I had a Dolche Gusto machine which was amazing until it broke. I thought I'd try Tassimo. What a mistake. The coffee is bland and that's being kind. Just tastes like hot water. I like full bodied coff... Vis mer
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Pods dispense about a quarter of a small mug of drink so emailed customer service and they just got back to me with an ai generated response, use nespresso instead
Good machine, nice looking. Protective labels all removed easily except one marked "INFO SCAN HERE" which has left a permanent mark in the high gloss finish, tried to remove it, ended up taking more o... Vis mer
My order 2305848973 of 10/07 was delivered today. I received a call from courier saying he couldn't find the place despite having full address and postal code he couldn't find it and said he was at... Vis mer
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Opplysningene stammer fra ulike eksterne kilder
TASSIMO Machine offers only the best brands in its wide range of hot beverages. Discover the range of TASSIMO machines for coffee, tea and chocolate.
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poor customer service
Pods dispense about a quarter of a small mug of drink so emailed customer service and they just got back to me with an ai generated response, use nespresso instead
Useless…
I had a Dolche Gusto machine which was amazing until it broke. I thought I'd try Tassimo. What a mistake. The coffee is bland and that's being kind. Just tastes like hot water. I like full bodied coffee with a slight hint of caramel. I've tried most of the coffees in their range and they are awful. You also only get half a cup. If you try to override it and keep the water flowing you get dish water. I'm sick of it already and I've only had it 3 weeks. Spent a fortune on pods which taste awful. Dreadful machine and pods very disappointed
You get good value and delivers very…
You get good value and delivers very quickly
My order 2305848973 of 10/07 was…
My order 2305848973 of 10/07 was delivered today. I received a call from courier saying he couldn't find the place despite having full address and postal code he couldn't find it and said he was at Waitrose. I asked if he knew Travelodge Hotel in Saxon square and he said No, asked if he new where High Street and he said No. Being a disabled person i asked my wife to go across via tunnel to meet him at entrance of Waitrose. My wife had to carry parcel which was not easy.
All Amazon divisions from being the best become the worst and I believe due to untrained staff.
I have been purchasing from you for years and with other couriers without a problem.
I tried to send e mail but you no longer use e mails as well as others companies so only phone which is not right.
Have nothing to do with this company hustlers
Have nothing to do with this company. Ordered and paid promptly for a coffee machine and pods. Arrived damaged and contacted them immediately to inform them of damage. They refunded me only for machine and not the pods! I can only return what I received. Theives and hustlers nothing short! The agent I spoke to was supposed to have noted all the details but if nobody going to bother to read and just steal my money it sounds like the scam it is!!!
Poor delivery service and customer service
I ordered a coffee machine. It was delivered by Amazon shipping and against all my delivery preferences, it was left outside on my works car park, overnight on a Saturday evening. I could not get there to pick it up until Sunday morning when it was - not surprisingly - missing! It was left out in full view of passers by and in the rain to boot. I have emailed Tassimo numerous times and tried to ring, but could not get through. So now I do not have a coffee machine and am £50.00 out of pocket!
I couldn't find another machine that…
I couldn't find another machine that has so much choice of milky coffee! And it works well
Great variety for all my family
Great variety for all my family. I drink an americano everyday but recently discovered the hot chocolate and love that I can enjoy cadbury
Love my Tassimo machine
Love my Tassimo machine and the range of drinks that I can make with it.
Order was placed
Order was placed, slight delay but I received an email to let me know this was the case. Customer Service was helpful. Thank you
Why do they try to make coffee?
Why do they try to make coffee?
Re Bosch Tassimo.
Red light
Orange light
You don’t why light.
Maybe make coffee light?
Much light no coffee, then suddenly...
Coffee?
