Keepmoat Anmeldelser 4 924

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer Care Technician Emanuel Neagu has helped to do the repair works for the nail pops, cracks on ceiling/wall/stairs and the paint/drywall compound detached issues. He is excellent in customer s... Vis mer

Vurdert til 5 av 5 stjerner

Keepmoat technician Andrejus helped us to fix some defects like wall cracks and tile edge cracks sealing and painting, door lock repair. He is very helpful and professional. We are very happy and appr... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We bought a house on Farington Mews estate, and were told at the time of purchasing that the trees outside of our house would remain, which was a predominant factor in us choosing to purchase the hous... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just been out to view the show homes at the Kilns development in Hornsea and were extremely well looked after by Joel he gave us all the information that we needed advising us on any offers and answe... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Husbygger
  2. Bygg- og anleggsfirma
  3. Boligutvikling

Skrevet av virksomheten

We are a leading home builder for first time buyers, providing high quality, affordable homes throughout the UK. With years of experience building quality new homes, we never forget there is only one home that's important, and that's yours.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We moved to our new Bungalow last…

We moved to our new Bungalow last November and are very happy with both the quality and excellent customer service we have received from Andy site manager and customer care team, minor issues dealt with quickly and professionally
O

19. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Drywall issues - excellent work and service

Customer Care Technician Emanuel Neagu has helped to do the repair works for the nail pops, cracks on ceiling/wall/stairs and the paint/drywall compound detached issues. He is excellent in customer service, being very skillful and careful in carrying out his repair works. He has done a really good job!

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

all round a great service with…

all round a great service with continued support , special thanks to Nicola for the help

16. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We are so glad you had a great experience with our service and support. We appreciate your feedback.
Best wishes
Keepmoat Online Customer Care

Vurdert til 1 av 5 stjerner

Estate an eyesore not finished off after over 3 years!

Estate not finished dangerous footpaths from constant digging up and not tarmaced, roads not surfaced , green areas overgrown grass not been cut for over a year, weeds everywhere, keepmoat not interested. Estate is an absolute mess. Pennine view, Huddersfield

16. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We appreciate you sharing your concerns. We apologise for any inconvenience caused by these delays, however following additional necessary work, we are pleased to say that work will commence shortly on the roads and footpaths. If you need anything else in the meantine, please reach out to our regional team.
Kind regards,
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Keepmoat technician Andrejus is professional

Keepmoat technician Andrejus helped us to fix some defects like wall cracks and tile edge cracks sealing and painting, door lock repair. He is very helpful and professional. We are very happy and appreciated with his hard work.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We are so pleased to hear about the excellent service you received. Thank you for your wonderful feedback.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Emmanuel Neagu was sent to help fixed…

Emmanuel Neagu was sent to help fixed the cracks in our home today, I was very pleased with the great job he did. Thank you Emmanuel for bringing back our home into a new shape😂👍Hope to get someone to come fix our bath 🛀 sooner.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We're so pleased to hear about the great service provided. Thank you for the 5-star review.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Nice houses and nice people

Just been out to view the show homes at the Kilns development in Hornsea and were extremely well looked after by Joel he gave us all the information that we needed advising us on any offers and answering all our questions.
The houses were of a really good standard too we were really impressed.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We're delighted to hear about your positive experience at our development. It's wonderful that our team provided all the information you needed and that you were impressed with the homes. Thank you for your kind feedback.
Best wishes
Keepmoat Online Customer Care

Vurdert til 1 av 5 stjerner

Poor Aftercare and Defects Resolution

I’d recommend thinking twice before buying a Keepmoat development. The sales team are great when they want you to buy, but the aftercare experience has been a completely different story.

I’ve had ongoing issues with leaks, poor sealing, plumbing and fittings, and getting things properly fixed has been exhausting. Some repairs felt rushed and certain problems kept coming back. Communication and accountability have also been really disappointing.

A lot of people on the development seem to have had snagging and defect issues, which says a lot about the overall build quality.

While this is just my experience, I wish I’d looked more closely at customer aftercare reviews before buying.

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We are really sorry to hear about the ongoing issues you've experienced with your home. We have requested more information via Trustpilot in order to send this review over to the relevant regional team to look into.
Kind regards,
Keepmoat Online Customer Care

Vurdert til 1 av 5 stjerner

We bought a house on Farington Mews…

We bought a house on Farington Mews estate, and were told at the time of purchasing that the trees outside of our house would remain, which was a predominant factor in us choosing to purchase the house. Now the trees have been cut down, without any prior warning or knowledge. Completely despicable behaviour. The front of our house has also been a building site since we moved in almost a year ago. Avoid at all costs

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We’re very sorry to read your feedback and understand how frustrating this situation has been. We’re aware our regional team has been in contact to provide you with an update on the ongoing essential works. Please be assured we remain committed to resolving matters and keeping you informed.
Kind regards,
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Emmanuel is a very reliable worker.He…

Emmanuel is a very reliable worker.He is trustworthy and does the job to a good finishing.We recommend him very much xx

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Amazing staff

The staffs are amazing, because their customers relation are very great.

30. april 2026
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Svar fra Keepmoat

We're glad to hear that you had a great experience. We appreciate your positive feedback.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Support

Jess(Dee Gardens) has been amazing supporting us and guiding us through our move in and supporting when things didn’t go to plan . All has been sorted and nothing has ever been too much bother for her , she is always responsive , positive and focused on finding the best solution .

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We appreciate your positive feedback. We're happy to hear that you felt supported during your move and that any issues were resolved efficiently.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Simon is an absolute credit to keep…

Simon is an absolute credit to keep moat work is always tip top and always goes the extra mile for us really nice guy

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Keepmoat

We're happy to hear that the work was carried out to a great standard and that they went the extra mile for you. We appreciate you taking the time to leave your positive feedback.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Had a wonderful experience from start…

Had a wonderful experience from start to finish with Keepmoat, Lynsey the area manager, Emma , sales, Ewan and Chris the site management at Archerview in Kilwinning have been fantastic, can’t fault anything and would happily recommend Keepmoat,
Massive thanks to everyone involved in the purchase and after sales of our new home.

30. april 2026
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Svar fra Keepmoat

We're happy to hear that you had a wonderful experience with Keepmoat! It's great to know that our team at Archerview in Kilwinning was fantastic. Thank you for recommending us and for your positive feedback on your new home purchase.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Our journey with keep moat homes was…

Our journey with keep moat homes was fantastic

30. april 2026
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Svar fra Keepmoat

We're glad you had a fantastic experience. Thank you for sharing your positive journey with us.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

I had a great experience buying my new…

I had a great experience buying my new home, Linda was who I dealt with throughout the process, very down to earth, approachable and helpful in anyway Possible and easy to deal with. Nothing was too much trouble as she made the whole process much smoother. Very happy with my new home

30. april 2026
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Svar fra Keepmoat

We're happy to hear that you had a great experience buying your new home. We appreciate your positive feedback and are so glad the process was smooth and easy for you.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Simply the best

I received the best service from keepmoat

30. april 2026
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Svar fra Keepmoat

We're happy to hear that you received such great service. Thank you for sharing your positive experience with us; we appreciate it.
Best wishes
Keepmoat Online Customer Care

Vurdert til 5 av 5 stjerner

Lovely sales staff

Lovely sales staff, extremely helpful and supportive

30. april 2026
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Svar fra Keepmoat

We appreciate your feedback! We are so happy our team provided helpful support.
Best wishes
Keepmoat Online Customer Care

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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