inksonic.com Anmeldelser 

Since the issue persist, I have been a schedule to a senior technician who is very professional and help for a couple minutes to fixed the machine. Thank you so much Chery for your help.

Kurt was absolutely amazing. He was able to help me super fast and made sure I understood everything. And let me tell you, I asked A LOT of questions. He was very thorough. You are lucky to have him on your team. Again, thank you Kurt for all of your help! I appreciate it.

Fatima is very helpful and goes into detail covers everything with you thank you

Great Tech support rep. Resolved my issue.Thank you.

Fatima helped me with the equipment like a champ.i had trouble with printer making prints all solved by there exceptional customer service

At first I have it a 5 star because of the technician but This machine isn't all that. After using it for almost a month every fkn day I'm having an issue with the print head. I have to push on it or tap it in order for it to not go to the flashing red light and ready to print. If I'm not near it the whole time using it to push on it when a print is done it stops and doesn't print a second copy. I have to shut it off and cancel any print jobs in the queue. Or sometimes it stops in the middle of printing..I'm so pissed over spending all this money on a piece of crap machine. Plus the laptop doesn't stay charged for more then 2 hours I have to keep it plugged in while using it so it doesn't cut off in the middle of printing. Oh also the stupid thing stops saying it's out of ink and the bottles are full. The only one good thing about it is when it does print the images they are amazing. Maybe I need to just pack it up and send it back. Or deal with this crap and hopefully not lose any more customers because of this machine. Make enough to buy a different brand dtf printer and sell this one just to get it out of my face. Ugh I'm so frustrated

Kyle was a great help today! Found the problem,fixed if and was honestly super fast!

Just want to said than you INKSONIC for being for me when I most need it , especially to FATIMA that helped me with the issue that I was having with my printer

Kurt was very helpful took me step by step on what was going on and was very patient with me when I didn’t know what I was doing. Thank you very much.

Kurt was so patient and walked me through every step. This is my first DTF printer so I’m illiterate when it comes to this. 10/10 HIGHLY recommend!

The printer I bought had a bad power supply, incorrectly set motherboard, and after 15 hours of troubleshooting with support (which is inept unless you stay up for the 9pm-5am "senior support". Nothing but the runaround from management when trying to escalate. I just want my money back and never work with this company again.

Update after InkSonic reply - we have been communicating already. This was not shipping damage. Instead of a working replacement or refund you offered me 2 bottles of white ink. After continued escalation and troubleshooting, you offered me a 10% refund. I tried your 24/7 support and they just scheduled me for the overnight availability. You've proven time and again that I'm not valued and you don't stand behind your products, and offer long apologies you don't follow through with.

I'm tired of being told how important I am. If that was remotely true, I wouldn't have to escalate in such a way for your appropriate response to my issue.

Kurt was amazing! I am new to the whole DTF world and was having trouble getting the printer to work right. Kurt sent videos and walk me through every step until I was satisfied with the result of my printed image.

Kurk was a wonderful technical support! He was fast & very explaining! Made figuring out my problem really easy & he’s already got me up and working again!

Glenn was a great customer service help with the inksonic r1390 and help getting it to print and setting all the colors for the print

I contacted Ink Sonic as I was having issues with my black ink printing like a blue tint which was inaccurate. Ink Sonic ensured my setting were accurate and printed a test page to ensure the printer was at it's best performance. The Agent I had was excellent and resolved my issue within a timely matter.

Cherry solved my problems...

I received excellent support service with Fatisa in fixing machine. I love inksonic. I was scared at first but after learning and the great customer support team I’m so glad I purchased one

Amazing people who are good at what they do 👍

The customer service I experienced today was stellar. Fatima helped me with my issue rather quickly and stood by to make sure everything is working properly. If all of your customer service agents were as efficient as she was, you would have it made.