I have no words to describe snappi, i can not believe that this bank is indeed greek. With no subscriptions i have up to 2,5% intrest on my savings account whilst my money are open to withdraw at any... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Έγινε 6/9 εγγραφή με refer code. Σήμερα 13/4 επικοινώνησα μαζι τους μέσω chat για το bonus εγγραφής. Λόγω λάθους της εφαρμογής τους δεν ειχε περάσει ως referal αλλά ως ανεξάρτητη εγγραφή. Δεν υπήρχε... Vis mer
Selskapet har svart
Really impressed with Snappi. The app is simple, modern and easy to use, with a smooth overall banking experience. Great to see a fresh approach to digital banking in Greece. Highly recommended!
Selskapet har svart
μου αρέσει που ειναι όλοι η snappi agend αλλα απο την ημέρα που την άνοιξα άργησαν να μου φέρουν την φυσική καρτα και τώρα που άλλαξα αριθμό τηλεφώνου δεν μου δουλεύει πια ούτε το iris ούτε να χρησιμο... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Snappi is Greece’s first neobank licensed by the European Central Bank, built to redefine what everyday banking can feel like in Europe. Publicly launched in September 2025, Snappi combines the trust and security of a regulated bank with the simplicity, speed, and human-centered approach of the world’s leading fintechs. Designed as a fully digital primary bank, Snappi offers a seamless banking experience with Greek IBAN accounts, instant onboarding, zero fees on foreign currency transactions, 24/7 live customer support in Greek and English, and products tailored to real everyday financial needs. But Snappi’s ambition goes beyond digital convenience. The company is building a new generation financial ecosystem focused on financial wellbeing, accessibility, and intelligent banking experiences. Through the Snappi Fintech & AI Lab, Snappi collaborates with academia, behavioural scientists, and technology experts to explore next-generation credit assessment, AI-driven financial guidance, and more inclusive banking models. Headquartered in Greece with a growing international team, Snappi also launched the Snappi Hub in the heart of Athens — a community and thought leadership space connecting fintech, entrepreneurship, culture, and financial empowerment. In less than a year after launch, Snappi surpassed 100,000 onboarded customers while maintaining exceptional product velocity and community engagement. Snappi believes the future of banking will not be defined only by technology, but by trust, empathy, intelligence, and the ability to create more meaningful financial lives for people.
Kontaktopplysninger
3,7
Middels
158 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ΔΕΝ ΔΙΝΟΥΜ ΠΟΤΕ ΤΑ ΛΕΦΤΑ ΤΗΣ ΕΓΓΡΑΦΗΣ…
ΔΕΝ ΔΙΝΟΥΜ ΠΟΤΕ ΤΑ ΛΕΦΤΑ ΤΗΣ ΕΓΓΡΑΦΗΣ ΜΗΝ ΑΣΧΟΛΗΘΕΙΤΕ ΚΑΝ
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Καλησπέρα σας, λυπούμαστε που η εμπειρία σας δεν ήταν θετική. Παρακαλούμε επικοινωνήστε με το τμήμα εξυπηρέτησης πελατών στο 2104838000 και θα χαρούμε να το συζητήσουμε ώστε να βρεθεί λύση άμεσα.
Αποτυχημένη αρχή …
Μετά από περισσότερο από 1 μήνα από την ταυτοποίηση, ακόμη αυτή μου ζητείται να την κάνω επιτακτικά. Συνεπώς αυτή η τράπεζα μου είναι άχρηστη και δε μου εμπνέει εμπιστοσύνη. Όσοι κι αν ασχολήθηκαν με αυτό το πρόβλημα δεν μπόρεσαν να το λύσουν. Και συχνά η εφαρμογή αποσυνδέεται και μπλοκάρει, χρειάζεται να τα ξανακάνω όλα από την αρχή. Έχω τη Ρέβολουτ, τί την ήθελα τη Snappi?
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Σας ευχαριστούμε για το σχόλιό σας. Έχουμε ήδη ενημερώσει την ομάδα μας και θα επικοινωνήσουμε μαζί σας για να επιλύσουμε το πρόβλημα
μερικά προβλήματα
δεν στέλνει σε λογαριασμός με swift bic μονο σε IBAN ,δεν κάνει κλείσιμο λογαριασμού , δεν έχει αμφισβήτηση συναλλαγών ,και δεν κάνει κατάθεση από ΑΤΜ μέσω διας σαν ελληνική τράπεζα. δεν μου απαντάνε στο chat android app όλο με συνδέουν με εκπρόσωπο σας στέλνω email τίποτα , στο τέλος θα κάνω κατγκελεία στον συνήγορο του καταναλωτή.
Update Με το που έγραψα μου ζήτησε παραπάνω στοιχεία μέχρι και το ΑΦΜ έδωσα να δω αν θα προχειρίσουν σε κλείσιμο λογαριασμού μου.
Μετά από επικοινωνία ο λογαριασμός έκλεισε
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Λυπούμαστε πολύ για την εμπειρία που είχατε και σας ευχαριστούμε που μας ενημερώσατε. Η ομάδα μας θα επικοινωνήσει άμεσα μαζί σας για να εξετάσουμε το ζήτημα και να βρούμε την καλύτερη δυνατή λύση.
Complete waste of time
Complete waste of time! Endless proceedure, having to start from scratch each time something goes wrong or freezes. Adverises in a few minutes, I spent numerous hours, to no avail! Plus constantly asking for further sensitive personal information! Keep away!!!
