reeflexstore.com Anmeldelser 

Delivery
The product arrived on schedule through two different shipping companies. Everything was smooth and timely.

Product Quality & Build
I purchased the iPhone 16 Pro MagSafe Leather Case, and I'm very impressed with its quality.
The texture is smooth and premium to the touch.
Buttons and the side switch are very easy to press—great usability.
It’s not bulky at all, and the surface provides a nice grip.
MagSafe works perfectly; the alignment and strength are excellent.
Though not officially recommended, I tried attaching the phone (with the lens on) to a MagSafe tripod. To my surprise, it held up decently well. Of course, I’d advise caution and doing so at your own risk.

Lens Build Quality
The lens cap snaps on securely and easily—very convenient.
The connection between the lens and the case is perfectly aligned and firm—no wobble at all.
The glass protrudes slightly, so you’ll want to handle it with care.
The lens itself is a bit heavy, but compared to carrying a full-frame camera and lens, it’s extremely manageable and enjoyable to use.

Bokeh & Focal Length
While the minimum focal length is listed as 100 cm, it felt more like 60–70 cm in practice.
You can get reasonably close to your subject and enjoy both background and foreground blur, depending on your composition.
One thing to note: the lens physically covers the iPhone’s LiDAR scanner, which can cause the camera to automatically switch to a slower shutter speed.
I haven’t personally used Moment or Sandmarc lenses, but from what I’ve observed, larger lenses from other brands also appear to cover the LiDAR scanner due to their size and position.
To avoid motion blur, I recommend enabling the setting that retains Night Mode preferences. It helps prevent the automatic switch to long exposure.

Design & Aesthetics
This is a personal opinion, but I feel the case logo stands out a bit too much. A more subtle, modern design would be even better.
I’d also love to see more color variations—earth tones or other natural shades might appeal to a broader audience.
Since the lenses and overall product quality are so fantastic, I hope the brand continues to grow with stylish branding that attracts more people!

Customer Service
I communicated several times with Aurora from the customer support team regarding some initial connectivity issues between the iPhone and the lens.
Thanks to her help, the issue was resolved, and I’m able to continue enjoying the lens.
Her responses were kind, professional, prompt, and very helpful—excellent customer service! Thank you again, Aurora!

Ik heb eind maart een dure bestelling geplaatst. Tot op heden niets ontvangen. Pakket kwijtgeraakt bij UPS. Ik moet steeds zelf contact met Reeflex opnemen. Kan alleen per mail. Bedrijf reageert soms pas na meer dan een week als ik een volgende mail stuur.
Geld tot op heden ook niet terug ontvangen.
Als ik dezelfde bestelling nogmaals wil plaatsen ben ik ineens heel veel duurder uit.
Heel triest om te ervaren dat service niet op nummer 1 staat en de klant volledig in de steek gelaten wordt.
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Ik ben heel blij nu te kunnen melden dat het probleem is opgelost. Ik heb een nieuw verzonden pakket ontvangen. Zonder bijbetaling. Het duurde lang maar is gelukkig netjes opgelost door Reeflex! Nu op naar veel mooie foto resultaten.

Exceptional customer service – a real pleasure to shop with them!

It’s rare to come across such a thoughtful, responsive, and helpful team.
After a small ordering mistake (which was on my side), their customer service handled everything with kindness, flexibility, and impressive speed.
They not only offered an exchange option, but also added the correct item to my new order and kept me informed at every step of the way with professional and warm communication.

This kind of care is rare these days, and it truly felt good to shop somewhere where the customer genuinely matters.
I wholeheartedly recommend the Reeflex team — their products are excellent, and their attitude is even better.

Excellent products, lenses, cases and apps for phones backed up by excellent customer service. I had a question about using one of their apps and it was answered within hours in a very thorough way.

I purchased:
- leather magsafe case for my iPhone 16 Pro
- bundle super telephoto lens 2x + macro lenses (working on the 5x zoom lens of the iPhone)
- telephoto lens 2x (working on the main lens of the iPhone)
Pros:
- high quality products
- really brings the photography experience with your phone to the next level and results are amazing (each lens)
- marketing about this product is reliable
- support team answers quickly and is very friendly, helpful and flexible
Cons:
- you have to pay for their Reeflex Pro app which is needed to use the lenses due to technical reasons (the native camera app uses computational and combined lenses photography, which cannot be overruled with a pro mode)

As with my previous interactions with the Reeflex team and store, everything’s easy, friendly and but also prompt and professional.

Every enquiry’s been answered within a business day (and often within hours) and every shipment’s been sent promptly - often making it from Italy to my front door in Australia within 3-4 days.

On at least one occasion I needed to change an order because of an error I made when placing it. The team was only too happy to sort it out.

Simply the best lenses you can have for a mobile phone. Whether you are a photographer or a videographer, you'll find your joy with their products. I will update this review since I'm ordering few more items.

Phonecase for my s25 ultra , is perfect! Arrived very fast in norway! I even had an error in my shipping adresse due a typing error made from me, wich they corrected fast😎💪 highly reccomend, very very high quality items and pro customer service, next item will be Telephoto 240mm now 😎

I initially left a negative review after a frustrating experience with one of the lenses I received through Reeflex’s Kickstarter campaign. That particular lens didn’t meet my expectations, and the support process felt difficult at the time.

