SIXT Ireland Anmeldelser 

Awful experience, our flight had been delayed so we were a little flustered when dealing with the agent at the Sixt desk. Our rental had been arranged through a broker with the level of insurance that suited us.
However with obvious misrepresentation the agent added a premium package and stated don't worry it will 'drop off' when the final invoice is generated.
Despite notifying them initially within 12 hours and numerous times since that we were uncomfortable with this addition to our cover .
The additional cover was on the final invoice, I have tried dealing with Sixt customer service on many occasions and have advised them of misrepresentation, I have received no response. The matter is now with our Credit Card provider. All in all a very disappointing engagement with a company that have acted better.

We rent a car for four days but in the third day we had an accident. We had take a "full insurance" and the accident was reported and handled in accordance with Sixt's procedures. The vehicle was no longer drivable and was taken into the care of Sixt and its service providers. No replacement vehicle was proposed by SIXT.
Although the rental period initially agreed was four days, Sixt subsequently charged us for nine days. Their justification is that the rental agreement remained open until the damaged vehicle was physically returned to their parking area several days later.
We made a reclamation arguing that we had no control over the recovery, transportation or processing of the vehicle, the delay resulted solely from Sixt's internal procedures and Sixt's terms and conditions do not appear to provide a clear contractual basis for charging additional rental days in such circumstances.
No answer from SIXT, we are requesting the assistance of the European Consumer Centre.

Very nice and kind staff and easy procedure. Very good service

Friendly, efficient service. Thank you, Anastasia, and to the staff member who gave me the car key and directed me to the car. You were all so friendly and helpful, and your service was much appreciated.
Peter

The car I had was really fantastic. I was lucky to get an upgrade to an Audi A3 which was a nice surprise.
Everything went smoothly from picking up the car to giving it back.
Brilliant service.

so easy to book , great staff at pick up, van was spotless and perfect for what i needed, and drop off 24 \ 7 was great

I rented a car for 4 days from Sixt Dun Laoghaire. It was my first time ever using Sixt and I can honestly say I will definitely be back to use them again. The booking process was very easy and when I arrived on the nominated day to collect the car I was greeted by a very pleasant and courteous staff member called Stephen who was very helpful and had my booking reservation at hand, keys ready and car waiting outside. He gave me all the information I needed and it was a very easy and quick process. The car was first class and after the 4 days I handed back the car after filling the tank with petrol which took very little and the keys without any hassle at all. I would have no hesitation in recommending Sixt to rent a car to anyone and it worked out very reasonable for the 4 days. Well worth the money!

Great service. Very pleasant and informative staff.

Our counter person was very efficient and helpful. The car we rented was fantastic. Had to park and lock at the car park and drop off the keys. Overall a very good experience.

Excellent car and rental agent experience. Flawless handling of incident management.

Very helpful and friendly personnel

Picked up our rental in Dublin and the whole process was smoother than a perfectly poured pint of Guinness. The team were friendly, helpful, and had us on the road in no time. The car was spot on and didn’t miss a beat while we explored Ireland. From one happy Aussie family, cheers for helping make the trip easy. Sláinte! 🇦🇺🍀🚗

TRES TRES MAUVAISE expérience avec SIXT à Dublin en mai 2026. A fuir.
SIXT a effectué un prélèvement de 2 000 € sur mon compte bancaire pour deux dommages déjà présents sur le véhicule au début de la location. J'ai fourni toutes les explications et les photos. Aucune réaction.

Helpful professional attendant who dealt with our checkin promptly

Freundliche Leute, schneller Service, keine Versuche, unnötige Zusatzversicherungen zu verkaufen.

Met Kevin at the desk at Dublin airport who explained everything that I needed to know regarding the car and the Insurance policy I had taken out.
As we had extra bags and our children are 21 and 18 he gave us a 'upgrade' of car.
Picking the car up was easy after we'd taken a short bus ride to the collection/drop off area.
The car itself was a 2025 Audi Q2 in white, the car itself was in good condition with the odd scratch and missing paint, but nothing that was detrimental to the car or SIXT.
I really enjoyed driving this car, although the back of the car was a little cramped for my daughters who are 5 foot 10 and 5 foot 8 respectively.
The car ran well and was very good on fuel.
A petrol car doing 50+ to the gallon was a bonus.
Drop off was easy, with an email sent to me within 30 minutes to say the car had been checked over and accepted back into the fleet.

