I really enjoy your website's auctions; there's always a wide variety of items. However, I find the shipping costs quite high because I have to ship everything back to Hong Kong each time. When I buy... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased a rare bottle for a friend’s birthday. The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I j... Vis mer
Selskapet har svart
A good service, except: - not transparent on the post hammer additional costs for EU lots (these are more than double UK lot extras. They couldn't even explain one line item added by their cour... Vis mer
Selskapet har svart
Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth. I did find that the website auction bidding was sometimes out of sync with... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Kontaktopplysninger
PH1 3FN, Perth, Storbritannia
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,3
Enestående
363 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Whisky Auctioneer
Hi Martin,
We are so thrilled to hear about your experience. Hopefully see you at another auction soon!
Megan L
Great Auction, Not So Great Closing Format
Your auctions consistently have the best assortment of Japanese whisky and really interesting bottles. Unfortunately, the way the auction is set up is frustrating. Rather than have lots close at a set time, with last minute bids extending individual lots. The entire auction stays open for 5-6 hours after it’s supposed closing time. It pushes all the bidders to wait until the last minute but with no real understanding of when it will end. I’ve had lots triple in cost during this added time. It would be much more enjoyable if everyone bid lots up during the normal auction time limit, with extra time reserved only for those lots with multiple bidders still contesting it.
7. juli 2026
Svar fra Whisky Auctioneer
Hi Josh,
Thank you for your review, we really appreciate taking the time to leave your feedback. Our auction format is designed to give all bidders a fair opportunity, we really value hearing your perspective and will feed it back to our senior management teams. Thanks again for your support.
Megan L
Highly recommended
Large selection, very well organised, great to do business with them. Highly recommended.
7. juli 2026
Svar fra Whisky Auctioneer
Hi Jon,
Thank you so much for your review, we are over the moon to hear about your experience working with us.
Megan L
Was a great service provided,bottles…
Was a great service provided,bottles were collected free of charge,was provided with a accurate estimate of the value of my bottles,received payment 14 days after auction ended
23. juni 2026
Svar fra Whisky Auctioneer
Hi John,
Thank you so kindly for your review. We are thrilled to hear about your experience!
Megan L
Delivery service & service
23. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so kindly for leaving such a lovely review. We really appreciate the feedback.
Megan L
Great support and simple process
30. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for your feedback, we are thrilled to hear about your experience.
Megan L
Clear support and advice.
23. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for your review, we hope to see you at another auction!
Megan L
Overall pleased
Overall pleased
Had a few issues with my returns , After speaking with the right person this was quickly resolved
I would most definitely use this service again
Very knowledgeable people and they do all the hard work for you
Thanks for all your efforts
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Whisky Auctioneer
Hi Pete,
Thank you so much for your review. We are always keen to hear about our client's experiences and so glad to hear you were happy with our service.
Megan L
Canadian Girlie Here
Purchased a rare bottle for a friend’s birthday.
The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I just wasn’t willing to spend that.
For a small fee, I easily put the bottle into their provided storage, then back into the next auction. The staff worked with me to facilitate the process and it went very smoothly even with the time difference for communications.
Don’t be like me and do your research before you bid!! The shipping and duties can add up quickly!!
Highly recommend to others who are on that side of the world or who don’t mind paying.
Cheers!!
22. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Wow, thank you so much for taking the time to leave this review. We are always thrilled to hear about our client's experience and we are so happy to hear about this one.
Megan L
Svar fra Whisky Auctioneer
Hi Willi,
Thank you for taking the time to leave such a great review. We so appreciate it!
Megan L
Safe to use
Safe to use. Excellent service exactly what selling and buying whisky should be about
23. juni 2026
Svar fra Whisky Auctioneer
Hi Dorthe,
Thank you so much for leaving such great feedback, were thrilled to hear about your experience.
Megan L
Good service!
23. juni 2026
Svar fra Whisky Auctioneer
Hi Stefan,
Thank you so much for your review, we so appreciate it.
Megan L
Customer care efficient
After a intial issue. They contacted me and solved.
Very satisfied actually because they understand my previous complain.
23. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you for your feedback, we appreciate you sharing your experience with us. Our client service team have tried to reach you to regarding the above to provide further information and clarity. We would so appreciate at your earliest convenience to get in touch to discuss further.
Thanks, Megan L
Outstanding Service
Although I was sad to have to sell my collection, I am very happy with how the auctions went and really pleased with the great service.
26. mai 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for your review, we are so glad to hear about your experience!!
Megan L
No other whisky auction platform comes…
No other whisky auction platform comes close to the expert advice, friendly customer service and prompt speedy payment that the superb WA team offers sellers. They are world class!
23. juni 2026
Svar fra Whisky Auctioneer
Hi Stephen,
Wow! We are so grateful for this review and such positive feedback. Thank you for taking time to leave such positive comments, we hope to see you at the next auction!
Megan L
Prompt responses to my emails
Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth.
I did find that the website auction bidding was sometimes out of sync with my online account but it was all resolved overnight. Prompt payment of successful auction. My go to auction site.
23. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you for your review and positive comments. We so appreciate your feedback and ensure we will pass these comments on to the relevant teams who always look to improve our clients experience.
Thanks, Megan L
Efficient Perth Branch
From helpful meeting with George at the Perth Branch through to the speedy payment all went well. I did though find navigating your website cumbersome. Other than that - all well.
1. mai 2026
Svar fra Whisky Auctioneer
Hi Malcolm,
Thank you for your review, we so appreciate you taking the time to leave it. We always welcome feedback around our site to continuously improve and develop our clients experience.
Thanks, Megan L
Excellent.
23. juni 2026
Svar fra Whisky Auctioneer
Hi John,
Thank you for your review!! We so appreciate your feedback.
Megan L
Evaluation a lot higher respect to the…
Evaluation a lot higher respect to the actual sell
23. juni 2026
Svar fra Whisky Auctioneer
Hi there,
Thank you for your review. We appreciate your feedback and always welcome insights that help us improve our processes.
Megan L
Svar fra Whisky Auctioneer
Hi there,
Thank you so much for sharing such a positive review. We will ensure these comments are fed back to our team!!
Megan L
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