I made a mistake on my daughters car insurance rushing to get her insurance so she could go out in her new car and had to change her d.o.b and I think her name was Lydia was absolutely brilliant. She... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My son is insured with A Choice. After him feeling a bit hard done to on his driving score because of late night driving, and being charged a further £50 admin fee to change the fact he was now going... Vis mer
Selskapet har svart
Spoke with Annette who guided me through the whole policy with humour and understanding. Give the lady a rise, she was an excellent ambassador for your organisation.
Selskapet har svart
Had to pay a cancellation fee when my son passed his test, as this Insurance company wouldn’t cover him due to his occupation within the construction industry. Even though they initially did knowing... Vis mer
Informasjon om virksomheten
Om A Choice Insurance
Skrevet av virksomheten
A Choice is a leading insurance broker that works with a panel of providers to help motorists get a great deal on their motor insurance.
We are part of the Premium Choice group, established in 1999 and specialise in providing cover for learners, young drivers, van drivers and those with motoring convictions.
As an insurance broker, we do most of the legwork, helping our customers find the right insurance at the right price.
A Choice has always maintained a niche approach to providing motor insurance. When motorists struggle to obtain insurance at a competitive premium from other providers, our knowledge and expertise could help find them a great deal.
Why choose A Choice for motor insurance
- Over 25 years of expertise in motor insurance.
- Over a million policies sold.
- Expert advice on suitable insurance protection.
- Authorised and regulated by the Financial Conduct Authority.
- A member of the British Insurance Brokers Association.
Kontaktopplysninger
Pendeford House, Pendeford Business Park, Overstrand, WV9 5AP, Wolverhampton, Storbritannia
- 0330 127 4500
- www.achoiceinsurance.co.uk
4,2
Bra
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was great
It was great , straight forward no hassle from start to finish , very pleased 😀
8. september 2026
Svar fra A Choice Insurance
Hi Janet,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Very useful customer service and very…
Very useful customer service and very cheap car insurance they are in the market
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi,
Thank you for your 5-star review. We appreciate the positive feedback.
Regards,
A-Choice
Easy to use.
7. september 2026
Svar fra A Choice Insurance
Hi,
Thank you for the 5-star review!!
Regards,
A-Choice
Kieran was excellent to deal with
Kieran was excellent to deal with. He spoke clearly and explained everything so well. Delighted to have such good customer service and care.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Annie,
We're so grateful you took the time to leave us a 5-star review. Thank you! We have passed your comments onto Kieran.
Regards,
A-Choice
Very kind and helpful
Very polite and helpful, thankyou.
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Sian,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Svar fra A Choice Insurance
Hi,
Thank you for your 5-star review. We appreciate the feedback.
Regards,
A-Choice
Svar fra A Choice Insurance
Hi,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
H for humour
Helen was an absolute superstar from start to finish, clear and simple in explanations, not pushy and best of all, humorous throughout
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We have passed your comments onto Helen.
Regards,
A-Choice
Still haven't received a refund I was…
Still haven't received a refund I was promised, its been over two weeks now.
I am owed nearly £200 and I am petty enough to kick up a fuss over it because from what I've seen in these reviews (of which there is a new one star every day nearly) its not a rare occurrence for people to not get their money back.
I have emailed them and will no doubt receive no response as I still have no response from the email I sent them before I even cancelled my policy except now there is money involved.
Absolute scam of a company, stay well away.
Edit:
Only after replying to my email did I get a refund, seemingly they were happy to just keep my money
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Alexander
Thanks for your review.
I want to reassure you that although we give a maximum refund timeframe of 30 days, we typically process refunds much sooner. If there is anything delaying a refund, we want to make sure we can manage our customers' expectations.
You haven't given any details to help me to locate your file, but if you would like me to see if your refund was delayed and why, I'll be happy to let you know.
You can contact me at feedback@premiumchoice.co.uk and I look forward to hearing from you.