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Hello and thank you for taking the time to share your experience.
We’re sorry the onboarding process felt long and that you had to restart multiple times. We understand how frustrating that can be.
We’d be happy to take a closer look and help you finish the process smoothly. Our Customer Support team is available 24/7 at +30 2104838000.
Thank you for your feedback — it helps us improve.
Παραπανω απο 2 χρονια αναμονη με πολλα…
Παραπανω απο 2 χρονια αναμονη με πολλα λογια στο παρασκηνιο για το τι λειτουργιες θα εχει μεσα το προγραμμα, το app μολις κυκλοφορησε πριν κανα 2 μηνες 07-10-2025. Και ειναι εντελως αχρηστο, καμια ιδεα απο εξωτερικο οπως ειναι το zilch η το clearpay.
Λογικα εσεις που το φτιαξατε εχετε πολυ εμπειρια απο σχεδιασμο και λειτουργιες. 0 αστερια.
Απλα πεταξατε μεσα ενα iban και ενα iris και ενταξει ειμαστε. Αχρηστοι
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Γεια σου και σε ευχαριστούμε που μοιράστηκες την εμπειρία σου.
Λυπούμαστε που η εφαρμογή δεν ανταποκρίθηκε στις προσδοκίες σου μετά από τόσο μεγάλο διάστημα αναμονής.
Only for people in Greece
Only for Greek citizens leaving in Greece. That's not neobanking. Hope, soon to be available in UK.
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Hi Dimitrios
Τhanks for taking the time to share this.
You’re right that, at this early stage, Snappi is available only to people who live in Greece and can complete KYC with Greek documents. We launched publicly just two weeks ago and are rolling out responsibly to meet regulatory requirements and deliver a great experience from day one.
International expansion is part of our roadmap, and opening beyond Greece is a priority we’re actively preparing for. (Our cards are designed to work globally wherever Mastercard is accepted once you’re a customer.)
We appreciate your interest and feedback. Please keep an eye on our website and channels for updates as we add new markets.
The Snappi Team
Great Neobank
Great Neobank! Finally something great is happening!
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Titos,
Thank you so much for sharing your enthusiasm with us.
We’re very happy to hear that Snappi feels like something great is happening in Greek banking. This is exactly what we hope to build: a modern, human, and trustworthy banking experience that makes everyday financial life smoother.
We’re grateful to have you with us from the beginning.
Best wishes,
The Snappi Team
Zero Fees, simple banking from an app!
Highly recommended!! Finally all my banking needs handled from my phone and with zero fees! No queues in branches, no branches! Super friendly and easy to use. If you need help there's always a human to speak to should you want to!
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Λια,
Thank you so much for your kind words and high recommendation. We truly appreciate it.
We’re very happy to hear that Snappi makes everyday banking feel simple, friendly, and easy to manage from your phone — with zero fees, no queues, and human support whenever you need it.
This is just the beginning. There is much more to come as we continue building a more transparent, trustworthy, and human banking experience.
Best wishes,
The Snappi Team
Game changer!
The app is simple, payments are free and instant. Never had an issue with access. Support is outstanding—fast, helpful, proactive. From sign-up to daily banking, everything just works. The smoothest Greek banking experience I’ve had!
6. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Vivek,
Thank you so much for your wonderful feedback.
We’re delighted to hear that everything — from signup and daily payments to account access and customer support — has felt simple, fast, and reliable.
Calling Snappi the smoothest Greek banking experience you’ve had means a great deal to us. We’re very happy to have you with us from the beginning.
Best wishes,
The Snappi Team
Great experience, fast onboarding, good customer experience
the onboarding was so easy and fast! when i faced a transaction issue, i was able to contact the call center right away, and the representative was so nice and helpful and provided my with steps and guidance instantly. no issues paying with the card at all, I even use the IRIS feature and it's been great
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Konstantina,
Thank you so much for your kind words.
Your trust means a great deal to us, especially at the beginning of our journey.
We’re very grateful that you chose to share your experience with the Trustpilot community.
Best wishes,
The Snappi Team
Super fast onboarding.easy to…
Super fast onboarding.easy to use,reliable app. Customer service is 24/7 and with real people!so everything is solved so easily.
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Katerina,
Thank you so much for your kind words.
Your trust at the very beginning of our journey means a lot to us.
Offering 24/7 support from real people has been a deliberate choice from day one, so your appreciation makes us especially happy.
Best wishes,
The Snappi Team
Love the customer experience and…
Love the customer experience and service! Straightforward and easy application.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Rania,
We love your enthusiasm and we’re so grateful that you shared it with the Trustpilot community. ❤️
Best wishes,
The Snappi Team
Simple and to the point UX.
Simple and to the point UX.
Zero fees.
Waiting to see how BNPL will work - so far, so good.
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Thomas,
Thank you for your trust and for sharing your first impressions.
We’re very happy to have you with us from the beginning, and we hope Snappi Pay Later will make your experience even better.
Best wishes,
The Snappi Team
Fresh, free & fast
It's fresh, it's free, it's fast and Customer Service very polite and helpful. No complaints!
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Snappi Bank
Dear Marina,
Thank you so much for your trust and lovely feedback.
We’ll do our very best to keep it that way. ❤️
Best wishes,
The Snappi Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.