Janice was extremely helpful! She responded to my email inquiry within 25 minutes of me sending it! She provided me all the information I needed! I truly appreciate her assistance! Thank you Janice!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been using Nelux products for a while now & honestly I am obsessed!! The quality & aesthetic is so luxury. The lip plumper did not disappoint I cannot live without this now!! 😍
I had noticed after confirming my order that my shipping address was incorrect because of the autofill feature that the website has. My billing address was correct because it was linked to my Apple Pa... Vis mer
Do NOT buy from this company. I had a severe reaction from the lip plumper and I’ve had lip injections in the past and have never had issues with any other plumping product. I feel this company is fra... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.
Kontaktopplysninger
Kissimmee, USA
- Info@neluxcosmetics.com
- neluxcosmetics.com
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Nelux deleted my 1 star to make them look better!
Just wanted to write another review to tell everyone how nelux has flagged my 1 star review to try and remove it from their website. I originally said to not buy the lip plumper due to it being EXTREMELY painful. I put the correct amount, did it the right way and it was the worst lip plumper I have ever used. Don’t buy it, especially because they try to get rid of the bad reviews to make them look good. Bad company.
These clowns 🤡 don’t respond to emails
These clowns 🤡 don’t respond to emails. And the number that’s listed at the bottom of the page, is bogus! You proceed to call and someone will pick
Up and hang the phone in your face!!!
Love this lip stain
Love this lip stain! The color lasts all day without drying out my lips, and I don't need to reapply after eating or drinking. Haven't touched my regular lipsticks since I got this.

Svar fra Nelux
I bought a lipstick and an eyelash…
I bought a lipstick and an eyelash serum for my mom, and she loved them. Very good quality and a great shopping experience. Highly recommended!

Svar fra Nelux
Nelux me ayudó muchísimo con mi…
Nelux me ayudó muchísimo con mi inseguridad sobre mis labios.
Desde que probé su voluminizador, mi vida cambió. No puedo decir que no arde un poco, porque estaría mintiendo, pero el resultado vale el 100 % la pena

Svar fra Nelux
Amo este producto cada mes lo uso
Amo este producto cada mes lo uso, no ténia pestañas y ahora tengo mas en serio lo recomiendo,

Svar fra Nelux
I had a great experience with Nelux
I had a great experience with Nelux. The products are excellent quality and you can tell a lot of care goes into both the ingredients and the presentation. My order arrived quickly and in perfect condition. I’m very happy with the results and will definitely continue purchasing. Highly recommended!

Svar fra Nelux
This is Poison!!
DO NOT try this product. It’s poison!!
It isn’t worth the pain. I applied a very thin layer. Within 30 seconds it started burning. Then it was intense burning pain for about 20 minutes. Not a subtle burning pain. It was EXTREMELY painful. I went driving after I applied it and almost had a car accident because I couldn’t pull over and I was desperately reaching for the wet tissues and water bottle because I was terrified it was going to scar my mouth. I had to hold wet tissue on my mouth for a long time. I wished I had ice at the time to relieve the pain. It went red and yucky all around my lips. This is like 3rd degree burning. The reason why your lips swell up is because it’s literally poisoning your skin. I think the ingredients can’t be trusted. It’s been a long time since I e felt pain like that. I’m not sending it back for a refund. I’m going to send the product to consumer watchdog to have it tested in Australia because I think they’ve put illegal products inside it. This can do serious damage to your lips. Don’t buy it.

Svar fra Nelux
Its a scam
Its a scam. Ordered a product Nov 29. Its Jan 25 and never received my item. I reached out via email multiple times- no responses... hello its been over 50 days?

Svar fra Nelux
never received items
i ordered back in october and never received my order but they SWEAR it was delivered when it WAS NOT!!! i'm so annoyed because i paid $50 for 3 lip plumpers and they said they couldn't do anything about it. their customer service is awful!!!!!!!!!!!!!!!!!!!!!!

