Will answered my call to Perfect Pet and he was amazing. Will found my details quickly and discussed the process for claims. He listened to me ramble on about my dog's condition and offered advice abo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a lovely call with Hannah this morning, she was very informative and gave me all the information needed. The email I required was sent over before I even got off the phone and meant I was able t... Vis mer
Selskapet har svart
Despite calling first thing on a Monday my call was answered within seconds. Olly was friendly and professional and sorted my new policy which I hadn't been able to do online.
Selskapet har svart
Oliver was quick to help me with my query today. Super helpful and informative with all questions I had for him regarding my ongoing pet claim. Thank you for making it straight forward and stress free... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Perfect Pet
Skrevet av virksomheten
We Speak Pet
Understanding your pet and choosing the right cover for them isn’t always easy.
Perfect Pet are pet-loving people, here to make insurance choices simple, whatever your budget.
Choose from a range of policies that come with vet-backed tools and support to guide you through the decisions that count.
Insurance your pet would choose
Policies at great value for you and your sidekicks by people that understand pet health and what it takes to get them better.
Understand your pet’s needs
When your pet asks for help, rapidly check symptoms online and get 24/7 instant video vet advice to help you to get them back on their paws.
No surprises
No digging for hidden fees: interest-free monthly plans, a low £90 excess and direct vet payments.
Fetching good times
Save big on prescription medications and preventative healthcare treatments, plus unleash great pet discounts to keep tails wagging.
Join the Perfect Pet pack today for award-winning insurance that speaks your pet’s language.
Multi Pet Discount: Policies must be purchased direct and at the same time. Accident Only policies are excluded from the multi-pet discount offer.
Moneyfacts 5 Star rating applies to Elite Extra Plus dog insurance.
Kontaktopplysninger
Warner House, SP1 3TB, Salisbury, Storbritannia
- 01992667330
- info@perfectpetinsurance.co.uk
- www.perfectpetinsurance.co.uk
4,6
Enestående
15k anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jakub was very professional and helpful
23. mars 2026
Anmeldelse skrevet uten oppfordring
The company was very helpful and polite…
The company was very helpful and polite gave me all the details I needed and went through everything throughly. I would highly recommend pet now insurance
23. mars 2026
Anmeldelse skrevet uten oppfordring
Robin was extremely polite and sorted…
Robin was extremely polite and sorted my query quickly 👍
23. mars 2026
Anmeldelse skrevet uten oppfordring
How pleasant the person and how quickly…
How pleasant the person and how quickly he sorted my issue.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Alan, thank you for leaving us a review.
Very professional excellent advice given
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Bill, thank you for sharing your experience with us.
Very friendly and professional service
Very friendly and professional service, Ollie was lovely
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Thank you for taking the time to leave us a review.
Robin was extremely helpful and solved…
Robin was extremely helpful and solved my issue quickly
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Thank you for taking the time to leave us your feedback.
Robyn dealt with my enquiry
Robyn dealt with my enquiry. She dealt with my query quickly and efficiently, very clear in her communication and helpful.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Gillian, thank you for taking the time to leave us a review.
Very friendly and dealt with my query…
Very friendly and dealt with my query quickly
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Adam, thank you for taking the time to leave us a review.
Jakob was very helpful
Jakob was able to help me and also make sure I got a competitive price
He also explained in full when I had to be placed and hold and the reasons for this which is helpful.
Very satisfied customer
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Thank you for taking the time to leave us your feedback.
Despite calling first thing on a Monday…
Despite calling first thing on a Monday my call was answered within seconds. Olly was friendly and professional and sorted my new policy which I hadn't been able to do online.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Ruth, thank you for taking the time to leave us your feedback.
Great service
Great service - really polite and helpful.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Kate, thank you for leaving us a review.
This company will not pay out…
This company will not pay out legitimate claims, and then flag and have reviews removed that state facts.
My pet had cancer and they won’t cover because apparently I can foresee cancer happening. Avoid at all costs.
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello, as TrustPilot is a third-party platform, I have sent you a message directly via TrustPilot for further details (please note that this will come from TrustPilot and not Perfect Pet Insurance). If you can reply to that message with your policy number and contact number, I will take a further look into this.
DO NOT USE THIS INSURANCE COMPANY
DO NOT USE THIS INSURANCE COMPANY, they do not pay out!! What is the point of paying for pet insurance because you want to feel secure in the fact that you can afford to help your pet when they are in need and then this company find any excuse to not pay out!! safe to say I will be cancelling the insurance I have for both my dogs.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Andrea, I am sorry to hear you feel this way. As TrustPilot is a third-party platform, I have sent you a message directly via TrustPilot for further details (please note that this will come from TrustPilot and not Perfect Pet Insurance). If you can reply to that message with your policy number and contact number, I will take a further look into this.
Highly recommended!
I had a number of queries after I made a claim and found Perfect Pet very helpful. Based on this experience, I would have no hesitation in recommending Perfect Pet to other animal lovers.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Joseph, thank you for taking the time to leave us your feedback.
AVOID AT ALL COSTS!
Appauling company, dont pay out.
Don't pay for emergency vet fees or any medication.
What's the point in insurance!?
Avoid.
Safe to say both my dogs policies will now be cancelled.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Samantha, I am sorry to hear you feel this way.Due to the nature of your review, I have passed your comments to our customer resolutions team. You will receive an acknowledgement from them with further details and information within five working days.
Elliot was very attentive and sorted…
Elliot was very attentive and sorted out my renewal quickly. I have been with Perfect Pet for 3 years- would recommend.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Helen, thank you for taking the time to leave us your feedback.
Helpful staff
Eliot was lovely to talk to, polite and super helpful. My issue was resolved my issue without me having to change to another insurer.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Ebony, thank you for taking the time to leave us your feedback.
Polly was really pleasant
Polly was really pleasant, polite and helpful. More than I can say about the issues to my claim and the company as a whole.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Perfect Pet
Hello Anne, thank you for your feedback. I am sorry to hear you feel this way. As TrustPilot is a third-party platform, I have sent you a message directly via TrustPilot for further details (please note that this will come from TrustPilot and not Perfect Pet Insurance). If you can reply to that message with your policy number and contact number, I will take a further look into this.
Svar fra Perfect Pet
Hello Fiona, thank you for leaving us a review.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.