Very very disappointed in the fact that…
Very very disappointed in the fact that j feel Tassimo are scamming us by reducing the size of the pods for example i always used Americano decaf XL full cup no problem
I then bought some more pods from Tesco uk and was only getting half a cup it ended up me buying a new Tassimo machine as my old one was possibly faulty ? I’ve now just read that they’ve changed pods amount to 150ml and are calling that large it’s half a mug full ! I’ve now got to use 2 pods for a full mug ( crafty that’s what I call it ) so be aware it’s not your machines or barcode errors it’s clever marketing
Potentially Dangerous Decaf pods...
When are Tassimo going to address the problem of the 'exploding' Decaf pods. I have had my Bosch Tassimo for a number of years, maintaining it and cleaning it as required, using Columbian and Decaf pods. Within the last 6/9 months the Decaf pods have been nothing but trouble, retaining high pressure steam and water in the pod after a short dispense.As the pods are standard, it is reasonable that the problem lies with the contents causing a blockage within the pod itself. As the contents, grind size etc are within the control of Tassimo, an investigation is well overdue to address the problem before someone is seriously injured.. Maybe Trading Standards need to become in involved..
Happy customer
I've been using Tassimo for about 7 years so far and am generally very happy. The milky drinks with the strange sweet white liquid are frankly disgusting, but the black coffee is made with a lovely crema which when your own milk is added makes it feel like a proper coffee shop frothy coffee. The odd barcode that doesn't work (usually l'Or) is easily fixed by cutting a barcode off a used pod and putting that face down on the reader - bit of a pain, but it's better than wasting the disc. Delivery good now they use Amazon. They also send podback bags when ordering direct, though my last order had only one bag for 208 discs - the packer clearly wasn't a mathematical genius, I'll need 3. As for complaints about price - have you seen how much coffee prices (and everything else) have gone up? I'm averaging around 25p/cup of black coffee after bulk ordering discounts, from a bit under 20p a few years ago. That doesn't strike me as too bad. The milky drinks use 2 pods so are twice the price and taste disgusting, so they're rather worse value for money.
the coffee quality dropped
the coffee quality dropped
it's awful now and doesn't have taste and very watery
it wasn't like this before
so disappointed
please bring back the old quality
Years of Loyalty, But Disappointed by Service !!
I’ve been a loyal customer for over five years, regularly spending hundreds of pounds per order. In the past, I occasionally received damaged pods, and I had to take photos to get replacements. Recently, they’ve changed the packaging, sending the pods loose, which means more risk of damage, yet it feels like that’s not a priority. Most recently, I received a 30% discount code that didn’t work. Instead of a simple fix, I was asked to photograph everything for a mere 5% credit. After years of loyalty, this process felt like I wasn’t trusted. I enjoy the product, but the service should reflect the loyalty I’ve shown.
I have been a customer for many years
I have been a customer for many years.the service I have received has gone from hero to zero .after my subscription order for over £100 was confirmed I received an email increase the order it’s bellow minimum they emailed me order confirmed,next email credit confirmation.After 4 phone calls with lengthy conversations I thought problem solved,not so everything above repeated. I’ve had enough.good bye
I can't believe this a purchased latte…
I can't believe this a purchased latte pods and this time there was a difference of 3 missing milk it's just not paying anymore if I wanted espresso or capachino I would buy it now it's back to the shop to purchase another packet of latte and a separate packet of milk
One star is generous that's twice this month the packet has been incomplete
Very disappointing
I should have gone with dolce something coffee ☕️
I have been drinking your coffee for…16 years
I have been drinking your coffee for about 16 years and I like the most off it is the nabob cafe crema and it was delicious and all my friends and family were happy with it as of 2026 something has changed to it no longer taste good no more cream on to of it I have the old machine and the new machine same thing it does
I recently replaced my previous machine…
I recently replaced my previous machine with a brand-new My Way 2, and while it generally works well, I have experienced a few issues. The water filter occasionally dislodges from its socket and floats out of place. Additionally, there have been a couple of instances where the machine became unresponsive—none of the lights illuminated, and it failed to produce a drink until I switched it off and restarted it. Given that this is a new appliance, I would expect it to operate reliably, so I would appreciate some feedback.
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