I really enjoy your website's auctions; there's always a wide variety of items. However, I find the shipping costs quite high because I have to ship everything back to Hong Kong each time. When I buy... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased a rare bottle for a friend’s birthday. The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I j... Vis mer
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A good service, except: - not transparent on the post hammer additional costs for EU lots (these are more than double UK lot extras. They couldn't even explain one line item added by their cour... Vis mer
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Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth. I did find that the website auction bidding was sometimes out of sync with... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Kontaktopplysninger
PH1 3FN, Perth, Storbritannia
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,3
Enestående
363 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First Class Experience
It was so easy to use Whisky Auctioneer! It was my first time using a auction site and the team were extremely helpful and answered all my questions quickly and politely. The collection service was easy and I was informed step by step of what was happening. It really was a first class experience!!
1. juni 2026
Svar fra Whisky Auctioneer
Hi Sarah,
Thank you so much for sharing your experience and leaving such a great review!!
Megan L
Really easy, achieved a great price
Really easy, achieved a great price and excellent consultation from start to finish on the right way to price my item. Packaging was simple to ship to them and the courier options straightforward. Highly recommended.
26. mai 2026
Svar fra Whisky Auctioneer
Hi Paul,
Thank you so much for such a lovely review. We always aim to be as transparent as possible about our procedures and processes from the first interaction with our clients. We are thrilled to hear about your experience! We hope to see you at another auction.
Megan L
Whisky Auctioneer A Great Lot All Round
A great site and easy to navigate. It's not hard to narrow down the types of items you are interested in bidding for. Once the auction is over and you have paid for your goods, delivery is fast. Also if you need to communicate with them, you get a reply very quickly.
11. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so kindly for your review. We are over the moon to hear about your experience and really appreciate the time its taken out of your day. We will ensure this feedback goes straight back to our hardworking team here at Whisky Auctioneer.
Megan L
Great auctions and service
11. juni 2026
Svar fra Whisky Auctioneer
Hi Maurice,
Thank you so much for leaving such a lovely review. We will ensure this is passed back to our hardworking team.
Megan L
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for such positive feedback, we are thrilled to hear about your experience.
Megan L
First class customer service and good…
First class customer service and good pricing advice.
11. juni 2026
Svar fra Whisky Auctioneer
Hi Ian,
Wow thank you so much for your lovely comments!! We will ensure this is passed back to the team.
Megan L
Great collection service
Great collection service
Concise knowledge of my bottle for sale
Better than expected result from the auction.
16. juni 2026
Svar fra Whisky Auctioneer
Hi Douglas,
Thank you so much for your review, we are thrilled to hear about your positive experience!! We hope to see you at the next auction.
Thanks, Megan L
Svar fra Whisky Auctioneer
Hi Mark,
Thank you for your review, we really appreciate the feedback on our delivery process.
Megan L
Good delivery and great coms.
11. juni 2026
Svar fra Whisky Auctioneer
Hi Gareth,
Thank you so much for your review, we are so grateful for such positive comments.
Megan L
Knowledgeable, secure and professional …
I have been using Whiskey Auctioneer for quite some time now using them to build my portfolio collection. They have been professional, secure and knowledgeable in their field. I would thoroughly recommend them to anyone to use for these types of auctions.
11. juni 2026
Svar fra Whisky Auctioneer
Hi Ken,
Thank you so much for sharing your experience and leaving such a positive review. I will ensure this is relayed back to our teams and we hope to see you at the next auction.
Thanks,
Megan L
Reliable and trustworthy.
Its quick, reliable, trustworthy and easy. It is a little expensive though as you have to add on 12.5 % buyers fee and delivery and insurance if you want it which adds up to 20% of the hammer price. Buyers need to factor that in.
11. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you for your feedback. We're delighted that you found the service easy and reliable. We appreciate your comments regarding fees. We always aim to be as transparent as possible by clearly highlighting all fees and charges upfront so buyers can make informed decisions.
Thank you for choosing us.
Megan L
Svar fra Whisky Auctioneer
Hi Derek,
Thank you so much for your feedback. We hope to see you in another auction!
Megan L
First time buyer
First time buyer, hopefully not the last easy website to use also really good that you receive updates about bids
10. juni 2026
Svar fra Whisky Auctioneer
Hi Peter,
Thank you so much for taking time to leave your review. We are thrilled to hear about your positive experience and will ensure to pass this back to our teams internally. We hope to work with you again in another auction!
Thanks, Megan L
Svar fra Whisky Auctioneer
Hi there,
Thank you for leaving your review - we aim to respond quickly and help our customers as much as we can when they need us. We appreciate your support.
Thanks, Megan L
Expensive shipping cost.
12. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you for your feedback. We understand your concern about shipping costs and are always working to offer the best possible rates while maintaining reliable service. We appreciate your feedback and will relay this back to our relevant internal teams.
Thanks, Megan L
Great service
11. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for your review - we so appreciate you taking time to share your experience.
Thanks, Megan L
Great whisky auction site
Great auction site - loads of whiskies compared to other sites, easy to bid and fast delivery. First class.
11. juni 2026
Svar fra Whisky Auctioneer
Hi Adam,
Thank you so much for your lovely feedback. We are so glad to hear your thoughts and will ensure this is passed back to our teams.
Thanks, Megan L
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for such a lovely review. We pride ourselves on our teamwork here at Whisky Auctioneer and its so great to hear that has been demonstrated in your experience.
Thank you, Megan L
No hassle and everything handled
Everything was made simple by the team and from start to finish the whole process was managed so efficiently. Cannot recommend enough.
26. mai 2026
Svar fra Whisky Auctioneer
Hi Dan,
Thank you so much for sharing your experience with us, we are so pleased to hear this.
Megan L
Absolute crap
26. mai 2026
Svar fra Whisky Auctioneer
Hi Daniele,
Thanks for taking the time to leave a review, we’re sorry to hear you feel this way about your experience.
We’re pleased to see that this has now been resolved, but we can see there were points where we didn’t communicate as well as we should have. That’s not the experience we aim to give and we understand why that would have been frustrating.
We’d really appreciate the chance to look into this further and make things right if we can. If you’re happy to, please contact us at info@whiskyauctioneer.com and a member of the team will pick this up with you directly.
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