Svar fra Nelux
Stick it through! Beauty is pain. It’s worth it
Absolutely fantastic product, just needs to be used properly! Here’s my advice from my own experience, but remember we all have different skin and reactions as such.
-it hurts more than injectable lip fillers for me. It does not contain numbing agent as far as I know, unlike injectable fillers.
-it will hurt for 15-30minutes. It will feel like fire or some type of localised bug bite.
-In that time, do not try remove it or wipe it off (unless there is a medical emergency reaction). Sit through it and let it work.
-I suggest using it an HOUR BEFORE going out. This will give time for the pain to go and your lips to become more natural.
-unlike injectable filler, this has NO CHANCE of hitting a vein and causing bruising, filler migration or long term pain!
-You will be able to eat and drink after it settles down and the pain is gone (about 45-60 minutes for me).
-your lips are softer and feel more natural to touch in any way- there is no risk of bumps or hardness like injectable fillers often cause.
-my lips have stayed full after 5 hours however you can freely reapply it if you wish. I would not do it more than once every 6 hours for myself.
The main point I’d like to mention again-
IT WILL HURT. DO NOT WIPE IT OFF OR REMOVE IT, IF YOU WOULD LIKE ITS FULL AFFECT. Beauty is pain, this will leave you looking and feeling phenomenal!
I was really hopeful this would work I…
I was really hopeful this would work I tried it as soon as I came it burnt so bad it was worse then anything I’ve ever tried before I waited as long as I cld tried washing it with several different types of soap nothing would stop the burning I had to hold something cold between my lips just to stop the burning as soon as I wld take a breathe or remove my cold rag the burning would take over again will never use again and after all this my lips look super red but not any plumper then before this hell
Not worth the hype
Not worth the hype
I purchased the Nelux lip plumper gloss because I heard a lot of positive reviews and some of the results videos looked good enough for me to try it out, as I've tried lip filler injections and wanted an alternative. Saw this on sale and that was my prompt to purchase.
It arrived to Melbourne, Australia, in 2 weeks. Pretty decent postage time.
The first application was intensely painful. It severely stings, almost alarmingly, but I'd read about that beforehand, so I didn't panic, just waited the recommended 10 minutes to see the results.
I'll admit I DID see a difference. I've tried other plumping glosses which did nothing at all, so yeah, was pleased to see this one delivered a noticeable effect. However, it definitely wasn't a "lip filler effect", and it made the outer area of my mouth appear red and smudgy, which looked like pasta sauce stains, lol... I tried again without applying to my lip line and it still showed red around my mouth. I don't wear foundation makeup on my skin and I'm not going to start in an attempt to cover the redness around my mouth caused by this gloss.
The effects didn't last more than 15 mins for me. I reapplied, but after the dramatic stinging of the first application, my lips adjusted to the sensation and the effect was less noticeable the next few times around.
The gloss is very shiny and sticky, which I find uncomfortable - I knew it would be as that's expected with lipgloss - I'd just hoped the plumping results would be worth it.
Overall, I can say it did provide a better plumping experience than any other brand I've tried, but with such short-term results and the unsightly redness, I don't think it's worth having to re-apply every few minutes, nor the price.
Refund requires you to ship product back to China yourself.
Lip plumper burns too bad and doesn’t work. They say you can do a refund, but then you have to pay for shipping to send the product back, and their warehouse is in a different country. They are very bad at responding to emails and will not verify their shipping address. So be prepared to lose $20 at least on shipping if you don’t want your product.
I love Nelux 💓
I love Nelux 💓 I tried their eye patches, which are soo great and helps me for puffy eyes!! Second, the Lash Serum 10 out of 10!!👏 Made my lashes, fuller, longer and healthier. Of course i tried their lip plump as well, and hear me out, YOU need to try it! Omg, the effect on the lips is insane!!! Let’s not forget how cute the packaging is!🩷
I’m obsessed 🤩 and I will definitely recommend this to my girlies!!!

Svar fra Nelux
Recommend as a gift for your girl
I bought the lip plumper for my girlfriend, because she was always talking about getting lip fillers. She's really happy with the results of the lip plumper and never thinks about fillers anymore! She only said it burns a little after applying the product, but the results are great! I even find her more attractive now ;) Recommend as a gift for your girl.

Svar fra Nelux
Products are amazing
Products are amazing!
Very good quality & they look super cute.

Svar fra Nelux
Todo está espectacular
Todo está espectacular, sobre todo el empaque de los productos divino🥰🥰
Amé mucho las tintas, buena pigmentación sobre todo la comodidad❤️❤️
La mascarilla de colágeno realmente buena, recomiendo mucho estos productos 🥰🥰🥰
Y llegó super rapido.

Svar fra Nelux
I'm truely OBSESSED
I'm truely OBSESSED with the collagen mask & eye patched. Had to order them again 😍

Svar fra Nelux
Burned my lips!
Both me and my friend have tried this and it burned our lips horribly. I had an ice pack on for 20 minutes. And I use every lip pumper on the market.

Svar fra Nelux
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







