inksonic.com Anmeldelser 

I had issues with my set up and Michella was amazing throughout the whole process which took HOURS. Amazing customer service and patience. All my questions were answered and more! I truly appreciate the help and am glad I chose InkSonic for my business needs!

Thanks to Fatima's patience and dedication to help we were able to resolve a minor issue with our dtf program quickly.

I’ve had my printer for almost 2 years now, and there has definitely been a learning curve on my part. The few times I’ve needed help, they have always been incredibly patient with me. Support is done thru WhatsApp or TeamViewer, and they guide me step by step thru everything I need to do.

Today I started having an issue with the printer, and they spent over 5 hours helping me troubleshoot it. They were willing to stay with me thru every step and never once gave up or made me feel rushed. They kept working with me and were determined not to stop until we figured it out. At the end of the night, a tiny little piece of debris finally started to show up underneath the printhead, which ended up being the issue.

I truly appreciate how dedicated, patient, and helpful they have been thru my experience.

Technical support figured my issue out immediately and was very helpful! Was helped in a timely manner.

Thank you INKSONIC FAMILY. I would like to thank you to Glenn, who helped me with my issue. And I am happy that they’re able to help me at 3 PM EST. Inksonic customer service is the best.

The print quality is excellent , additionally if you have any issues, individuals are at your beckon call willing and able to help. I would not have it any other way. Thank you.

Kurt was very knowledgeable and patient making sure my printer was set up correctly. Super kind and friendly Tech that represents the company in such a positive manner. I will definitely be doing business with inksonic for all my upgrades and purchases. Thanks again Kurt

The support was timely and efficient. Cherry was able to quickly diagnose and solve my issue.

Phillip didn't give up on our issues while we set up our new printer. First, it was an ethernet cable, then we had some ink charging issues. Cleaning solution was also a little magic worker. I love that fact that you can easily get to the print head to wipe it down. Thanks, for sticking around & getting it all taken care of Phillip. From one Bluey fan to another!!!! :-D Phillip the BEST!!!

Mr. Kurt helped me fix my printer. I was having several different issue. He walked me threw every step. Waited patiently for me to do what he asked me to do. Spent I know over 3 hours to help me fix my issues. We got it done though. Can't think him enough. I was about to give up! Thank you so much Mr. Kurt. Especially for being patient with me.

*kyle:*

> Kyle in tech support. You were so awesome Kyle. I really appreciate you. Thank you so much for all your help. Kyle reply was fast he jumped right in and fixed my problem.You did a wonderful amazing job, your timing was perfect. Now I can run my computer and printer with no problems.
Thank You!😊
☺️ ❤️

Kyle was great!! Hardly any issues with working with him. He was fast and consistent.

Dexim was the best. Very patience and kind. I appreciate so much the help. He was awesome!

Efficacité du technicien et professionnalisme, expérience positive.

Fatima everytime he help me, it's a wonderful experience he's very knowledgeable of the problems I have had his know his job very patient answer my questions. Even if he's is explaining and I don't understand will send a pictures to. Show me what to do Great Experience.

DO NOT buy this printer, it’s cheaply made, and will break in a week or two. The replacement parts are NEVER new because the printer itself is 10+ years old and NO ONE makes them anymore. I wasted thousands of dollars on this, and they don’t plan to help you or refund you. Worst. Experience of my life.

The InkSonic printer i purchased is complete garbage. A waste $3k dollars. Their support is not helpful. I dont typically leave reviews, but i am sick and tired of dealing with them. I had to send the machine back to them because it wouldnt even turn on. It came back, turned on, but now something is blocked and all the white ink turned back and is pouring out of the underside of the machine. And of course once you put ink in it is not eligible for refund or any kind of real help. THE COMPANY IS TRASH! DO NOT WASTE YOUR MONEY

! WARNING! Buyer beware!.
This is the worst mistake you could ever make as a company start up trying to produce DTF.
Save your money and buy ColeDesi instead. I have had the most miserable time from day one 20 plus after hours with tech so called tech support as the software was not even in English. DOA when I went through 10's of techs trying to fix my numerous issue with their machine. (IE) software, Film advance which took firmware update over 5 times, white background never will be aligned you'll find that out the hard way. When i had an issue with my print head not working they replaced it with a re-furbished not new head under the 6 month warranty and when that did not fix the issue which took several weeks to resolve they said at that time it was the print head control board and even though the issue started prior to the 6 month warranty expiration they said that the head control board was the problem but would not be covered under warranty. explain that, so in other words GFY was their statement. I'm working on legal actions to resolve this issue. Stay away!!! I would not want this on any one especially when you are investing your hard earn money on a business Investment.

I purchased a printer several months ago and have never been able to use it. The laptop would not communicate with printer. Inksonic had me try two different computers and 3 data cables but still didn’t work. They sent me a new motherboard to replace myself and again it didn’t fix the problem. I sent the NEW printer back to be repaired because they refused to replace it. They have had my printer for almost 2 weeks and haven’t begun repairing it. I’m extremely frustrated and will never purchase from this company again.