Once engaged, LettingaProperty was great in resolving my tenant issue - timely and succinct actions to close the request. The only challenge was this took a while to pick up, due to a staffing change... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything seems to work well. Questions get answered and problems solved without too much fuss. Casey has been my main contact and has been excellent.
I totally recommend giving LettingAProperty.com a chance to manage your rental properties. I moved to them from local agents almost 2 years ago. I was given a dedicated property manager, Casey, who ha... Vis mer
Selskapet har svart
I gave 5 stars simply because of direct experiences with Natalie Deakins Natalie was my main contact after the tenant stops paying his rent, The tenant stops taking my calls Natalie worked hard... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.
Kontaktopplysninger
7 Ardent Court, William James Way, Henley-in-Arden, B95 5GF, Warwickshire, Storbritannia
- 03335778888
- comms@lettingaproperty.com
- lettingaproperty.com
4,4
Enestående
698 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 52 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Customer Service
I have been with Letting a Property for a number of years now. I particularly appreciate the customer support I have received from Charlotte Clarke and Casey Clifton. They are both very responsive to any query I may have and always keep me informed on progress, working towards resolving the issue as soon as possible.
Zahidah
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Zahidah,
Thank you for your kind review and for being a valued landlord over the years.
I’m delighted to hear Charlotte and Casey have continued to provide the responsive support and communication you expect. Keeping our landlords informed and resolving issues as quickly as possible is exactly what we aim to do.
I’ll make sure your lovely comments are shared with them both.
Helen
Operations Manager
Lettingaproperty.com
Excellent tenancy management service
Excellent tenancy management service. Professional, responsive, and highly reliable. Communication has always been clear, and all tenant and property matters have been handled efficiently. I am very satisfied with the service and would gladly recommend them to other landlords. Special thanks to Ryan Daines.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi,
Thank you for taking the time to leave such a positive review.
I’m delighted to hear you’ve been pleased with our tenancy management service. Providing clear communication and reliable support is what we strive for, so it’s great to know that’s been your experience.
I’ll be sure to pass your kind comments on to Ryan. He’ll really appreciate them.
Thank you again for your recommendation.
Helen
Operations Manager
Lettingaproperty.com
Excellent service
Thanks Charlotte for your support resolving all issues
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi,
Thank you for taking the time to leave a review.
I’m really pleased Charlotte was able to help resolve the issues for you. I’ll make sure your kind comments are passed on to her.
We appreciate your feedback and your continued support.
Helen
Operations Manager
Lettingaproperty.com
Efficient and responsive agent
I had an efficient and responsive letting service, specially thanks to the extra efforts put into the case by Kelsey Hall, which is rare and valuable in this market.
I strongly recommend their services.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Dr Kimiabeigi,
Thank you for taking the time to leave such a positive review.
I’m delighted to hear you found our service efficient and responsive. Kelsey will be especially pleased to read your kind comments. She always works hard to support our landlords, so it’s lovely to see her efforts recognised.
We really appreciate your recommendation and look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Kelsey talked us through every step of…
Kelsey talked us through every step of the referencing and made it clear what was needed. Made it a lot easier for us!
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Leanne,
Thank you for your lovely review.
I’m so pleased to hear Kelsey made the referencing process straightforward and took the time to explain each step. We know moving can be stressful, so it’s great to hear she helped make the process easier for you.
I’ll make sure your kind comments are passed on to Kelsey.
Helen
Operations Manager
Lettingaproperty.com
Great service
I felt very looked after by Luke and Ryan. After being disappointed by another letting agency whose staff were impossible to pin down, it was very reassuring to be able to speak with competent and helpful people. The service was great and we're definitely off to a good start!
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Silvia,
Thank you for your lovely review.
I’m delighted to hear Luke and Ryan made such a positive impression. We know how important good communication is, especially after a disappointing experience elsewhere, so it’s great to know you felt well looked after from the start.
I’ll make sure your kind comments are shared with them both.
We look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Charlotte and Mia are very responsive
Charlotte and Mia are very responsive, helpful and lovely
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Roger,
Thank you for your kind review.
