any signs and symptoms prior to me taking out Insurance so would be classed as rather a continuation and therefore if needed further treatment costs would be considered by the claims department. Hannah was very patient, explaining which made a huge difference to me as I have disabilities including problems with processing information. Highly recommend Now Pet Insurance and happily renewing my policy this year for both my dogs with them.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Pamela, thank you for taking the time to leave us a lovely review and for choosing to stay with Now Pet. I am so glad to hear Hannah was able to help you with the information you need. We truly appreciate your kind comments.
Ellie was excellent
Ellie was excellent. Very helpful and pre-empted the questions I was going to ask. She could see our remittance statement hadn’t been sent yet and managed to get that over to us immediately. Great service.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us your feedback. I am so pleased to hear that Ellie was able to assist you with your queries and made sure you received your remittance. We appreciate your kind comments.
Now Pet Insurance easy help
I needed a little help logging in to our Now Pet Insurance plan. For some unknown reason it would not recognise our email or password.
Within a few hours of contacting Now Pet by email, the issue was very quickly resolved. They had sent all our documents through to our email, even though we hadn't asked or needed them.
Really pleased with the help & attention to detail. We are hoping that when the renewal does come through they are as competitive as the previous year.
Great service. Thank you.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Paul, thank you for taking the time to leave us a 5 star review and for sharing your experience with us. I am so pleased to hear we were able to assist you with your online portal.
Friendly efficient call handler
Rang to discuss my renewal quote. Elliot was very helpful and explained in lay man's terms the minefield that is pet insurance! Tweaked my pets cover to a more appropriate one which was also cheaper. Very pleasant young man to deal with and took the stress out of insurance renewal for me.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Tina, I am so pleased to hear Elliot was able to assist with your renewal. Thank you for taking the time to leave us a lovely review and for choosing to stay with Now Pet.
All went well
All went well , the call taker was helpful polite articulate. All sorted in very short space of time
Thank you
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for sharing your experience with us Steven. I am so pleased to hear we were able to resolve your queries quickly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.