Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Vis mer
Selskapet har svart

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Vis mer
Selskapet har svart
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Vis mer
Selskapet har svart
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision
Selskapet har svart
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Vis mer
Selskapet har svart
Skrevet av virksomheten
Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very supportive, quick and easy to deal with
A long drawn out process to make a claim which we are still waiting to be paid after over a week of putting it in.
Professional and helpful
Very helpfull and quick reply

Svar fra Now Pet
James was very friendly and listened to my requirements, great service and I would definitely recommend this provider.

Svar fra Now Pet
Robyn was friendly and able to resolve my query.

Svar fra Now Pet
Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered.
So thankyou Ellie.

Svar fra Now Pet
I spoke with Robyn who answered all my questions and brought me up to date with the progression of my claim.

Svar fra Now Pet
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one if ever I did.

Svar fra Now Pet
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision

Svar fra Now Pet
Robyn, customer service lady I spoke to, she was very helpful with me problem to sort out very quickly. Very empathic easy to talk too.
Thank you

Svar fra Now Pet
Emily was very polite, helpful and professional. She managed to organise a discount on my policy renewal very quickly and explained the price changes clearly. She was a pleasure to talk with.

Svar fra Now Pet
George was great helping me renew my policy today. The vet practice have managed to get the claims paid promptly on my behalf.

Svar fra Now Pet
Excellent customer service with very clear information provided

Svar fra Now Pet
Very nice young lady who I spoke to who was very helpful

Svar fra Now Pet
Polly was very polite and helpful, explained the process of the claim fully as ive never made one before, she was also sympathetic which was nice

Svar fra Now Pet
Very helpful, polite, courteous and knowledgeable of products

Svar fra Now Pet

Svar fra Now Pet
My contact for Now Pet insurance was Polly who answered all my questions clearly. She was pleasant and reassuring and explained the next stage of my claim.

Svar fra Now Pet
The staff member was very helpful and informative.

Svar fra Now Pet
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.