Thank you
Kate
Excellent..
1. september 2026
Svar fra A Choice Insurance
Hi,
Thank you for the 5-star review!!
Regards,
A-Choice
Great call with Lorraine.
Great call with Lorraine.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Alex,
Thanks for taking the time to leave us a review. We appreciate it. We have passed your comments onto Lorraine.
Regards,
A-Choice
Decent but if you want to cancel the…
Decent but if you want to cancel the policy prepare to fork out a decent amount of money for it.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi
Thanks for sharing your review.
I would be happy to address your situation. Unfortunately, I'm not able to find your file as your review doesn’t provide any of your details.
Please contact me at feedback@premiumchoice.co.uk so that I can try to help you.
Thank you
Kate
Svar fra A Choice Insurance
Hi James,
Thanks for taking the time to leave us a review. We appreciate it.
Regards,
A-Choice
Dont bother with a choice insurance
Dont bother with a choice insurance
Insured my sons car with a choice when he was learning to drive, phoned them in August to say hes now passed his test and the gentleman said that he was unable to give me a quote and that the insurance policy i had would be cancelled.
A week later I receive an email stating that I need to pay £50 cancelling fee!!
I did NOT cancel the insurance so looks like this company is all about making money.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Laura
Thank you for your feedback.
Without your son's details, I cannot look into his file to see what has happened.
Most of our provisional policies allow customers to upgrade their policy when they pass their test. Where a customer has changed their details during the policy term, the insurer may not offer continued cover.
Some of our policies only cover drivers when they hold our provisional driving licence.
When you buy an insurance policy online, we make sure we let you know about any charges that apply, including those for cancelling a policy. You can see all details about our charges in our Terms of Business Agreement.
We ensure our charges are clear and visible for all customers. Our cancellation fee is in place to help us access necessary databases, communicate with the insurer, and provide you with documentation.
Please get in touch with me at feedback@premiumchoice.co.uk if you have any questions. I'd like to help you wherever possible.
Thank you
Kate
waiting time was very long which was…
waiting time was very long which was annoying but I gave 5 stars to the agent because she was very helpful. Thanks
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Choice Insurance
Hi Zaid,
Thank you for your 5-star review. We appreciate the feedback. We have apologise for the long wait time you experienced.
Regards,
A-Choice
Have had my car taken by the police…
Have had my car taken by the police because for some reason you have randomly chose a date without me been aware of the date and it doesn’t start for 2 week so I am now going to court for driving without insurance
28. august 2026
Svar fra A Choice Insurance
Hi Mr Dempster
Thank you for your feedback.
We cannot change the policy start date.
When you buy a policy online, you choose the date you want the policy to start. The policy start date is shown on your welcome letter and your Insurance Certificate.
Should you need any further assistance, please do not hesitate to reach out to me at feedback@premiumchoice.co.uk.
Thank you
Kate
Easy and quick quote
29. august 2026
Svar fra A Choice Insurance
Hi Sarah,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
Excellent service quick and easy to do…
Excellent service quick and easy to do and cheap
26. august 2026
Svar fra A Choice Insurance
Hi Anne,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Svar fra A Choice Insurance
Hi,
Thank you for the 5-star review!!
Regards,
A-Choice
Good experience on insurance
Good experience on insurance, however when I called to add further items your switchboard took ages- I hung up twice, then called back.
Your ‘Receptionist’ answered and said you would call back, 24 hours I’m still waiting. You must lose customers this way!
25. august 2026
Svar fra A Choice Insurance
Hi Neil
Thank you for taking the time to leave your review.
I can see from your daughter's file that we tried to call on 28 August and 1 September. Unfortunately, we didn't have your number on file to allow us to call you.
I have spoken with your daughter who has given us your telephone number.
Please let me know if you need any help either by calling using the telephone number I left in your voicemail message or at feedback@premiumchoice.co.uk.
Thank you
Kate
Dette er Trustpilot
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