I’m really pleased to hear Charlotte and Mia have been responsive, helpful and supportive. I’ll make sure your lovely comments are passed on to them both.
We really appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Charlotte and Natalie have gone above…
Charlotte and Natalie have gone above and beyond dealing with nightmare tenants who have repeatedly paid rent late. Charlotte has continued to chase the tenant unprompted and was very professional and sympathetic with us. They have been brilliant especially the last few months. Thank you ladies! Tenants have now vacated and we have our property back! It has been super stressful and they took it off my hands and helped with it all. We couldn't have done it without their help.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Isil,
Thank you for taking the time to leave such a thoughtful review.
I’m really pleased Charlotte and Natalie were able to support you through what sounds like a very challenging time. Situations like these can be incredibly stressful, so it’s great to hear they were able to take some of that burden off your shoulders and keep you informed throughout.
I’ll make sure your kind words are shared with them both. Thank you for your continued support and for trusting us to help when you needed it most.
Helen
Operations Manager
Lettingaproperty.com
Kelsey has been a super star
Kelsey has been a super star. Very grateful for all the support. Thank you!
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Kate,
Thank you for your lovely review.
I’m delighted to hear Kelsey provided such great support. She’ll be really pleased to know she made such a positive difference, and I’ll be sure to pass your kind words on to her.
We really appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Charlotte Clarke has been very helpful…
Charlotte Clarke has been very helpful and understanding with the situation at the moment and is continuing to support me to be able to get the client vacated from my property she has arranged and rent that was owed to me promptly and quickly and I can’t thank her enough for the support in this frustrating time
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Paul,
Thank you for your kind review.
I’m really pleased to hear Charlotte has been able to support you during what has clearly been a frustrating time. Helping landlords through difficult situations and keeping them informed every step of the way is exactly what we aim to do.
I’ll make sure your lovely comments are passed on to Charlotte. Thank you for taking the time to share your experience.
Helen
Operations Manager
Lettingaproperty.com
A good company to use for your property…
A good company to use for your property needs. I was particularly pleased with how well Charlotte Clarke was able to help with managing my property and liasing with my tenant.
Thanks for all the help Charlotte!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Jordan,
Thank you for your kind review.
I’m really pleased to hear Charlotte was able to support you with managing your property and liaising with your tenant. I’ll make sure your lovely comments are passed on to her.
We really appreciate your feedback and your continued support.
Helen
Operations Manager
Lettingaproperty.com
Casey was absolutely outstanding!
Casey was absolutely outstanding with helping us secure our new flat! Not only she went above and beyond but also she was down to earth and helped us understand new things that we needed to complete. Can't describe how smoothly everything went with that kind of service! Superb!
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Mateusz,
Thank you for such a lovely review.
I’m delighted to hear Casey made securing your new home such a smooth experience. Taking the time to explain each step and making the process as straightforward as possible is exactly what we aim for.
I’ll be sure to share your kind comments with Casey.
Helen
Operations Manager
Lettingaproperty.com
Thank you helen
Thank you helen, you are very accomodating on us.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi,
Thank you for your kind review.
I’m really pleased I was able to help. It was a pleasure supporting you, and I appreciate you taking the time to leave your feedback.
Wishing you all the best.
Helen
Operations Manager
Lettingaproperty.com
Really good service so far from Letting…
Really good service so far from Letting a Property, the set-up and recent support from Charlotte Clark has been timely and valuable.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Graeme,
Thank you for your review.
I’m delighted to hear you’ve had a positive experience so far and that Charlotte’s support has been helpful and timely. I’ll make sure your kind comments are passed on to her.
We look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Huge thanks to Charlotte Clarke
Huge thanks to Charlotte Clarke for an amazing support! She is knowledgeable, professional, and consistently goes extra mile to ensure everything runs smoothly. Even if there are questions outside her usual remit, she never hesitate and always took initiative to research the information and returned with a viable solution. It’s been a pleasure dealing with her, and I’m looking forward to another great year ahead with LettingaProperty.com.
