Only 2 negatives. 1. No facility to pay in cheques. 2. A fee is added for every transaction. This is an additional charge to the monthly premium for the account. In hindsight, i should have rea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Vis mer
Selskapet har svart
I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Vis mer
Selskapet har svart
I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Countingup
Skrevet av virksomheten
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Kontaktopplysninger
London, Storbritannia
- support@countingup.com
- countingup.com
4,3
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My card came earlier than expected and…
My card came earlier than expected and continuing using my new card was easy and straight forward.
10. juli 2026
Svar fra Countingup
Thanks for this lovely review! 🥰
We're thrilled to hear that your new card arrived earlier than expected, and getting your business up and running was straightforward. Delivering a smooth experience is what we strive for with every customer.
❤️ Team Countingup
Svar fra Countingup
Thanks for the feedback Adedeji! 🙌
We're so glad you've had a positive experience with us! Our team are always on hand to help if you need anything! 💬
❤️ Team Countingup
Svar fra Countingup
Thanks for the 5 ⭐️ review and the 👍.
We're delighted that your experience with Countingup has been positive. We look forward to continuing to support you and your business going forward.
❤️ Team Countingup
Anyone considering using counting up
Anyone considering using counting up, avoid. They charge you for every transaction, they dont advise you when payments or dd are going out. They let companies take money even if you've changed your card details. They allowed a large payment go out when there wasn't enough funds go in.
When exercising my right to appropriation which could have a detrimental affect on my business or personal life, they wont help.
Save yourselves the hassle guys and go to tide or a high street bank. They may be easy to sign upto but theres a reason.
FYI
All banks are self managed, you just choose not to show any dd when they are due and automatically decline them but then on the flip, allow payments go out on old card details.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Countingup
Thanks for taking the time to share your feelings and feedback with us Lee.
We want to provide some clarity around some of the points that you've raised. All of our charges are clearly outlined and agreed to upon account opening. As per the terms and conditions of your account, Countingup accounts are self-managed, meaning it's up to the account holder to monitor when day-to-day payments and direct debits are scheduled.
Countingup operates strictly in line with UK financial regulations. Our team have spoken with you privately regarding your personal circumstances and we've also explained our position on the right of appropriation. We understand you're unhappy with the situation.
Our team remain happy to support you in any way that we're able to do so.
❤️ Team Countingup
Svar fra Countingup
Thank you for the fab review! 🤩
We're pleased to have you with us! Welcome to Countingup, and keep an eye out in the app where our team will give you useful tips on where to get started!
❤️ Team Countingup
Was easy to set up an account and get…
Was easy to set up an account and get all i need from one bank
3. juli 2026
Svar fra Countingup
Thanks for the super review Pat! 🙌
We designed Countingup to be an all-in-one solution so we're thrilled that you've found all of the features useful and you had a smooth set-up.
❤️ Team Countingup
Debbie is the best Banking customer…
Debbie is the best Banking customer service I ever encountered. Very helpful and friendly
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Countingup
What an incredible compliment for Debbie - we couldn't agree more! We've passed over your lovely words to her, and it's brightened her day 🤩
We appreciate you taking the time out of your day to leave such a glowing review Thomas!
❤️ Team Countingup
Svar fra Countingup
Thanks so much An ☺️
We strive to provide the best possible service to all of our customers, your feedback means a lot to the whole team
❤️ Team Countingup
Svar fra Countingup
We're delighted to hear you've been receiving fantastic service Mohammed 🥰
We really appreciate you taking time out of your busy day to leave us a review!
❤️ Team Countingup
Svar fra Countingup
Thanks for the awesome review! We're glad to hear our product is hitting the mark 😎
❤️ Team Countingup
Svar fra Countingup
Wow - thanks so much! 🤩
Hearing that we've given you the best experience is the highest praise we could ask for! We're thrilled to have you with us and look forward to helping you with everything you need!
❤️ Team Countingup
Quick response to problems with…
Quick response to problems with successful offered solutions
19. juni 2026
Svar fra Countingup
Thank you so much for the review Festus 🥰!
We're thrilled to hear that our team was able to resolve everything quickly and effortlessly for you.
❤️ Team Countingup
Super help from speaking to a human.
19. juni 2026
Svar fra Countingup
There's nothing quite like speaking to a person when you need assistance. We're pleased that our team could give you the support that you needed ☺️. We've passed over this lovely feedback to the agent that you spoke with. They really appreciate it.
❤️ Team Countingup
Svar fra Countingup
Thanks for the amazing feedback!
We're thrilled to hear you've had a great experience with our customer service team, and we're glad to support you as your business continues to grow 💫
❤️ Team Countingup
Only 2 negatives
Only 2 negatives.
1. No facility to pay in cheques.
2. A fee is added for every transaction. This is an additional charge to the monthly premium for the account.
In hindsight, i should have read all the information received when opening the account.
10. juni 2026
Svar fra Countingup
Thank you for taking the time to leave an honest review Dylan! 🙂
We appreciate your transparency with things we could do better. We're always willing to take on board our customer feedback and see what we can do differently in the future. Rest assured, your feedback has been passed over to the relevant team so it can be considered in the future.
❤️ Team Countingup
This bank is great as is their App
This bank is great as is their App. I find the whole experience brilliant and ideal for my business.
10. juni 2026
Svar fra Countingup
Wow, what wonderful feedback 🤩
This is exactly why we do what we do, to help business owners like you and make the experience the best that we can 👌
We appreciate you taking the time to leave this review Andrew!
❤️ Team Countingup
Svar fra Countingup
Thanks so much for the review Friend of Ted!
We're always delighted to hear that someone has found the process of setting up an account with us as seamless as what you've described! ☺️
We're glad to have you with us!
❤️ Team Countingup
Svar fra Countingup
Keeping things simple but effective is what we do best 🙌
❤️ Team Countingup
Svar fra Countingup
Thanks for the 5-star review ⭐️
We put a lot of work into creating an app that is easy for business owners like yourself, so we're delighted to hear that you're having a great experience with us!
❤️ Team Countingup
Svar fra Countingup
This is exactly what we like to hear! We've really tried to make our app easy to use while still having all of the essential features needed to run your business.
Thanks for the review 😀️
❤️ Team Countingup
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.