nimbl Anmeldelser 

1 166
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The service at Nimbl has fallen off a cliff. I ordered a card for my youngest child about 3 weeks ago. It took over a week for the card to arrive but it could not be activated for some unknown reason.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This is such a great way to teach your children about money. Super easy app, notifications were helpful. Really great customer service would recommend on this basis alone! I set this up for my grand d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nimbl is a fantastic ap enabling my teenage daughters to have a "bank card" without getting overdrawn or running out of funds. I was able to put pocket money and any extras for chores etc on as well a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nimbl has been great. Been using it for years for my son - always worked well with lots of useful controls and features. Now he's 16, I've just switched him over to a standard bank account. Closing... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sparebank

Skrevet av virksomheten

Help your children learn money skills for life. The pocket money card and app for 6-18s

nimbl - Digital pocket money for kids!

Skrevet av virksomheten

All children should be money confident
nimbl is an award winning app and prepaid debit card, which gives parents the tools to help their children learn about money.
Apply in minutes
It’s quick and simple to join nimbl online and cards arrive within just a few days! Parents can set up pocket money, unique parental controls and help their children learn how to save and spend responsibly.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 166)

66 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Super fast customer service

Super fast customer service. Nimbl is a competitively priced kid's bank account and has great features to encourage children to save.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Good response from support

The issue I had with accessing my account online was resolved first time by the support agent.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Very efficient service

Nimbl answered my query really quickly and efficiently and refunded my money straight away. I was very pleasantly surprised.

5. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

The Nimble team works effortlessly to…

The Nimble team works effortlessly to resolve issues and consistently delivers outstanding services.

6. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your review, We pride ourselves on customer service excellence and are so pleased you experienced this first hand. I’ll let our team know that you appreciated their assistance, and they will be thrilled.

Vurdert til 3 av 5 stjerner

Can only be administered by one parent

Unfortunately I had to close my account before I even got to use it. It is built with the concept that a child only has one parent. I didn't want to get into a biology lesson with them so I just moved on. Founded in 2010 and hasn't realised it takes two to make their customer base. They said they were looking into it but again, its been so long, its likely they are just sitting on the laurels and enjoying the income.

4. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

We are sorry to hear of your recent experience. We value your feedback and have escalated this to the relevant departments. For us to help you please email us at your earliest convenience help@nimbl.com so that we can investigate further. We hope to restore your faith in our services very soon. Thank you

Vurdert til 5 av 5 stjerner

The card was used from the age of 10…

The card was used from the age of 10 years old. This helped my lad get used to budgeting and saving. It also gave him the confidence to shop on his own. He is now 14 and has his own bank account.

3. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Great service

We had a nimbl account for my 2 daughters and it worked great. They have now reached an age to get a real bank account and the process to close the nimbl accounts was so simple and without fuss. A pleasant surprise

30. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Wonderful - a pleasure to do business with Nimbl

Time has come to close the account. Feared it may be a protracted process. But no it was actually a very pleasant experience due to the service provided by Rebecca. No fuss, no unnecessary procedures just simple and quick. Wonderful

28. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your review, We pride ourselves on customer service excellence and are so pleased you experienced this first hand. I’ll let Rebecca know that you appreciated her assistance, and she will be thrilled.

Vurdert til 5 av 5 stjerner

Hassle free

Just closed my nimbl accounts after 8 years. Such an easy, reliable and generally all round brilliant product. Totally hassle free. I’ve only ever needed customer service help twice and both times it’s been efficient, friendly and effective. 100% recommended.

28. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 4 av 5 stjerner

Easy to use account which is perfect for kids

Easy to use account which is perfect as a first payment card for kids. Only current downside is you can’t put it on Apple Pay.

28. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We have taken your feedback and escalated this to the relevant department. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

So easy to use and a great way to pay…

So easy to use and a great way to pay pocket money to your children and for them to learn about the value of money!

28. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Exceptional customer service.

27. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Nimbl - great customer experience

I have used the Nimbl service seamlessly for years but I had to cancel due to a change in our situation. The Nimbl representative handled my request promptly and was able to shut down the account within minutes of me confirming that is what I needed. Great customer service. More companies should take note of this.

27. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Highly recommend Nimbl ,

Highly recommend Nimbl ,
Easy to use & great for younger children to be more independent with their money

Customer service second to none! Always speedy response & nothings ever an issue ..
Thankyou again

25. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your review, We pride ourselves on customer service excellence and are so pleased you experienced this first hand. I’ll let the team know that you appreciated her assistance, and they will be thrilled.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Emails answer quickly and my children can use their card and I can ensure they are safe.

23. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Excellent service from Nimble

Excellent service from Nimble, and the staff are always attentive, efficient and effective

22. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Great customer service

We found the company very responsive to emails. No complaints great product and great service.

22. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Excellent customer service, easy to use app

Excellent, responsive customer service and very easy to use app. A good choice for starter card accounts for children.

22. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Fantastic prompt and easy service

Fantastic prompt and easy service - thank you Team at Nimbl

19. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 1 av 5 stjerner

Will not allow us to transfer money out…

Will not allow us to transfer money out of the parent account so we can close the facility - we have waited for over 20 days for a response from them - very happy to take money but not give it back......

19. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til nimbl

Svar fra nimbl

We are sorry to hear of your recent experience. For us to help you please email us at your earliest convenience help@nimbl.com so that we can investigate further. We hope to restore your faith in our services very soon. Thank you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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