My Property Box Anmeldelser 

Our My Property Box consultant Aidan was extremely friendly and helpful in finding us flats that met all the criteria we were looking for, even when we couldn’t attend viewings he sent virtual tours which were great for informing our decisions!

Robbie was very helpful in helping us with our application on goodlord for the property we are taking this year.

The maintainence team were really helpful when we had an out of hours electrical emergency , the electrician arrived within the hour and resolved the the problem to the satisfaction of our tenants.
A great experience I would recommend them

Excellent from the point of viewing till the completion.

Amaan was very helpful in showing us around multiple houses in Jesmond, where we found one in which we were happy to go further with

Aidan showed us round the properties and was great in answering any questions we had and ensured we had all the information we needed about each property. Managed to rent a property that suited our needs quickly and easily.

Very nice, clear and helpful

Really helpful and organised. Amaan’s been so efficient and patient answering all our questions and has made everything super easy. Would definitely recommend :)

The experience was very smooth and quick, didn’t have any issues which Amaan couldn’t sort out quickly 👍.

Have recently used MPB’s tenant-find services to rent a number of our student houses in Jesmond and surrounding areas for the next academic year. Amaan from the Acorn Road branch displayed his competence by not only successfully finding tenants for all the properties but managed to do so at a significantly increased rent compared with previous years. Would therefore definitely use MPB again, and would highly recommend their Acorn Road branch to other tenant-find landlords.

Personal touch, efficient service. Streamlined Process throughout and happy to cater for extra requests. Would use again!

Easy experience. Thank you Amaan.

Amaan found us a a great property that exceeded our expectations. He knew answers to a lot of our questions and was very helpful. He also swiftly sorted paperwork etc when we decided to go ahead with it.

Amaan was really friendly and so helpful, finding us an amazing 3 bed house at a really good price in the perfect location, so much better than we expected. He showed us a lot of different options and was really efficient in helping us sign for our chosen property and explaining what we needed to do

Our lettings negotiator, Amaan, has provided us with exceptional service and used his initiative to find and show us round other properties that fit our criteria but were not on our radar. This helped us out a lot as we decided to go with one of these properties which exceeded all expectations we had. Their service so far has been very efficient and swift- Amaan has been very honest, upfront and effective in communications where he has been easy to reach.

I have been dealing with Jasmine Henderson from my property box (formerly groves) since February 2021. She is always so quick with her replies and always goes above and beyond to make sure any needs we have with regards to our property or just general enquiries are dealt with. Cannot fault the service I’ve received whilst being under my property box, everyone I’ve dealt with has been lovely but especially Jasmine who is always happy to help.

A truly fantastic team. I use for ALL of my property finding across 30+ properties & wouldnt dream of going elsewhere.

My Property Box have been managing a few of our properties for several years now and as such, they have always been very good at updating us and communicating any issues that require attention. Likewise, more recently, the property required a full redecoration and deep clean which was managed and executed perfectly - great job specifically by Sarah Anderson at My Property Box who is always on the ball and very friendly and helpful in all our conversations.
Great work My Property Box, not only a great service, but also from a fee's perspective, good value too.

Very professional and helped me find a place quickly. Ryan hamlet was great. Definitely recommend

No inspection for over a year then an email for an inspection within 24 hours notice. When I pointed out that I needed this rearranged in order to be present because there are numerous issues to point out for repairs they sent someone within 24 hours anyway. I had a call to say they couldn’t get in and was accused of changing the locks! They couldn’t get in because they had lost the master key! I have contacted the landlord directly who explained that he has no response to his queries about the property. I would suggest anyone with problems with this letting agent contacts the landlord directly. Ultimately landlords and tenants will leave this agency due to their sheer incompetence