Sehr gute Abwicklung von der Anmietung bis zur Rückgabe des Autos. Kaum Wartezeit bei Abholung, guter Shuttleservice, Rückgabe innerhalb weniger Minuten. Alles elektronisch und auch mit den entsprechenden Infos für den Kunden per Mail.
Es wurde auch nicht versucht zusätzliche Versicherungen anzubieten. Lief alles sehr fair ab.

My wife and myself, along with another couple we were traveling with, rented a car from Sixt on May 18 for our vacation trip around Ireland. When I picked up the rental car at the International Terminal 2 in Dublin, I told the female agent that I was planning to return the vehicle with a full tank of petrol as I always do. She proceeded to tell me that it would be far better to just return it without filling it up as Sixt would only charge the same price per liter as the petrol stations. She thus convinced me to just bring the car back and be charged for Sixt filling up the tank. To my unpleasant surprise, when I returned the rental vehicle on May 30, with a 3/4 full tank I was shocked to see the 81 Euro charge for a full tank of petrol. I went to the rental counter to review this issue but they advised me to contact customer service. I thus contacted Sixt Customer Care as directed but only got a rude response from a “Annie” that no billing concerns are addressed by Sixt.

In my view the agent at the Dublin airport was very deceptive and basically did a “bait and switch” on me, which I find very unethical. I had my wife and two friends also with me and they agreed completely that this was not what we were told. I thus see this as akin to being robbed for 60 Euro. I have also now seen other reviews of Sixt, along with Google search results, that indicate that there are very often these kinds of unresolved issues that are customers have faced.

In addition to tricking me into buying this “prepaid gas” there were also several other issues with the vehicle (Renault):
- The remote for the car was out of battery when we picked it up. We had to drive to the Sixt return to get it replaced.
- After only 20 minutes of driving a warning indicator signaled that the tire pressure was low; we went to a petrol station to fill air.
- Later during the trip the windshield wipers stopped working so we took it to a service station were the technician jiggled the cables and got it to work again.
- At one point the car wouldn’t accelerate and seemed to be only on electrical power (hybrid engine), so we had to restart it.

Thus, this rental experience was not a good or pleasant one and I cannot recommend renting from Sixt. I am sure Sixt representatives would state that I should have read the rental contract details more carefully to find the bait-and-switch there, but I did not expect to be dealing with unethical and deceptive Sixt staff at the airport.

Absolutely appalling experience from the very beginning.

The problems started the moment we arrived. After a long flight from Canada, we were pressured into purchasing additional unnecessary insurance and felt as though we were being taken advantage of before our holiday had even begun. Instead of a smooth pickup process, we were left delayed and frustrated at the start of what was supposed to be a once-in-a-lifetime trip.

Things only got worse from there.

I flew from Canada for a 7-day trip to Ireland and ended up losing nearly 2 full days of my vacation because TWO separate Dacia Jogger rental cars broke down. Not one vehicle—two. The fact that a replacement vehicle also failed raises serious questions about the quality, maintenance, and reliability of the fleet.

A trip like this costs thousands of dollars and takes months of planning. Instead of enjoying Ireland, I spent my time stranded, dealing with breakdowns, waiting for assistance, rearranging accommodations, changing plans, and dealing with the stress and frustration of not knowing whether the next vehicle would actually make it to the destination.

Losing almost a third of a one-week holiday because of rental car failures is completely unacceptable. The breakdowns didn’t just cause inconvenience—they robbed me of valuable vacation time that I can never get back. No refund can replace missed experiences, cancelled plans, and the disappointment of watching your holiday disappear while waiting for roadside assistance.

The most shocking part is that this happened twice. One breakdown could be considered bad luck. Two breakdowns in the same week points to a much larger problem. Being pressured into extra insurance, then being supplied with two vehicles that both broke down, is beyond unacceptable.

I left feeling angry, disappointed, and completely let down. What should have been an unforgettable tour of Ireland became memorable for all the wrong reasons. This was, without question, the worst rental car experience I have ever had, and I would strongly advise others to think twice before booking with this company.