Really bad joke and they don’t get back to you no matter what you message them. No tracking code to keep an eye on where your items are the AI is rubbish as well u can’t call them emails don’t even wo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve had a very positive experience with Reeflex! Their products are high quality, well-made, and feel very durable. I’m also very impressed with their customer service. Unfortunately, my phone c... Vis mer
Selskapet har svart
Fromthe very accurate description of the lens on the web to the very rapid service and delivery, the entire experience was essentially perfect. I have now used the lens and it is easy to use and chang... Vis mer
Selskapet har svart
The Reeflex line of lenses and filters delivers top quality results, are easy to use, and designed as a system where things match. You stack multiple filters on lenses (such as CPL plus an ND8), whate... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
REEFLEX is a dynamic team of tech enthusiasts - engineers, designers, and photographers - hailing from the vibrant cities of Rome, Zurich, and Copenhagen. Our journey kicked off in early 2020, driven by a bold mission: to redefine mobile photography through advanced computational techniques. At REEFLEX we strongly believe that the best camera out there is the one you can always have with yourself and that the best part of memories is making them. We envision a transformative era where mobile phones become the quintessential tools for capturing, curating, and sharing content across creative communities. Embracing this dynamic shift, we are dedicated to building a cutting-edge ecosystem of tools and software, allowing our users to effortlessly capture extraordinary moments using the device that's always at their fingertips. With an unshakable dedication to innovation and user-centric design, we're determined to unleash the full creative potential of photographers and videographers, catering to both enthusiasts and professionals. Join us on this trailblazing journey as we reshape the future of mobile content creation together!
Kontaktopplysninger
04100, Latina, Italia
- hello@reeflexstore.com
- reeflexstore.com
4,0
Bra
171 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thanks to the Supporting Team
Thanks for the prompt reply of the supporting team, helping me to solve the upgrading and unlocking the ReeHeld and ReeXpose.
These apps drive me to enrich the smartphone photography, highly recommended !
29. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Thank you for your fantastic feedback, Wai Ping Patrick!
We're delighted to hear that our support team was able to assist you with upgrading and unlocking ReeHeld and ReeXpose. It's great to know that the apps are enriching your smartphone photography experience.
We truly appreciate your recommendation and are always here to help if you need anything further!
REEFLEX team
support@reeflexstore.com
Poor customer support
The lens itself is of high quality but the Support Team when contacted about a problem was initially dismissive and when pressed did not resolve the technical issue but simply offered a 20% on further purchases. This did nothing towards resolving the issue. I have now cut my loses and moved on to another product. REEFLEX as a company therefore seems only interested in sales volume and not much into customer satisfaction.
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Luc,
Please get in touch with our customer support team directly, we’d be happy to assist you and work on finding a suitable solution.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
REEFLEX team
support@reeflexstore.com
Svar fra reeflexstore.com
Hi Samuel,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service. We're always here to help if you need anything further.
Best regards,
Mark - Customer Support Leader
support@reeflexstore.com
Lenses and other gear very good
Lenses and other gear very good. Webshop ok.
Fast delivery.
23. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Philip,
Thank you for your kind review!
We're thrilled to hear you're enjoying the lenses and gear, and that the delivery was fast. We aim to make both the product experience and the online store smooth, so your feedback means a lot to us.
If there's anything more we can do, don't hesitate to reach out.
Best regards,
Mark - Customer Support Leader
support@reeflexstore.com
Reeflex
I am glad I am using Reeflex they have a good selection on G series lens for the iPhone best website ever
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Darren,
Thank you so much for your great review! We're thrilled to hear you're enjoying our G-Series lenses and that you had a positive experience with our website. Your feedback means a lot to us, and we look forward to continuing to support your photography journey!
If you need any assistance or have more questions, feel free to reach out at: support@reeflexstore.com
Best regards,
REEFLEX team
Best service ever
Products are wonderful, bought it as a present. The recipient was delighted! But what is more important is service! The technical support was fast and pleasant. I made a mistake with the model of the case for phone, so guys answered me fast and made everything to solve my problem as soon as possible and profitable for me. So, thank you for great service and health communication
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Eseniya,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you love the product, and even more pleased that our support team was able to assist and resolve the issue with the case quickly. We always strive to provide the best service possible, so it’s great to know we met your expectations.
