Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Vis mer
Selskapet har svart
Nancy was extremely kind, empathetic & helpful when I called to discuss my renewal. She was able to clearly explain the options available to me & as a result I was able to make an informed decision
Selskapet har svart
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Now Pet
Skrevet av virksomheten
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Kontaktopplysninger
Storbritannia
- 01992 926006
- nowpet.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Svar fra Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
Nancy was a great help with my query
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Veronica.
Emily was extremely helpful.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review Kami. I am so pleased to hear that Emily was helpful.
Nancy was very informative and polite
Nancy was very informative and polite. Took the time to explain my renewal and give me a competitive price.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Hello Claire, thank you for leaving us a review. I am so glad to hear that Nancy was able to assist with your renewal. We appreciate your feedback.
Had a query about our policy coverage…
Had a query about our policy coverage and our question was dealt with very quickly.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for taking the time to leave us a review James.
What's a lovely pet insurance I've been living now for about three years and even though it goes up a bit every year because my dog is old there's such nice people the lady Nancy she's amazing
I have an old dog and the lady Nancy was so outful and amazing I've been with them now for three years and I'm delighted
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
Thank you for leaving us a review and for choosing to stay with Now Pet Insurance. I am so pleased to hear that Nancy was helpful with your renewal. We appreciate your lovely comments and feedback.
Extremely helpful
Extremely helpful, clear about my query and solved quickly
Thanks sam
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Now Pet
We’re glad Sam was able to understand your query, explain things clearly and get it resolved quickly for you.
Thanks for leaving a review Nikki, it’s really appreciated.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.