The team were charming and helpful. The views were spectacular. However, because the Virgin balloon has four separate sections,each holding four people, the experience was very cramped and uncomfort... Vis mer
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Se hva andre synes
After many cancellations I finally took the flight to the sky today. Amazing crew Gary so informative as our pilot and dad and son team On the ground an absolute delight getting us all involved before... Vis mer
This was a 50th birthday celebration for myself booked by my partner. Although my 50th was two years ago, we have been able to book this event with relative ease in the interim. Today was amazin... Vis mer
The pilot and crew were really engaging and friendly making it a great experience. Having taken over 10 years to actually get up in the air after receiving my voucher as a gift I had hoped to fly over... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Gavebutikk
- også i
- Ballongturbyrå
Skrevet av virksomheten
Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
Kontaktopplysninger
Jesson House, TF3 3BD, Telford, Shropshire, Storbritannia
- 01952 212750
- customerservice@virginballoonflights.co.uk
- www.virginballoonflights.co.uk
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First time in a balloon
Thoroughly enjoyed being in the sky, it was really peaceful. Pilot (Gavin) was a good guide and confident. Space in the basket was a bit cramped. Having paid for the experience, I think it’s really poor that passengers are expected to do the work to get the ballon ready and then put it away afterwards. 5/5 for the flying. 0/5 for having to do the work. Marks and Spencer don’t make me knit a jumper before buying it.
22. september 2026
Svar fra Virgin Balloon Flights
Hi Paul,
Thank you for your honest review. We’re glad you enjoyed a peaceful flight with us and felt in safe hands with Gavin.
Helping to set up and pack away the balloon is part of the experience but we appreciate it isn’t everyone’s cup of tea, especially if you were expecting to simply enjoy the flight.
We’re sorry if the basket felt cramped too, and we’ll pass your feedback on to the pilot and team.
Your Marks and Spencer comparison made us smile. We promise we won’t ask anyone to weave the balloon basket! ;)🎈
Thanks again for your feedback.
The Virgin Balloon Flights Team
Absolutely brilliant experience
Absolutely brilliant experience. It is a must for anyone who wants to do it. From the moment you go in the mini bus, you feel envoled. Tankyou to mike the pilot and moria and the team. You all were fab.
26. september 2026
Svar fra Virgin Balloon Flights
Hi Becky,
Thank you! We love that you felt part of the adventure from the moment you got on the minibus. It’ll be delighted to get a mention as it's usually the balloon that steals all its attention! 😄🎈
We’ll pass your lovely words on to Mike and the rest of his crew. We’re so glad you had a brilliant time with us!
The Virgin Balloon Flights Team
A wonderful experience I’ll never forget
From beginning to finish, this was an amazing experience. The highly professional , friendly and expert team made the whole adventure wonderful. And the balloon flight itself was a never to be forgotten opportunity. The serenity of the flight , the expert take off and landing and the feeling of camaraderie was second to none.
24. september 2026
Svar fra Virgin Balloon Flights
Hi Steve,
What a lovely review, thank you! We’re so glad the team made you feel part of the adventure, from take-off to landing. That peaceful feeling in the air is hard to beat… at least until the burner has something to say! 😄🎈
We’re delighted it’s a flight you’ll never forget.
Thank you for flying with us!
The Virgin Balloon Flights Team
Matt(pilot) was fabulous
Matt(pilot) was fabulous. Talking and reassuring us all the time. Could not ask for me
26. september 2026
Svar fra Virgin Balloon Flights
Hi Nigel,
Thank you! We’re so glad Matt made you feel at ease. A little reassurance goes a long way when your transport happens to be a basket floating through the sky! 😄🎈
We’ll pass your lovely words on to him, he'll really appreciate it!
The Virgin Balloon Flights Team
Very well organised and a great pilot
Very well organised and a great pilot, who made you feel in very safe hands. Also, the weather was perfect to top off the experience.
26. september 2026
Svar fra Virgin Balloon Flights
Hi Stephen,
Thank you for the lovely review! We’re glad you felt in safe hands and enjoyed your flight with us! The pilot can take credit for a smooth trip, but we’re not letting them claim they arranged the perfect weather too 😄
Thanks for flying with us!
