WonderDays Anmeldelser 445

I phoned to get help with a gift i had purchased for my son I had ordered it for two people but the ticket just said one.
The lady who took my call was very polite and easy to talk to and in no time at all managed to rectify my query without any problems at all.
I would definitely recommend and i will have no problem in using this company again in the future.

Lizzie helped me so much, answered all my questions. Very nice person! Thank you

I chose express delivery, however the voucher arrived 4 days after placing the order. There was no estimated delivery date or tracking information provided, which made it unclear when it would arrive.
Additionally, the personalised message I submitted (and received confirmation for) was printed incorrectly – many letters were replaced with question marks, making the birthday message unreadable.
Overall, this was disappointing, especially as it was meant to be a gift.

Very good after sales service.
I received a voucher as gift. When it came to activating it, I had an error due to the email I provided not being recognised. I submitted a request via the contact form and had an email back within the hour informing me that they had fixed my problem and I was then able to continue and make a booking.

I wrote an email to see if I could get my voucher extended - I received excellent service from Nat who sorted it out for me without delay - I was impressed by the helpful cheerful response and immediacy of the reply. Many thanks

Lizzie M helped assist me with an issue I had with when I could use a gifted voucher based on my personal circumstances. She was quick to respond, understanding of my circumstances and made arrangements that were over and above what I was expecting. I would highly recommend using their services to friends and family on this customer service experience alone, with confidence that they want people to enjoy the experiences booked through them.

I purchased a murder mystery experience on the river and initially had some difficulty booking it after the purchase. However, I was genuinely impressed with the level of customer service I received.

Natallie was incredibly helpful and guided me through the entire booking process until everything was successfully confirmed. I really appreciated her patience and support throughout.

The customer service was fantastic—highly recommended!

Fantastic customer care, very quick to reply and fixed my problem very quickly

My son received a junior driving experience for his birthday, £40 voucher) booked the location for today, didn’t have the weekend experience so add £20 as he’s back to school on Monday) only had 3 miles but for an extra £29 you can do 6 miles, insurance waiver £39, two lap practice driven by instructor £10. Very excited 14 year old then drove 5 laps equating to about 2-3 miles if that…download photos and partial video..opted for one photo £19! A very exciting experience for my son but an absolute cash reward for the organisers. Very very expensive for what we got.

Lizzie was lovely Sorted out my issue and kept me informed on everything.

The course was well planned, good instructors and great support. Well worth giving it a go.

Lovely food, friendly staff. Unusual afternoon tea not the normal sandwiches and cake. Would definitely go again

Fantastic customer service from Lizzie.
I had some queries about an event I had booked and Lizzie came back straight away, kept good communication and queries all sorted.
I'll be using this company again as have confidence in the service as well as the offers.
Thank-you .xx

Friendly company very responsive I made a mistake but it was quickly corrected in a very friendly manner

When I had problems trying to book a visit to one of their Wonderdays, I contacted their customer services online. They got back to me quickly, and when I was still having no joy after I followed their advice, Lizzie very kindly said she would sort out the booking for me. I received confirmation of the booking very shortly after. I am very grateful for Lizzie's help as I'm not very good with computers, and had no idea where I was going wrong.

I booked a junior driving experience for my son for his birthday and he absolutely loved it! The whole experience was fantastic. Seeing him driving super cars was amazing and such a good idea to allow young people to drive supercars. My son wants to do it again. The whole day was very organised and can’t fault it at all. Was definitely worth the money and I will be booking again ☺️

Brilliant customer service. Lizzie M went above and beyond to help. Thank you so much!

Absolutely amazing experience!

Worth every penny. John was so welcoming, just had a very home farm feel, not too commercialised which I thought was great! Lots of time with the cows, even got to go into the field with them and give them a brush. Also got some other food to feed the other animals on the farm. Partner loved her birthday present. Very wholesome

Natalie emailed in response to an enquiry I made and the emails were prompt and lovely - friendly, helpful and answered the question fully. Brilliant customer service.

A brilliant day, the Highland Cows were lovely to see up close and feed them, & the other animals on the farm we're all lovely too, definitely worth visiting