inksonic.com Anmeldelser 

409
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Review for Glen – InkSonic Tech Control Team I want to thank Glen for the excellent job he did helping me fix the settings on my InkSonic H13 printer. His patience, professionalism, and... Vis mer

Vurdert til 5 av 5 stjerner

Inksonic is awesome. I invested in my DTF printer during prime week last year. I purchased the bundle that included the oven, press and merch and other accessories. I have used this printer probably e... Vis mer

Vurdert til 1 av 5 stjerner

Wasted my money on two printers through them the first one I assumed it was my mistake where I messed up on it but a second printer, and I’ve had nothing but issues from day one as of being damaged in... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wanted to recognize Fatima for the outstanding support she provided. She was extremely patient, knowledgeable, and took the time to make sure my printer was working properly. She not only helped r... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops. We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

409 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(409)

392 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I’m new to this world of printing or…

I’m new to this world of printing or anything to do with DIY, so when I say I was overwhelmed, over stimulated and all the things, I WAS and still am!! Thank you to FATIMA for being so patient with me thru my frustrations and just walking with me thru the set up process. If it weren’t for her, I’m pretty sure I would have been done and sent back the equipment!! THANK YOU SO MUCH FATIMA!!!

8. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

At first not so good because they were…

At first not so good because they were trying to tell him that my warranty was up, but ended up talking to a guy named Philip he was very understanding and patient with me. He walked me through everything from start to finish then I went through my invoice and found out that I had a three year warranty protection plan

3. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kerchie has been the most helpful tech

Kerchie has been the most helpful tech. After two months of the printer being down they came in and fixed a few problems I was having. They helped me get to where I can successfully print again. Exceptional customer service 👏

5. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The 2 technicians that I worked with…

The 2 technicians that I worked with today were absolutely amazing they were patient with me and explained everything where I could easily understand what they needed me to do . They were very helpful and got issues fixed in a very timely manner

3. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

InkSonic reviews here are fake

InkSonic reviews here are fake. Same headshots with different names posting reviews on multiple platforms. I received a non-working printer and have been given the run-around by their management since. They make apologies and promise to make it right, but even when agreed on how to do so they disappear or come back with all new terms to help me. As of now they won't process the 10% refund we agreed on until I can get the printer working again. Their support works only overnight US hours. What a scam of a company.

Update: Instead of showing up to our appointment last night, you spent the time crafting your responses here. That reveals your actual priorities. If anyone would like to know if InkSonic fakes reviews, please ask an AI to analyze the reviews on their page. An AI notices the patterns immediately, and I doubt Trustpilot did that to you. If any one of your company's commitments were sincere, I would not have taken the time to write this.

24/7 technical support is a LIE you need to stop telling. They only ever schedule me with support after 9pm. Your support person raised her voice with me and called me unprofessional because I thought waiting 11 hours for a response was inane. No one is working with me, you just ignore me in Whatsapp and make notes in my file, never reconciling the two.

It's crazy you know who I am and chose to skip my scheduled 9pm appointment and instead post here that you cared so deeply about my long term experience.

31. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra inksonic.com

Hello,

Thank you for taking the time to share your feedback.

First, we'd like to clarify that Trustpilot is an open review platform where anyone can share their own experience and opinion. We welcome and encourage honest customer feedback, as reviews are based on each individual's own experience.

We're genuinely sorry that your experience has led to this level of frustration.

From our support records, your case has remained under active follow-up by our technical team, and assistance has continued throughout the troubleshooting process. While it's clear that we have different views of how that experience has felt, helping resolve the issue has remained the focus from the beginning.

It's also worth clarifying that InkSonic currently offers 24/7 customer and technical support. Support sessions are typically arranged around customer availability and technician scheduling so that the necessary assistance can be provided as efficiently as possible.

As for the solution discussed previously, it was proposed based on the information available at the time and was intended as an initial step rather than a final conclusion. The goal has always been to understand the root cause of the issue and make sure any potential underlying problems are properly addressed.

If additional issues are identified during the process, further support options, including repair service when appropriate, will continue to be considered.

Thank you again for sharing your experience. Feedback, whether positive or critical, helps improve both our products and our support processes. The focus remains on finding a satisfactory resolution.

InkSonic

Vurdert til 5 av 5 stjerner

I feel like I post more than anyone

I feel like I post more than anyone. Tonight was another round with the white ink. Jesriel came through like a champ. He stayed with me for several hours and never blamed me for anything I blamed myself for. How they remain so kind with all my mistakes is beyond me. I'm just so grateful! Thanks Inksonic for Jesriel. He needs a promotion! 🥰🥰🥰🥰

31. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kurt

Kurt was great at resolving and explaining how to correct the issue at hand in a clear and quick manner.

30. mai 2026
Anmeldelse skrevet uten oppfordring

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