Keep up the fantastic work!"
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Jitin,
Thank you for such a thoughtful review.
Charlotte will be genuinely pleased to read your comments. She takes a lot of pride in supporting landlords and always tries to go the extra mile to find solutions and keep things running smoothly, so it is lovely to see that recognised.
We really appreciate your continued support and look forward to working with you over the year ahead.
Helen
Operations Manager
Lettingaproperty.com
Very helpful when problems arise and…
Very helpful when problems arise and extremely good at keeping me up to date with all the changes that have recently come in for landlords.
I have been incredibly grateful for Charlotte who has been so helpful in chasing up tenants who are in rent arrears, she keeps me fully informed of her involvement in this process. I’m very thankful that she can do this on my behalf.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Sandy,
Thank you for your review.
I am really pleased to hear you’ve felt supported, especially when issues arise. Keeping landlords up to date and taking the pressure off situations like rent arrears is exactly where we aim to add value.
Charlotte will be very pleased to read your comments. I will make sure this is shared with her.
We appreciate you taking the time to leave your feedback.
Helen
Operations Manager
Lettingaproperty.com
I had very good support from Charlotte…
I had very good support from Charlotte Clarke was in helping sort out my issues.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Kevin,
Thank you for your review.
I am really pleased to hear Charlotte was able to support you and help resolve the issues you were facing. I will make sure your kind comments are passed on to her.
We appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Very poor experience
Very poor experience. I have full maintenance package to manage my property. Multiple maintenance issues have been left unresolved, with slow responses and little practical follow-through. Quotes provided have been well above market rate. Some serious issues have not been gripped. Emails are simply not responded to.
Communication is chaotic — spread across email, portal comments and quote responses with no clear accountability, which creates delays and confusion. Overall, not a reliable or well-managed service in my experience.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Paid Fees but No Tenant Found
Unlike other agencies, they require an upfront setup fee before finding a tenant, and they also charge additional fees for arranging viewings with prospective tenants. I paid for their comprehensive package, along with extra viewing costs, but did not see any results.
In contrast, when I switched to another agency, they were able to secure a tenant within a week and only charged their fees after successfully finding one.
Overall, I found their process slow and ineffective. In addition to the agency costs, I also had to cover three months of mortgage payments without rental income, which added to the financial burden.
Although their initial fees may appear lower than other agencies, the overall service was not satisfactory. I would not recommend them based on my experience.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Isu,
Thank you for taking the time to share your feedback. I’m sorry we weren’t able to secure a tenancy for you.
Having reviewed your case, I can see your property generated a good level of interest, resulting in multiple viewings and two completed tenancy applications. We also discussed pricing with you as the marketing progressed and provided additional promotion to help maximise exposure.
Ultimately, you chose to proceed with a tenant introduced by another agent, which of course was entirely your decision.
We appreciate that it’s disappointing when a property takes longer than expected to let, and we’re sorry we couldn’t achieve the outcome you were hoping for.
We wish you and your tenant all the best.
Helen
Operations Manager
Lettingaproperty.com
Ryan and the team have been fantastic…
Ryan and the team have been fantastic from start to finish. The whole process was smooth, well-organised, and far less stressful than I expected.
Communication was excellent throughout. Ryan kept me updated at every stage and was always quick to respond to any questions I had.
Everything was handled professionally and efficiently, which really gave me confidence during the move. It’s clear they genuinely care about providing a high level of service and making things as easy as possible for tenants.
I really appreciate all the support and would highly recommend Ryan and the team to anyone looking for a reliable and helpful letting service. Thank you again!
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Chelsea,
Thank you for such a thoughtful review.
I am really pleased to hear Ryan and the team made the process smooth and well organised for you. Moving home can be stressful, so it is great to know the communication and support helped make things easier along the way.
Ryan will be really pleased to read your comments and I will make sure they are passed on to him and the wider team.
We really appreciate your recommendation and wish you all the best in your new home.
Helen
Operations Manager
Lettingaproperty.com
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