Really bad joke and they don’t get back to you no matter what you message them. No tracking code to keep an eye on where your items are the AI is rubbish as well u can’t call them emails don’t even wo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Really bad joke and they don’t get back to you no matter what you message them. No tracking code to keep an eye on where your items are the AI is rubbish as well u can’t call them emails don’t even wo... Vis mer
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I’ve had a very positive experience with Reeflex! Their products are high quality, well-made, and feel very durable. I’m also very impressed with their customer service. Unfortunately, my phone c... Vis mer
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Fromthe very accurate description of the lens on the web to the very rapid service and delivery, the entire experience was essentially perfect. I have now used the lens and it is easy to use and chang... Vis mer
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The Reeflex line of lenses and filters delivers top quality results, are easy to use, and designed as a system where things match. You stack multiple filters on lenses (such as CPL plus an ND8), whate... Vis mer
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REEFLEX is a dynamic team of tech enthusiasts - engineers, designers, and photographers - hailing from the vibrant cities of Rome, Zurich, and Copenhagen. Our journey kicked off in early 2020, driven by a bold mission: to redefine mobile photography through advanced computational techniques. At REEFLEX we strongly believe that the best camera out there is the one you can always have with yourself and that the best part of memories is making them. We envision a transformative era where mobile phones become the quintessential tools for capturing, curating, and sharing content across creative communities. Embracing this dynamic shift, we are dedicated to building a cutting-edge ecosystem of tools and software, allowing our users to effortlessly capture extraordinary moments using the device that's always at their fingertips. With an unshakable dedication to innovation and user-centric design, we're determined to unleash the full creative potential of photographers and videographers, catering to both enthusiasts and professionals. Join us on this trailblazing journey as we reshape the future of mobile content creation together!
04100, Latina, Italia
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Its first time to deal with this conpany , i recieved items with litle manufacture falts, but thay have very very good after sale service, i liked to deal with them again, thay coved me with new items whithen few days and i got my items and am very happy with it, i trusr reeflex and i recomand them.

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I did lots of research on all available lenses and products currently available for my iPhone 16 Pro. There are some great things out there, but ultimately, I kept coming back to the Reeflex line of lenses/ filters. And now, having my hands on them, I'm BEYOND happy that I went this route! The build quality is second to none... there is nothing "weak" about their products. Even the iPhone case that I purchased (which I felt I didn't necessarily need, since I had a 17mm cage that would have worked) is sooooo good! The magnetic system between the filters and the lenses is wonderful. Also, the customer service is quick and kind. I will continue to purchase more products from this company and I've already told many other video friends about them. Top-shelf company, top-shelf products, top-shelf results!!!

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I think i'm the first person to use and own the Reeflex G- Lenses in Malaysia (based on my research). Their lenses are truly awesome. It feels so solid build, the quality of their lenses are really top notch. I encountered some problem at first when using their G- Lenses and i've been consulted their customer service. However, their customer service are really helpful and provided guidance to me to solve my problem. Huge thums up to them. 10 star guarantee!!!

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Productos caros con un servicio al cliente deficiente
Compré varios objetivos de REEFLEX Store atraído por su reputación como los mejores accesorios para fotografía con iPhone. Sin embargo, mi experiencia con la atención al cliente ha sido una gran decepción.
Los objetivos llegaron con las cajas dañadas y abolladas, lo cual es preocupante considerando que se trata de equipos delicados. Al contactar con la empresa esperando una solución razonable, su única respuesta fue ofrecerme un número de serie para sus aplicaciones… que además estaba caducado. No buscaba un regalo, sino una solución justa y acorde con el nivel de la marca.
Es completamente normal sentirse decepcionado cuando compras una óptica costosa y la recibes con la caja abollada. No solo por la apariencia, sino porque un embalaje en mal estado puede comprometer la integridad del producto.
Además, otro gran inconveniente es que no venden accesorios por separado, como los tapones de los objetivos, que debido a su tamaño pequeño son muy fáciles de perder. Esto deja a los usuarios sin opciones para reponer piezas esenciales, algo inaceptable en un producto de este nivel.
Si bien los objetivos apenas cumplen su función, la falta de respaldo al cliente y la imposibilidad de adquirir repuestos básicos hacen que la experiencia general sea aún más decepcionante. No basta con vender productos caros, también es fundamental ofrecer un servicio acorde al precio y prestigio que la marca intenta transmitir.
#REEFLEX #REEFLEXStore #MacroPhotography #iPhonePhotography #CustomerExperience #REEFLEXsPiazza #PhotoCompetitions #TipsAndTricks #MeetAndGreetREEFLEX

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since i bought iPhone 16 Pro, i got to know about many companies which manufacture the lenses for iphone.
Reeflex is one of them as I ordered 4 Lenses from them along with iPhone 16 Pro Case.
When the order arrived i was shocked that how high quality products are these. The lenses are build solid, i believe true premium grade.
When i use these lenses outside people do ask me about them as they looks so great and elegant.
I am so happy to buy those lenses but yeah i failed out on kickstarter 240mm lens due to finance.
Not just hardware, their softwares are amazing, Reeflex apps are top notch and helps me taking great photos.
My order:
10X Macro Lens
Long Range Macro Lens
2x Telephoto Lens
110degree Wide Angle lens
iPhone 16 Pro case - carbon fibre
and All of their apps.

