No call waiting time. Got through to a representative straightaway. Swags is an excellent representative; dealt with an issue patiently in a calm professional manner, investigated thoroughly and p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was having problems trying to log into my GB Bank account. I contacted GB Bank and spoke to Claire who was able to pinpoint where I was going wrong. Within a few seconds following Claire's advice,... Vis mer
Transferring cash is always nerve wracking. I called in. I’m a new customer, I was hoping not to be disappointed by the interaction. I was super impressed the lady I spoke to was cool, calm, super hel... Vis mer
Rang GB bank & my call was answered within 30 seconds.That is brilliant in my book. Spoke to a lady by the name of Emma who was superb.She clarified a couple of my questions very clearly. I was so... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GB Bank is a trusted go-to lender for property investments, providing funding solutions directly to customers or via brokers. GB Bank is fully authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority for accepting deposits, dealing in investments as a principle and agreeing to carry on a regulated activity under registration number 850286. Our savings accounts offer competitive rates to help you achieve your financial goals and are designed to be easy to manage to fit seamlessly into your life. For further information, get in touch at info@thegbb.co.uk or visit our website gbbank.co.uk
Kontaktopplysninger
Storbritannia
- gbbank.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A pleasant person to speak to
A pleasant person to speak to. Easy to do business with.
Short wait time to have my call…
Short wait time to have my call answered. Advisor was well informed and able to answer my question quickly and politely. Thank you
Lovely helpful Staff
Lovely helpful Staff, be assured of easy contact with a real person
Superb bank to deal with....
Rang GB bank & my call was answered within 30 seconds.That is brilliant in my book.
Spoke to a lady by the name of Emma who was superb.She clarified a couple of my questions very clearly.
I was so impressed i have reinvested for another 12 months....
Many thanks
Rob M
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and patient with me, (being a little elderly,) and talked me through everything precisely. She went through everything with me to make sure I was happy with the product I was purchasing.
Excellent service
No call waiting time. Got through to a representative straightaway. Swags is an excellent representative; dealt with an issue patiently in a calm professional manner, investigated thoroughly and provided me the clear information what would happen next, when to happen and what I should do. She was responsive, friendly and listened to me attentively. A follow-up was actioned. I was assured and completely satisfied with her service. Thank you very much.
Call answered immediately
Call answered immediately, no long hanging on. Query answered in a very professional and polite manner.
Had to make a call today to GB Bank and…
Had to make a call today to GB Bank and Mark was very helpful and courteous.
Outstanding Customer Service.,On each…
Outstanding Customer Service.,On each occasion i needed advice by phone. My call was answered immediately. Once through security, i was guided clearly and effectively. Rob waited whilst I was on the Ap, talking me through. He checked once completed and confirmed my actions were accepted.
Excellent service and communication. Highly recommend.
Easy application,done in minutes …
Easy application,done in minutes straight forward, great
Help with options
The gentleman was extremely helpful and patience .
Excellent
Speaking with Mark on the phone I realised how happy I was that I chose G B Bank for my savings. I shall be looking at possibly opening more accounts with them in the future. From one very happy customer.
Helpful, professional, knowledgeable
Spoke with Mark this morning from GB Bank, he was extremely helpful, answered all my questions and talked me through an online procedure. He was very pleasant, professional, knowledgeable and understood my queries.
Login Problem
I was having problems trying to log into my GB Bank account. I contacted GB Bank and spoke to Claire who was able to pinpoint where I was going wrong. Within a few seconds following Claire's advice, I was able to log into my account in no time. Claire was very helpful, polite and a pleasure to talk to.
Covered my questions whilst on the…
Covered my questions whilst on the phone sent me a link and problem was sorted whilst i was on the phone. Very courteous and polite
Transferring cash is always nerve…
Transferring cash is always nerve wracking. I called in. I’m a new customer, I was hoping not to be disappointed by the interaction. I was super impressed the lady I spoke to was cool, calm, super helpful and I felt I’d made a really great choice to open a GBBank account. Thank you.
Each time I’ve had to call the service…
Each time I’ve had to call the service has been excellent.My most recent call was handled quickly and proficiently by Mark👍
Very helpful …
Very helpful lady who dealt with my quies and helped me transfer a maturing bond
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