That said, I want to highlight that the other two lenses included in my pledge - the wide-angle and super-telephoto - are excellent. They feel incredibly well made, have a solid and premium build, and produce very clean, sharp images. They’ve genuinely impressed me and show what Reeflex is capable of when everything works as it should.

After I shared my concerns, one of the co-founders reached out personally. We had a thoughtful and respectful exchange, and they took my feedback seriously. Their response helped turn the situation around and restored my confidence in the company.

Issues can happen with any product, but what matters is how it’s handled - and in this case, I feel it was ultimately handled with care. I’m happy to update my review to reflect that and I’ll continue to follow Reeflex’s work moving forward.

These are the best lenses that I have ever used and I've tried them all. These lenses will take your mobile photography to the next level. The build quality is second to none. You will not regret your purchase

Amazing Customer Support. Aurora answered my questions promptly, and was incredible. I would highly recommend REEFLEX.

I currently have two REEFLEX G-Series lenses (110° Wide Angle and 2X Telephoto), their complete set of filters and recently received their 240mm Telephoto with Macro Add-ons. Suffice to say that I am extremely pleased and use both the lenses and the filters on a daily basis. It has changed my whole attitude toward photography with my iPhone.

In the last month I also had reason to deal with their support via email following a package with the 240mm lens I ordered that I had not yet received. They took complete ownership of the issue, keeping me up to date on the progress. They discovered that UPS had lost the package and once they received compensation from UPS (about a couple of weeks later) they immediately dispatched a new 240mm lens with included Macro Add-ons to me.

Their products are excellent, I would not have invested so much money purchasing their lenses and filters if they weren't. Of equal importance though, their support structure is also excellent. I could not be more pleased. This is what separates an ok(ish) company from a truly great company and it's been a pleasurable experience for me. I wish them continued success.

UK customers, be aware.
This company sells to UK consumers but states in their terms that they are not responsible for lost items once handed to their courier. This is not compliant with UK consumer law.

Under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, the seller is legally responsible for ensuring the item is delivered to you, not just dispatched. If your order doesn’t arrive, you are entitled to a refund.

If this happens to you, don’t accept their excuses. Contact your bank or card provider and request a chargeback. They are not allowed to override your UK rights, regardless of their own stated policies.

Bonjour,
J'avais passé commande le 28/02/2025, car il était indiqué que le zoom serait disponible le 14 mars,
Et la coque Samsung S23 était alors disponible sur le site !
Nous sommes le 26/03/2025, et je n'ai toujours pas reçu la commande
Le problème, c'est qui ne réponde pas aux mails, jamais !
ce site n'est vraiment pas sérieux, passer votre chemin !

What wonderful customer service! I originally ordered the new 240mm Super Telephoto without the 200 and 300mm macro bundle. Then I changed my mind two days later and contacted Reeflex to see if the two macro lenses could be included, as a bundle. Aurora, from customer service added the macro lenses without hesitation. Then I received an email notification that Reeflex was having a 15% off sale on their products. Since my order had not been sent yet, I contacted Aurora again and asked if I could receive the 15% off of my Reeflex purchase and she granted my request! My order was sent on March 24th and I probably won't receive it for several more days but am very excited to try out my new Reeflex products, especially the 240mm Super Telephoto lens! Aurora is one of the best customer service reps I've ever worked with and because of her, I highly recommend Reeflex! She is quite impressive!

I would like to express my gratitude to the Reeflex team! I ordered the 240mm telephoto lens, 200mm and 300mm macro lenses, as well as a phone case and bag. I am extremely satisfied with the service: I always received prompt responses to my questions, and the team was very professional throughout the process. The package was shipped via UPS and arrived in perfect condition. I’m eagerly looking forward to testing the products. Thank you so much for the excellent service!

I bought actually 3x at this shop: the first time I ordered the Supertele 240 with the Macrolenses 200 and 300. I hadn`t seen that these lenses weren`t yet available until mid march, and I even lost the mail from them. I had a very very nice contact with Aurora from the support team and finally got the Supertele 140 + the Macro 200 and 300 on March 3th. Everything war safe packaged and arrived very fast with UPS. I am still trying out the lenses, but already love them.
Then I decided to buy more stuff/lenses for my iPhone and these were immediately available. I even ordered one more and they shipped everything together, it took only around a week and now I will play around with my new lenses to my hearts contend. Thanks to Reeflex, they have top notch lenses and fantastic videos so that you can learn how to use the lenses. Their Apps are also wonderful, I already use them all the time. Very recommendable shop.

Es war alles perfekt, und die Produkte von Reeflex beeindrucken mich jeden Tag mehr!

After ordering goods from Reeflex and paying extra for express delivery, I can see on March 5, 2025 that the goods are not being delivered. The goods were sent with FedEx on January 28 and reached DAO in Denmark on January 31, 2025. After that, the package disappears for DAO.
DAO cannot/will not help but refers to the supplier Reeflex.
At Reeflex they state that they are investigating the matter with their carrier, but nothing happens.
I have therefore asked for the purchase to be cancelled and the money to be returned, which they will not do.
They have disclaimed all responsibility for the shipment once it has been shipped.
So now I am stuck between DAO, who has closed the case and refers to the supplier (Reeflex), and Reeflex, who is investigating and investigating, which they are still doing on March 5, 2025.
I therefore expect to lose my money and cannot recommend Reeflex.