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Reeflex Store is awesome! Their customer support is seriously top-notch—super friendly, quick to respond, and they really make sure everything goes smoothly. Plus, their products are amazing quality. You can tell they really care about what they’re offering.
I’ve been super happy with everything I’ve bought so far, and I’ll definitely keep coming back. If you’re on the fence, just go for it—you won’t regret it. Highly recommend!

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I have previously purchased the 2x tele and wide angle lens and was blown away by quality and function, last year I added the filter adapter ring set and a couple of filters, again fit and finish is excellent, this year I bit the bullet and purchased the 240 supertele
The filters won’t fit and Reeflex refuse to sell just the one ring to tie allow use of all my lenses and filters, there is no reason why they can’t do this they just offer me to buy a complete set of adapters 3 of which I have already purchased, I have spent a lot of money in the reflex store and this just seems a slap in the face to existing customers and not well thought out in todays climate of reducing waste and carbon footprint, to be clear I’m only reviewing the filter adapter ring set not the rest of the products, the low score is due to you offering no solution

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I had backed a Kickstart for their new 240mm tele lens and had problems with the phone they responded quickly and they sent a new replacement right away. Amazing customer service and their products are just as awesome.

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Incredible results with Reeflex lenses and filters with both iPhone 13 Pro Max and 16 Pro Max, including the newest 240mm Super Telefoto. Images are clear several blocks away, one-quarter mile. Can clearly read a street sign 3 blocks away and vehicle license plates 2+ blocks away. Phenomenal!

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I needed to contact customer service in response to my order. The response was quick and the result was very satisfactory. If I could give them 10 stars, I would !

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Firstly, the lenses are beautiful. I've purchased three lenses and their case, convinced by some reviews I've seen.
After using/testing the lenses, I noticed some vignetting with the long range macro lens and reached out for help on October 16, 2024 and the communication back and forth is ongoing at this point. The responses I'm getting are somewhat defensive, rather than supportive, and repeated requests for proof/files/data on the lens at issue.
The initial response to the inquiry was fast, but when I reached out to some of the ongoing exchanges of emails, with days of no response, I'm told their team is busy with the new kickstarter in the works. While it's exciting that the company is invested on created more products, it's disappointing to a purchasing customer that they don't have the time and team to support their existing products.
Cut to present day, I'm told to return the item and they won't issue a new lens or refund until they've determined that the lens is defective, indicating that I might be installing the lens incorretly, while I'm not having issues with the other two lenses I purchased at the same time. I've replied that the company should send me the return label, as I don't believe this should be at my cost. Will wait to see how this all resolves, fingers crossed, but honestly, very frustrated with the support, rather lack of support.

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Excellent Customer Service. Vanessa and Mark went above and beyond to help me. THANKS!

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I have friends who can’t believe I’m replacing my Nikon D850 kit with an iPhone. They think I should be committed!
However once they see the Reeflex apps, gear and my portfolio their attitude changes.
I’m 78 and lugging a DSLR backpack around is really tough. Having my g-series kit and an iPhone is so easy to manage.
To conceive, design, develop and produce these products is amazing. The big boys must be scratching their heads at your innovation and commitment to the photography field.
Congrats to all. I m looking forward to the early production date and getting my hands on the 240 and macro lenses.
I don’t know what’s in the works next but I’m sure it will be great.
One thing I’d like to see is the ability to zoom in on the app with RAW as an output option.
Awesome work folks; keep it going.

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Delighted with the prompt response from the support team. Vanessa dealt with my query with kindness and understanding. I was completely impressed with their professionalism and customer care. I’m so excited, cannot wait to receive and try out my products!

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Great fit for my iPhone 15 pro max. Buttons are responsive. Lens adapter is smooth and well made. Excellent quality overall.

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Today i received my G-Series Macro lens. However i was very sad and frustrated to find out that:
- The lens package wasnt sealed.
- The lens looked like "thrown in" the package.
- The lens carried a lot of dust.
- The lens was clearly used with several damages like scratches and a small carving on the rim.
Overall this is unacceptable for optical gear. I reached out to support and will see how they proceed with this.
Obviously i will update this rating as soon as the support reacts.
I'm not unfair. If this topic is resolved in a good way, i will update accordingly.
// Update
The support answered very fast. During the conversation, Reeflex made clear that most likely the lense was damaged during transportation.
I will Update my Stars once this is completely resolved.
// Update
All matters are resolved. It's nice to see how important it was for the support to come to a good solution. Many companies would just ignore me, not this one.
Thx for the ongoing support and i enjoy my new lens. Most likely, i will buy another one! <3

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I’m 81 years old & still learning iPhone ‘stuff’. Wasn’t comfortable purchasing & downloading an app so reached out to Reeheld for guidance. Their support was more than generous - guided me through the purchase process & pointed out their plans. I did get the ‘bundle’ which I won't thought about on my own.
Very thankful for all their help & patience with me
Dave

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High quality lenses and filters.

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I am from Los Angeles, CA and I think I had the best customer service I've had in a very long time.
I was attempting to update my shipping and billing address because the one that is on record via the website that Reeflex uses to sell had an old one. I was attempting to buy on my Android phone using chrome. When out of nowhere Chrome refreshed and when it finished reloading it had placed the order with all the wrong data.
I quickly emailed Reeflex and in less than 4 hours I got a response that the order has been canceled with an updated invoice.
That gave me a piece of mind! Great and fast customer service.
How I have placed a new order with the correct information. It was a great experience and I'm completely satisfied.

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