Easily picked up the 4 reserved Japan Wireless devices at the Narita airport counter. The self addressed envelope made it simple drop off at the Narita post box prior to departure. We traveled... Vis mer
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Se hva andre synes
Al llegar al hotel en Osaka ya estaba el paquete con los dispositivos listos para su uso; hemos estado 11 días, visitando Osaka, Tokio, Kyoto, Haj¡kone, Nikko. La conexión ha funcionado perfectamente... Vis mer
Pick-up at airport without any trouble based on easy to find location and simple identification of myself as customer. Router worked properly without any issues and return was as easy and well prepare... Vis mer
We rented the Ninja wifi hotspot for our weeklong trip to Japan. We had 4 devices that we used to connect to it. Connections were smooth and easy. It handled the bandwith of our 4 devices without... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Japan Wireless is a pocket WiFi rental company in Japan that also sells SIM cards. Our portable WiFi offers completely unlimited data plan from $4
Kontaktopplysninger
6-14-5, Shimbashi, Minato, 104-0061, Minato, Japan
- +81-(0)3-6264-3639
- customer@japan-wireless.com
- japan-wireless.com
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4 devices, weeklong trip, bring your own powerbank
We rented the Ninja wifi hotspot for our weeklong trip to Japan. We had 4 devices that we used to connect to it. Connections were smooth and easy. It handled the bandwith of our 4 devices without noticable throttling. Signal strength was great everywhere we went, with the exception of Mt Fuji. Subways, Shinkasen train, underground malls, etc, all had good signal reception.
Return was pretty simple, although not as simple as dropping it off at the pickup counter at the airport. Put everything in the provided return envelope and drop it off in a postal box before entering the airport when going home.
Only reason for 4 stars instead of 5 is the power bank they provided did not keep the device powered all day. Ended up using my own larger powerbank instead to allow it to run all day.
Experiencia perfecta.
Al llegar al hotel en Osaka ya estaba el paquete con los dispositivos listos para su uso; hemos estado 11 días, visitando Osaka, Tokio, Kyoto, Haj¡kone, Nikko. La conexión ha funcionado perfectamente y el sistema es sencillo, práctico,cómodo y eficaz. La devolución es senciila: se introduce en el sobre y se deposita en un buzón. Recomiendo este sistema absolutamente.
Amazing!
Easy to use, reliable, available all throughout Japan. An overall amazing product 👏🏻👏🏻
Pick-up at airport without any trouble…
Pick-up at airport without any trouble based on easy to find location and simple identification of myself as customer. Router worked properly without any issues and return was as easy and well prepared. So for a business traveller all key criteria fulfilled. Thanks Japan Wireless
Must have when visiting Japan
Easily picked up the 4 reserved Japan Wireless devices at the Narita airport counter. The self addressed envelope made it simple drop off at the Narita post box prior to departure.
We traveled through Tokyo, Kyoto and Osaka as a party of 4 adults. Each with our own Japan Wireless Device, there was no speed and/or connectivity issues.
Great product and would certainly be using Japan Wireless again on our next visit.
Excellent experience apart from poor battery life
The pick-up and drop-off were super convenient (delivered to our hotel when we arrived in Japan, and dropped off in a postbox at the airport when we left). I very much appreciate the effective communication from JW, I always knew what the status of my order was, even after drop-off. The devices were very easy to use, handy to share connections to multiple devices (which did not work with an e-sim, therefore preferring a pocket wifi). The coverage was very good across Honshu, even in rural areas and underground.
The reason why I'm giving only 3 stars is that both the device itself and the powerbank provided with it had very poor battery life. We would charge both full every evening and turn the device off for the night so that we would have them both charged full for the next day. Still, every day, the device battery would be dead by noon, and the powerbank would be depleted by 3 pm. In practice we had to keep recharging the device from our own powerbanks for half a day to ensure connectivity.
I understand that not all customers can have brand new devices, but it would be great if at least either the device or the powerbank had sufficient battery life to ensure connectivity for at least 12 hours.
HANDS DOWN BEST ever
HANDS DOWN BEST ever! I forgot to reserve my Wifi before i left Hawaii. Went to get one day of and another company in Hawaii said none available. I was panicked. On the airplane, with the free Wifi from Hawaiian Airlines, I was able to find Japan Wireless website. Without knowing anything about this company I took a chance and booked to receive the Wifi when I landed in a few hours. Thought it was a scam until I arrived at the Hotel a few hours later and there was my package!!! Wifi never failed me! Highly recommend this company, it is so simple and accurate! Can't wait to use them again!
Perfect and 5G high speed - Picked up at the HND airport from Ninja…
Picked up at the HND airport from Ninja WIFI counter and returned at KIX into the post office box. I had 4 people using it heavily, worked flawlessly. High speed no throttlin and never had to use the battery bank. I highly recommend. Look for discounts online, I paid 70$ for 21 days.
Easy to pick up and to return just…
Easy to pick up and to return just follow the instructions and make sure that all in the envelop. We can had different users on the same wifi box as long as you stay together
Reliable service
Reliable service, great delivery and easy to use. Best wireless data option in Japan!
Great service and price
Great service and price. I had two devices and never had an issue. The wi-fi lasted all day without needing a charge.
Excellent experience
Excellent experience, easy to use, excellent coverage..
- The equipment was delivered at our…Hotel
- The equipment was delivered at our Hotel when we arrived in Tokyo
- Availability of the device for a whole day use
- Communication worked in all places we went
- Plugs provided for 5 cables
What a brilliant little device
What a brilliant little device, was so helpful, I would suggest if your travelling to Japan get one of these,
So convenient
So convenient! The pocket WiFi was waiting for us at the hotel. It provided reliable WiFi service throughout our trip in Tokyo, Osaka, and Kyoto. Drop off was easy as well. Thank you!
Excellent product and service highly recommend
Excellent product and service can’t say enough good things we travelled all around Japan and always had service. I would highly recommend this product it was easy to pick/set up and easy to drop off. Thank you
Very easy to aquire and log in to get…
Very easy to aquire and log in to get signal. I had no issues getting reception the entire time I visited Okinawa. Highly recommend for wifi use and connection and plan to use them again for future visits.
It was super easy to get it at the…
It was super easy to get it at the airport and returning. Fantastic signals throughout Japan.
Well connection but with some issues.…
We picked up the wifi device at Kansai aiport in Osaka on May 31th as agreed.
The device in general works correctly during 15 days that we traveled with my family (4 members).
The main issue is the lack of capacity of the batery (at 15 or 16 h we need to connect to a external source).
Other defect is that a couple of times by day I needed to reiniciate the wifi device due a lost of connection with the rest of mobiles of my family.
Finally, the major issue was during our trip to Nikko where we suffered a lack of connectivity during half of the day, situation that provocate a lost of time for us, because we wasn't able to find the routes between different temples in the Nikko Area.
If I compare the perfomance of thw wifi with my former experience almost 11 years ago, I recognize that this time the performance has been worst that our first experience with Japan wireless.
However, we recomend wifi pockets device specially if yor are travelling in groups (like our case, a family of 4 members)
Best regards,
Lino AC from Mataro- Barcelona - Spain
Very reliable
Very reliable, strong signal all throughout our 10 day stay within and outside of Tokyo. Strong battery, lasts for 12hrs. Easy charging.
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