Anthem Management Limited Anmeldelser 

There should be an option to leave no stars.

This company are paid by the residents to maintain the garden areas. All they have ever done is cut the grass. The grass is covered so much in weeds, there are more weeds than grass. The flower beds are fully of grass and weeds with hardly any plants. If one of the small trees die, they don’t replace it. A few times they haven’t collected the mown grass and have left it. Some times they don’t turn up.

If you email them, they don’t reply back to you.

AVOID AVOID AVOID

This company have taken over the LIV group who are equally as bad. Terrible accountability - can’t get hold off people. Don’t send relevant information when transferring management company’s and have left us without a fire risk assessment in our block of apartments! If you are ever in need of a company to manage your leasehold I urge you to avoid these lot like the plague!

Disgusting company! Recently took over management of the close I live in, contracted the ground keeping out to a bunch of cowboys without obtaining quotes and or speaking to anybody and now the place looks horrible. So far three phone calls and five emails in and I’ve not got anywhere with them. I had obtained the name of the person dealing with my area but they no longer work for the company within the three days I had their contact details!

Worst thing is they tell you they can’t deal with anything over the phone as they want you to email in so they can ignore it.

Sad truth of the state of the country that profit machines like this have no accountability and are able to exist, having such a negative impact on peoples’ lives..

If I could give no stars I could. Anthem (used to be GEM Management) if you are looking for a management company for your properties avoid these like the plague.
No communication. Never even reply to an email.
Constant changing of management rep for my block.
Charges out of the blue, then refunds. I’d paid my service charge monthly for years and they asked for it in one go. I then set up a direct debit only to receive letters asking for the money!
They are shocking.
So shocking the cost me the flat I was purchasing. No having completed fire risk assessments and Asbestos surveys which should have been completed were not! So my purchase fell through - costing me £3000 in lost solicitors fees.
I will be taking my complaint to the ombudsman - they are terrible - avoid at all costs!

Worst company I've dealt with. EVER. They changed their name from Hazelvine (check their reviews here, too!) but it's the same bunch of shady, scammy, extortionate clowns with no morals at all.

They are still in business because changing management companies is a pain, and because they lock themselves in and throw out the key.

If you value your property, your estate and your mental health, stay away from these cowboys.

Shocking customer service and poor billing management. Anthem Management sent a bill midway through the month requesting payment of £480 by the end of the month, with no options for a payment plan or extra time. If you're going to do that Anthem Management, at least give people more than 14-days notice, otherwise you're causing financial hardship and undue stress. 14-days might be the so-called 'industry standard' but that doesn't make it right! Your 'customer service' agents also lack basic customer service skills.