The Virgin Balloon Flights Team
After 8 attempts of booking I finally…
After 8 attempts of booking I finally floated across part of our beautiful country.
From start to finish was a fabulous experience.
I love d helping with all the preparations. Such fun and banta with the crew and especially Chris our wonderful, knowledgeable pilot.r
24. september 2026
Svar fra Virgin Balloon Flights
Hi Paula,
Eight attempts?! We’re so glad you finally got your moment in the sky with us! Thank you for sticking with it. Between helping with the preparations and joining in with the banter, you’re practically an honorary member of the VBF crew now 😄🎈
We’ll pass your lovely words on to Chris. It’s wonderful to hear you enjoyed every part of the experience.
The Virgin Balloon Flights Team
Absolutely fantastic trip
Absolutely fantastic trip, Sarah our pilot was very funny and informative. Her ground crew who sorry can’t remember there names were brilliant. All the people on our trip were lovely as well. Also had a lady who was 90 on our trip who was amazing. This was our second trip and would high recommend to everyone. Don’t knock it till you’ve tried it. Great experience.
26. september 2026
Svar fra Virgin Balloon Flights
Hi Maggie,
Thank you for coming back for round two! We’re glad Sarah kept you laughing throughout the experience while pointing out the sights. Don’t worry about forgetting the ground crew’s names.... “brilliant” will do nicely, and we’ll make sure they read it 😄🎈
It sounds like you got to enjoy your second flight with a lovely group too. A special cheer for your 90-year-old fellow passenger! Thanks for recommending the experience. We really appreciate it!
The Virgin Balloon Flights Team
An excellent flight
Very well organised. Russell (the pilot) was first class and got us all involved in getting the balloon up at the start and packed away at the end. The flight was smooth and we felt very safe. Very good views too. Light winds meant we didn’t go very far. We had to be postponed several times due to the weather but were always told well in advance.
22. september 2026
Svar fra Virgin Balloon Flights
Hi Heather,
Thank you for sticking with us through the weather cancellations. We’re glad the updates gave you plenty of notice, and that you felt safe with Russell and enjoyed the views when your flight day finally arrived.
The light winds may have kept the journey short, but Russell still made sure you got the full balloon experience including a little teamwork at both ends! We hope the packing away didn’t count as your workout for the week 😄🎈
The Virgin Balloon Flights Team
Excellent team,informative throughout
Excellent team,informative throughout. Pilot was amazing and great service throughout. Also flight was amazing 👏 thank you team virgin.
26. september 2026
Svar fra Virgin Balloon Flights
Hi Leah,
Thank you! We’re so glad the team kept you informed and the pilot made your flight such a good one. We’ll pass on your praise although it may be difficult to bring the pilot back down to earth afterwards! 😄🎈
Thanks for flying with us!
The Virgin Balloon Flights Team
The staff and crew were excellent
The staff and crew were excellent. I LOVED the whole experience and take off and landing were great. Love to do this again though it has taken me since October 2022 to finally make it. You cannot trust the weather 😥. Thanks to the crew and the people who were on the trip. I am still up in the air. On a high 👍❤️😇. Regards Rita Davies
26. september 2026
Svar fra Virgin Balloon Flights
Hi Rita,
The weather really did make you wait for this one! We’re so glad you finally got your flight and loved it from take off all the way to landing.
We’ll pass your thanks on to the crew and we love that you’re still up in the air, even with both feet firmly back on the ground! 😄🎈
We’d love to welcome you back for another flight some day!
The Virgin Balloon Flights Team
A truly breath taking experience!
25. september 2026
Svar fra Virgin Balloon Flights
Hi Toni,
We do aim to take your breath away......and then bring you gently back down to earth! 😄🎈
Thank you for the lovely review. We’re so glad you enjoyed your flight with us!
The Virgin Balloon Flights Team
Absolutely fantastic experience
Absolutely fantastic experience. We flew from Bath. Perfect weather. Great team. Loved Nobby's humour. Looking down from 3000 feet in silence (apart from when the flame was on obvs) was quite magical. Can't recommend it enough.