If you need anything in the future, don’t hesitate to reach out!
Best regards,
REEFLEX team
Very good customer support.
Very good customer support.
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Beat,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer support. If you ever need any further assistance, don’t hesitate to reach out at: support@reeflexstore.com
Enjoy shooting!
REEFLEX team
Super helpful customer service.
Super helpful customer service.
Takes a while to receive the product but to be honest I think slower deliveries are not a bad thing - life moves too fast and we expect things to happen at the cost of over consumption.
Anyways great customer service and I am yet to try my products so I’ll review that later.
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Natalie,
Thank you for your thoughtful review and understanding regarding delivery times!
We’re excited for you to try out the products and look forward to hearing your feedback. Feel free to reach out at support@reeflexstore.com if you need any further assistance!
Happy shooting! 💚
Best,
REEFLEX team
Great experience and top quality…
Great experience and top quality product & services. Shipping was done within a day. Highly recommend Reeflex products.
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Sathish,
Thank you so much for your fantastic review!
We're thrilled to hear you had a great experience and are enjoying our products. We truly appreciate your recommendation and are here anytime you need assistance!
Best regards,
REEFLEX team
hello@reeflexstore.com
LOVE the Reeflex iPhone lenses & filters
LOVE the Reeflex iPhone lenses & filters. Just came back from a trip to Banff National Park & was amazed with what I could achieve with iPhone photography (ie. long exposure photos, polarized water images, etc.) Had tried the Sandmarc lenses previously which I quite liked, but the build quality & quick interchangeability of the Reeflex kit is amazing. Highly recommend.
16. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hey Alan! Thank you so much for your fantastic review! We're thrilled to hear that our lenses and filters elevated your iPhone photography experience in Banff National Park! It's wonderful that you were able to capture stunning long-exposure shots enhancing your images with the CPL filter. We're especially glad to hear you appreciated the build quality and ease of use with the quick interchangeability of the magnetic filters. Your recommendation means a lot to us! We can't wait to see more of your work on our REEFLEX's Piazza Facebook community — happy shooting! 📸
Excellent customer service
I did order a 2x tele lens from them, don’t realize that they use screw mount which doesn’t fit mt Freewell case on my iohone15 Promax, I cancel it next day, the truck customer service Alice reply promptly and help cancel my order, excellent service. I will keep using them to update my gears.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Thank you so much for the kind words, Alain! We're glad Alice could help resolve your issue swiftly. It's great to hear that you'll be sticking with us as you continue to update your gear!
If you ever need anything else, feel free to reach out. Happy shooting!
REEFLEX team
I use both Reeflex and Reeheld …
I use both reeflex and reeheld both apps are great and add a great experience to your photography. Both apps let you explore new photography methods and really develop your photography
11. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Thank you so much for sharing your positive experience Brian! We're glad to hear that our apps - Reeflex Pro Camera and Reeheld - are helping you explore new photography techniques. Your support means a lot to us!
Happy shooting and feel free to reach out again at support@reeflexstore.com if you ever need anything!
REEFLEX team
Reeheld is a great app for long exposure photography
I mainly use the Reeheld app. It is a fantastic addition to filter photography, especially when you need to do things quickly. I would like to be able to shorten the minimum shutter speed to 0.1 seconds, as 1 second is often too long for me. There should also be two selection functions for startrail and lighttail. I am sure these functions will be included in future updates. I am very happy with the app and use it very often!
13. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Gerald,
Thank you for your thoughtful feedback! We're glad to hear that you're enjoying Reeheld.
We appreciate your suggestions regarding the shorter shutter speed and the additional selection functions. These ideas are valuable to us, and we'll be sure to pass them on to our development team for future updates.
Note: ReeHeld is not designed to support lght-trails photography. For more details, please check our FAQ section here https://reeflexstore.com/pages/reeflex-apps-faq
ReeHeld tutorial: https://reeflexstore.com/pages/reeheld-tutorial
Your continued support means a lot, and we're thrilled that you're finding the app so useful in your photography.
Best,
Josh - REEFLEX team
hello@reeflexstore.com
Great company to deal with
I bought the telephoto lens and adapters and
VND filters. At first, somehow, I received the wrong iPhone case. It could have been my fault. However, the Reeflex support team quickly resolved the issue and the correct case was sent promptly. I appreciated their quick reply and solution. In addition, their filters and lens delivered the results that were advertised. I will highly recommend this company to my professional colleagues.
8. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Joseph,
Thank you for sharing your experience! We're happy to hear that our support team was able to quickly resolve the issue with your order. It's great to know that you're enjoying the telephoto lens, adapters, and VND filters, and that they are meeting your expectations.
Your recommendation to your colleagues is the highest compliment we could receive. We're here for you anytime you need us!
Best,
Mark - REEFLEX team
hello@reeflexstore.com
Incredible Versatility and Ease of Use
The G-Series Wide Angle 110° Lens has completely transformed my photography experience. It captures stunning wide-angle shots without any distortion. The lens is compact and easy to carry around, making it perfect for travel and everyday use. I love how it seamlessly integrates with my iPhone, providing professional-quality photos effortlessly.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Sofia,
Thank you for your wonderful review!
We're delighted that the G-Series Wide Angle 110° Lens has enhanced your photography experience. It's great to hear that you're enjoying the lens’s versatility and ease of use, especially during your travels.
We designed it with exactly that in mind— effortless integration with your iPhone to capture stunning shots. Thanks for choosing Reeflex!
Vanessa - REEFLEX team
hello@reeflexstore.com
I’ve been using the G-Series Fiters
I’ve been using the G-Series Fiters, and they are fantastic. They add a professional touch to my photos, enhancing colors and reducing glare. The fiters are aesy to attach and swap out.
A must-have for anyone serious about mobile photograpy
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Vanina,
Thank you for your positive feedback!
We're thrilled to hear that the G-Series Filters are adding that professional touch to your photos. It's great to know that you find them easy to use and swap out.
We appreciate your support and are glad our products are helping you achieve the results you’re looking for in mobile photography.
Vanessa - REEFLEX team
hello@reeflexstore.com
Exceptional Quality and Performance
I recently purchased the G-Series Telephoto 2x Lens and am absolutely thrilled with the results. The clarity and sharpness of the images are outstanding, far exceeding my expectations. The build quality is top-notch, and it’s incredibly easy to attach and use. Highly recommend for anyone looking to elevate their mobile photography!
28. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Salvo,
Thank you for your fantastic review!
We're so pleased to hear that the G-Series Telephoto 2x Lens has exceeded your expectations in both image quality and build. It's great to know that you're finding it easy to use and that it’s enhancing your mobile photography experience.
Your recommendation means a lot to us—thank you for choosing Reeflex!
Vanessa - REEFLEX team
hello@reeflexstore.com
Perfetto for macro photography
I bought the G-Series Long Range Macro 10x Lens, and it’s simply amazing. The level of detail it captures is phenomenal, making it perfect for macro photography enthusiasts. The lens is sturdy and well-built, and the results are comparable to a DSLR camera. Definitely worth the investment!
5. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Clarita,
Thank you for your amazing review!
We’re thrilled that the G-Series Long Range Macro 10x Lens is delivering the detail and quality you were looking for in your macro photography.
Knowing that you find the build sturdy and the results comparable to a DSLR is fantastic feedback. We’re glad you feel it’s worth the investment—happy shooting!
Vanessa - REEFLEX team
hello@reeflexstore.com
Excellent Lens and customer experience
I bought some Lens from the kickstart campaign last year. The delivery was quite fast, nothing I can complain about. I love the new lens, the quality is very high and the price was correct. Moreover, I also have the apps and they works properly.
17. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Hi Roberto,
Thank you for your feedback!
We’re pleased to hear that you had a positive experience with our Kickstarter campaign and that your lenses were delivered promptly. It’s wonderful to know that you’re enjoying the quality of the lenses and the apps.
We appreciate your support and look forward to continuing to meet your expectations.
Vanessa - REEFLEX team
hello@reeflexstore.com
Lenti di alta qualità
Lenti di alta qualità, spedizione veloce! Consiglio
1. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra reeflexstore.com
Ciao Daniele,
Grazie per il tuo feedback positivo!
Siamo felici che le nostre lenti e la spedizione abbiano soddisfatto le tue aspettative. Grazie per il consiglio e per aver scelto Reeflex. Buona giornata!
Vanessa - REEFLEX team
hello@reeflexstore.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.