Sakura Mobile Anmeldelser 

Very convenient. Easy to install and use. Coverage is great.

Good deal!

Super easy to book, to pick-up, to use, good coverage, easy handing back … perfect solution, esp, for 2 or more persons, multiple gadgets, yyx

Great staff, friendly and helpful. Setup was easy

I lost my charger. I emailed Sakura, and they responded promptly. I had purchased insurance, but they emailed me back saying not to worry, I didn't have to pay anything. Thanks to Sakura for the next trip, I never lost signal. I traveled to Osaka, Kyoto, Kanazawa, Takayama, Odawara, Hakone, Gora, and Tokyo.

Moved to Japan from America and using Sakura Mobil was an easy process on getting my Japanese phone and pocket WiFi. Coming to the office in Shinjuku was a great experience. Representative Megha was very personable, knowledgeable and efficient. Answered all my questions and put me at ease. The price is reasonable and no contract. Got my Japanese number that day and WiFi. I’m very satisfied.

Brilliant service with all the support needed. Each time I've visited Japan Sakura is my default solution for mobile wifi

Even tho I would see a lot of advertisement about Sakura mobile,I had doubts at first, but I was 100% wrong to think that. When I went to Mt Fuji I had no issues what's so ever and anywhere else I went to in Tokyo Japan, I'll definitely be getting this service again when I return to Japan when I do, thank you for an amazing service 🌸.

Such a professional service provider. Every step of the esim ordering process was clear and therefore easy. the support team was even more fantastic. Responded to my enquiries so clearly and promptly. I reached out via their Contact Form at their website.

Good service and signal

The support was fantastic. It was easy to pick it up & drop it off. All staff were professional & friendly, both in-person & online. I will use it again on my next trips. Thank you very much.

Very easy to use, and the downloading process was easy to understand. Of those within my group traveling to Japan, only my phone with SakuraMobile was working perfectly as I traveled between Tokyo and all the way to Fukuoka.

After more than one week of usage, I can tell that even if the coverage is good, the upload speed is really crap.
Since upload speed is bad, internet seems so slow, and it was almost impossible to work.
I was so disapointed that I bought an eSim from another provider (using Softbank/KDDI network as they almost all do) and it was FAR better!
I don't discuss the coverage might be better using Docomo, but the servers Sakura Mobile or IIJ use are really not working correctly (mainly upload).

Fantastic support and consideration! Stayed with me while troubleshooting!

Was pleasantly surprised by the level of service rendered to me. Customer service was friendly and helpful.
They did not rush through instead guided me every step of the way to ensure my eSIM was properly setup. Keep up the good work

Thoroughly recommend the mobile wifi. Picking it up at Haneda airport was quick and easy, the signal is stable and strong, and battery life really excellent. What more could I want from such a device? It does what it should very well, and email communication from Sakura prior to my visit was efficient.

All was easy to set up. I did not compare prices with other companies.

5G had to be activated on website, but it is just 1 click.

After a week the device can’t get secure connection and it currently doesn’t get any connection

Great service! I stated the wrong pick-up date (forgot time zone change) and the folks at Sakura quickly made the date change! Thanks!

I found it easy to get everything installed although it took a bit to realize that once I'd installed the items sent by Sakura I needed to turn the phone off then restart it. I have gotten good reception so far and use the connectivity for other devices when I am out and about.