26. september 2026
Svar fra Virgin Balloon Flights
H Kevin,
Thank you for the brilliant review!
Bath at 3,000 feet sounds absolutely magical, especially with the perfect weather and Nobby keeping everyone entertained. We’re glad you enjoyed the peaceful silence between his jokes and the burner’s occasional ROAR 😄🎈
We’ll pass your lovely words on to the team! Thanks for flying with us!
The Virgin Balloon Flights Team
AMAZING!!
AMAZING!!
We flew as the sun was rising and it was breathtaking.
The pilot, Pete Philpot, was fabulous. Super interaction during the flight and the ground crew were so friendly. It was great to be involved with the packing away of the balloon at the end.
Do not hesitate to book a balloon flight!
26. september 2026
Svar fra Virgin Balloon Flights
Hi Tracey,
A sunrise flight with Pete and a spot of balloon packing afterwards? That’s the full experience, complete with a surprise arm workout! 💪🎈
We’re so glad you loved the views and enjoyed meeting Pete and his crew. Thanks for the brilliant recommendation, we’ll be sure to pass your kind words on!
The Virgin Balloon Flights Team
Great take off spot in Bath Victoria…
Great take off spot in Bath Victoria Park and Mike was a superb pilot with seamless take off and landing.
24. september 2026
Svar fra Virgin Balloon Flights
Hi Mike,
Victoria Park is a rather lovely place to take off! We’re glad Mike gave you such a smooth flight and landing. He makes it look easy, but please don’t tell him we said that or we’ll never hear the end of it 😄🎈
Thanks for flying with us!
The Virgin Balloon Flights Team
Everything about this experience from…
Everything about this experience from start to finish
21. september 2026
Svar fra Virgin Balloon Flights
Hi,
Everything from start to finish? We’re thrilled! :)
Thanks for joining us and for making the team’s day with your review!
The Virgin Balloon Flights Team
First time experiencing this and what…
First time experiencing this and what an experience. The pilot Peter and his crew Luke and Steve were amazing. Great communication and showcasing skills.
Easy to book and constant updates and active phone lines for any problems and cancellations. Perfect weather and views.
Thank you very much Peter, Luke and Steve. Would definitely recommend.
26. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Balloon Flights
Hi Cara,
What a way to experience ballooning for the first time! We’re so glad Peter, Luke and Steve made it a brilliant one. We’ll pass on your thanks, though we may have to remind them that they can’t put “perfect weather” on their CV 😄🎈
It’s lovely to hear that you found booking was easy and the updates kept you in the loop. Thank you for recommending us! We really appreciate it!
The Virgin Balloon Flights Team
Lynne M in Virgin balloons customer…
Lynne M in Virgin balloons customer service was prompt,kind , courteous and provided a clear path forward to a solution to my problem. Thank you.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Balloon Flights
Hi,
Thank you for your lovely review! We’re glad Lynne was able to help and give you a clear way forward. We’ll pass this on to her, though four compliments in one review might make her head too big for the basket! 😄🎈
Thanks again!
The Virgin Balloon Flights Team
Svar fra Virgin Balloon Flights
Hi Jo,
The venue ✅
The pilots ✅
The experience ✅
That’s our favourite kind of checklist! Thanks for flying with us and sharing the love 🎈
The Virgin Balloon Flights Team
Svar fra Virgin Balloon Flights
Hi,
Great team, well organised and very smooth? We might print this out and put it on the office fridge 😄🎈
Thank you for flying with us and for taking the time to leave a review! We really appreciate it.
The Virgin Balloon Flights Team
Balloon evening flight
The pilot was informative and you felt at ease. The flight in the balloon was stunning with the views.
22. september 2026
Svar fra Virgin Balloon Flights
Hi John,
Thank you for the lovely review!
We’re glad your pilot helped you feel at ease so you could take in those stunning evening views. We’d love to take credit for the scenery, but the countryside did most of the work there 🌅
The Virgin Balloon Flights Team 🎈
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