Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Vis mer
Selskapet har svart
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Vis mer
Selskapet har svart
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision
Selskapet har svart
Informasjon om virksomheten
Om Now Pet
Skrevet av virksomheten
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Kontaktopplysninger
Storbritannia
- 01992 926006
- nowpet.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
What's a lovely pet insurance I've been living now for about three years and even though it goes up a bit every year because my dog is old there's such nice people the lady Nancy she's amazing
I have an old dog and the lady Nancy was so outful and amazing I've been with them now for three years and I'm delighted
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for leaving us a review and for choosing to stay with Now Pet Insurance. I am so pleased to hear that Nancy was helpful with your renewal. We appreciate your lovely comments and feedback.
Extremely helpful
Extremely helpful, clear about my query and solved quickly
Thanks sam
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
We’re glad Sam was able to understand your query, explain things clearly and get it resolved quickly for you.
Thanks for leaving a review Nikki, it’s really appreciated.
George explained why my policy had…
George explained why my policy had increased and reassured me I was on the best plan.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for your review Sarah
Always had good customer service
Very friendly, helpful staff. Quick and efficient customer service.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave this review Gill. We’re pleased the team were able to help quickly and make the service feel straightforward.
Sam was very helpful on my call today
Sam was very helpful on my call today, he explained my options very thoroughly, will definitely recommend to friends and family.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
It’s great to hear that Sam took the time to explain your options properly and helped you feel clear on everything. A recommendation to friends and family is a huge compliment, and we really appreciate it.
Spoke with Ellie who transferred me to…
Spoke with Ellie who transferred me to Will who I have to say had been absolutely brilliant Ellie to
Set up a new policy talked me through everything all set up and fine in just a few minutes. I now have peace of mind
Thankyou guys it’s very appreciated
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Alyson. I am so pleased to hear that Ellie and Will were both able to assist you with your new policy. We appreciate your kind comments.
From the time claim went in
From the time claim went in. Been very efficient and covered what was in policy with no quibble within 10 days. Called and spoke to Oliver in customer services who explained ongoing treatment, medication costs going forward.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Ann, thank you for taking the time to leave us a review. I am pleased to hear that Oliver was able to assist with your claim.
Thank you Polly!
Polly was extremely helpful with my query and I feel is going above and beyond to assist. She showed genuine compassion and empathy. thank you so much
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Lucy. I am so pleased to hear that Polly was helpful with your query.
Will is very well mannered
Will is very well mannered . Sorted any issue out I had. Nice guy
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Kim, thank you for leaving us a review. I am so pleased to hear Will was able to help resolve your queries.
Svar fra Now Pet
Thank you for taking the time to leave us a review.
Very helpful staff member that also…
Very helpful staff member that also provided a lot of information
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Ashlee.
Ellie was great really helpful and…
Ellie was great really helpful and friendly
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Liam. I am pleased to hear that Ellie was helpful and friendly.
The lady tried to help as much as she…
The lady tried to help as much as she could but she still couldn't pre orthorise my pets claim. But they have promised to sort the claim payment with the vets direct.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Rachael, thank you for taking the time to leave us your feedback.
Svar fra Now Pet
Thank you for leaving us a review Becky.
Renewal
I managed to speak to an operator straight away, wasn’t on hold for long, which is always a bonus. My premiums went up this year, but phoned them and managed to get the price down, good to speak to George and Jakob who could help me and the cover is the same.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to share your experience with us. I am so pleased to hear George and Jakub were able to assist you with your renewal.
Elliot was very informative and polite
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to share your feedback with us Nick.
Fell behind on payment and the agent…
Fell behind on payment and the agent was so kind, we decided on a payment on the day and then he kindly spread the cost of the insurance over the two remaining payments. Will definetly stay with Now Pet Insurance. Have been with them for years. Never had a problem :)
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review and sharing your experience with us Carla.
I was able to get the help I needed by…
I was able to get the help I needed by making one phone call. I didn't wait very long and Was met by a friendly voice on the end of a phone. Far better than being asked to go to a website or chat with an AI assistant.
Polly took the time to listen to all me questions and answer them in a way which helped me to understand my Insurance Policy. She said I could ring again and ask for her if I need any more help. I felt far less confused and anxious by the time I got off the phone.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Laraine, thank you for taking the time to leave us a 5 star review. I am so pleased to hear that Polly was able to assist you during your call. We appreciate your lovely feedback.
Lovely adviser helped me get what I…
Lovely adviser helped me get what I needed
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review.
Robyn was super helpful and make sure…
Robyn was super helpful and make sure things were made clear around what I needed to do about making a claim.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Rebecca. I am so pleased to hear that Robyn was able to assist with your queries.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.