9First of all very dissapointed its on line chat only but having said that .They matched alternative quotes I'd had so OK. Ps1 was very good still waiting for confirmation of conversation on line and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Found filling out the form before getting through was rather a pain, as all I wanted to do was cancel the renewal for my dad, not to indulge all the info you needed! Once I got through though, must ad... Vis mer
The portal didn't work, it wouldn't accept any time the change takes effect, notwithstanding that I didn't know exactly when my car would be exchanged. The online conversation took over an hour, a pho... Vis mer
Kt7 was very helpful today. She managed to get my contents insurance down to a price I could afford. She was very efficient and would highly recommend oneclick to any of my friends due to her helpfuln... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At One Click, we strive to get back to basics and offer insurance that’s as simple as it is affordable. We know that you’ve got better things to be doing than endlessly scrolling in search of a good deal, so leave the hard work to us and we’ll compare quotes from our trusted panel of providers to find a policy that’s right for you.
Kontaktopplysninger
One Click, DN4 5JQ, Doncaster, Storbritannia
- oneclickdirect.co.uk
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not worth the hassle
No email address, no contact number, long wait for chat and got nowhere!
Currently waiting
Currently waiting for over an hour for policy confirmation following confirmation of payment.
Live Chat Bot is over 10 minutes wait.
Great service from LG3!
Although my enquiry did not lead to the outcome I was looking for, LG3 was extremely helpful, courteous and professional throughout.
Have used this company for several cars…
Have used this company for several cars and always excellent support with time to listen and help as much as they can. Would recommend!!
Renewal policy
9First of all very dissapointed its on line chat only but having said that .They matched alternative quotes I'd had so OK. Ps1 was very good still waiting for confirmation of conversation on line and new reduced price for policy now I've left a review it won't let me submit now I have doubts
This is for Elizebeth EW2 a credit to…
This is for Elizebeth EW2 a credit to the company,
Very well done.
Didn't listen
Didn't listen, tried to charge me for cancelling/requesting a quote for "My Policy" Told them what cost I had been quoted and went on to try and sell me one that was £150 more expensive based on Monthly payments that I never do and then said +£25 was best they could do "Do I want to go ahead) Unreal experience of 30+ Mins on chat room
I had trouble saving changes online so…
I had trouble saving changes online so I turned to the Chat to an Agent option. Sara was extremely efficient and helpful
Legends so helpful
Helpful and knowledgeable
Helpful and knowledgeable
I was okay once I was sent a link to…
I was okay once I was sent a link to the website thanks
Trying to cancel an automatic renewal.
I had an automatic renewal which was £100 more expensive than other quotes. When I tried to cancel, they mirculolusly reduced the price but it was still far too high. I kept repeating that I wanted to cancel the renewal but was subjected to repeated sales chatter. On the 5th time I stated I wanted to cancel the insurance renewal, I threatened them with the insurance ombusman and finally got the renewal cancelled
I spoke to a very helpful Lady Leeanne…
I spoke to a very helpful Lady Leeanne Warren as I tried to make my payment we were disconnected straight away leeanne phoned straight back so I could pay my insurance, so i didn't have to wait online, made the transaction very quick LE6
beware additional charges
I was quoted a competitive rate and cost taken 7 days before policy stated with an additional £40 added !
no info was given upon taking out the policy , tried to cancel within 3 days and was told there is a £50 fee !!
will not use again !
Very quick "chat" with Tabitha.
Very quick "chat" with Tabitha who answered my concern over European travel very quickly and efficiently. 10/10
CB5 was very helpful
Although I don’t normally like to type…MX02
Although I don’t normally like to type I’d rather phone . The agen MX02 was very helpful patient and polite. Thank you for your help
Kt7 was very helpful today
Kt7 was very helpful today. She managed to get my contents insurance down to a price I could afford. She was very efficient and would highly recommend oneclick to any of my friends due to her helpfulness
Excellent service very polite staff
Excellent company very friendly staff
ben was very good and shorted…
ben was very good and shorted everythink out for me
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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