Tassimo Anmeldelser 

After numerous attempts to contact them about not receiving a parcel which I'm now out of pocket for I'm absolutely disgusted by.there customer service I have been purchasing from them for years. Not good practice so paid out for nothing thanks

Always delivered to someone I don’t know not even near my flat. It happened 3 times now. I messaged them on Facebook and instagram 🙄 nothing

I used to love ordering Tassimo cafe lattee,thru Amazon the milk in the milk pods very creamy but now the milk, same as skimmed,horrible,l won't be buying cafe lattee again but l will buy the coffee pods.

Bought yesterday returning it today, lukewarm coffee, espresso about 2 tablespoon full, read the true reviews rubbish machine

Nice coffee but here is the catch! You need to descale it with Tassimo tablets and that expensive ! Like buying a printer and very often you need to buy ink! my son has it but soon as I realise I need to descale it I said no way not buying one !

Only works very randomly.Red lights no matter what you do even after following suggested instructions.Even when yellow it just doesn't work.Ready to throw it in the bin.

This is one of the worst companies I have ever dealt with. They have incapable IT team and I strongly believe their management are same. I had to deal with them for 2+ years and every time with my orders, I had faced problems. I try so many times to email their CEO about their IT systems and order systems but I was denied everytime to provide any contact. Pathetic service all over.

Ruined the flat white by adding sugar..why???. Surely if you want sugar in it you can add it yourself!

very disappointed i placed a order for more coffees to find i had to pay over £5 delivery then i waited in all day to receive a message around 7.30pm saying the package as been left in or your near porch area (which we do not have) after walking up and down our road looking for the package it was found under our neighbor's bay window 4 doors away. i got the package home opened it to find i had only received 4 of the 5 boxes i had ordered i have emailed tassimo for nearly a week now with not a single response
VERY POOR customer service to say the least

My daughter bought me a Tassimo machine for Christmas. Registered to redeem the £20 pod voucher as advertised on the box. Once registered I received two £10 vouchers that have to be redeemed separately with two different purchases of over £25. However delivery is £6 unless you spend over £40.
Was a bit miffed but decided to go ahead with the order. However once I entered the voucher code they put the delivery charge back on.
Will be returning the machine as I will not be spending any money with this company.

Machine makes coffee so does what it says.
Voucher as per photo expired A YEAR AGO!
Set up account to use vouchers but it doesn't work!! You can't reset password ... got an email saying sorry and new codes but still doesn't work ... useless company.

Missing one box of coffee pods. I tried to contact them but no response unfortunately.

after purchasing a box containing 5 packs oF eight drinks (latte) the quality was atrocious and some of the milk pods were empty/dry, i contacted tassimo who agreed to send vouchers out to replace the faulty ones, they should of sent 5 vouchers out, but only sent 4, not the end of the world. im used to purchasing the packs with eight drinks in each but sadly i could not find a store that sold them so i popped into my local tesco in gateshead as i had purchased from them before, they only had packs of 5 drinks so i took five of those to the checkout, planning on paying the extra as tassimo had only sent me £20 worth of vouchers, low and behold, the cashier stated that she could not get them to scan, please go to customer services, which i did, once there i was informed i could not use the vouchers against the packs as each voucher was £5 and the packs were £4.49 each i informed the lady that i would pay the rest on my debit card, to which she again said that was not possible.....after ten minutes of arguing i left the store very annoyed and confused. i went to work and attempted to purchase pods online only for the tassimo site not to recognise the serial numbers, im now stuck out of pocket again with £20 worth of vouchers that are no good and actually go out of date on december 21. absolutely ridiculous situation.

M MCKEE

Another Tassimo con. Enter XMASFLASH at checkout to get 30% off your order!
I ordered ten creamers for coffee, amount to pay £37.42. Added XMASFLASH in coupons, amount to pay £40.92 ? It costs £3.50 more with the "30% discount code". Really ???? Not the first time, happens quite regularly.
Some one at Tassimo needs to find out what clowns are making them look stupid.

I placed a large order and lots missing. I’ve emailed, filled in a form and tried to call several times, with no response! I will never buy from here again, and recommend you don’t too!!

I have had a few coffee makers but this is the worst. I bought a tassimo finesse. It only gives less than half a small cup of coffee. Its quite noisy and takes a time to get going. I wrote the the company twice but as yet no answers. The flavoured coffees are very very sweet.I will be going back to a Dolche gusto.

I ordered 2 machines with pods for Christmas presents in early November. I never received and can’t get the company to get back to me! All I want is my order or money back.

If you like their coffee - best thing to do is go to the supermarket and buy their pods when on offer. Do not buy directly from them. Your order will says its delivered when it isn't, and you will be lucky to get any form of meaningful update from the Amazon shipping link. Oh, and dont bother ringing to get an update either - you wont get through.

Avoid this company at all costs!! The coffee machine is really decent and have had no problems with that. However ordering the pods is a nightmare, especially when I have placed 1 recent order of £138 and the company has sent it incorrectly 3 times now! No doubt I probably have 3 other customers orders now as every time they tell me to keep the incorrect coffee pods. Customer service is at its worse fake number on the site then once found I get put on hold for over an hour. I will never use this company again, have binned the machine and will be using a different company that can deliver correctly!!

Second time having trouble with delivery. Actually got through to Tassimo “customer care”and tried to explain the problem. They HUNG UP on me! Terribly company, no customer service. The fact they haven’t responded to any of the comments on here says it all.