Mr Sunglass Store Anmeldelser 

So it's coming up to a year since I made my order with no communication for over 6 months. I purchased using a company scheme and had to tell them I'd been defrauded not great.
I had the same technical delays email blah blah blah and then absolutely nothing at all.
I ordered from them previously and all was fine what a mistake to go back! Incredibly frustrating, my only advice is to avoid this absolute sham of a company like the plague and to stop funding their fraudulent business practices.

No me hacen caso. Pague 130 euros y no me llega el producto ni la devolución. Llevo más de 2 meses asi. Lamentable trato al cliente No recomiendo
No me dicen qué pasa. Solo dicen: lo trasladamos al departmento. Solo quiero MI dinero porque no me han entregado las gafas.

Hice un pedido de una montura el 31 de julio de 2026 ,rapidamente me mandaron la confirmacion del pedido, pero esa montura no la tenían en stock;se pusieron en contacto conmigo para buscarme otra opción y como no fué posible me reembolsaron el dinero inmediatamente; muy buen trato por parte de Cris y Manel.

Peter Hertel, ich habe genau das Gleiche wie Sie erfahren. 600€ für eine Brille überwiesen und anschliessend immer vertröstet worden, dass Sie auf den Wareneingang warten müssen. Unzählige Male geschrieben bis ich keine Antwort mehr von denen erhielt. Das ist Betrug, eine Rücküberweisung- trotz deren Ankündigung- war nie erfolgt.

I would strongly advise caution before ordering from Mr. Sunglass.

I placed my order (#1000100732) on 19 November 2025. More than seven months later, I have still not received the sunglasses or a refund.

I contacted customer service several times requesting an update. Unfortunately, my most recent emails have been completely ignored. Despite giving the company multiple opportunities to resolve the issue, I have received no meaningful communication and no solution.

Based on my experience, I cannot recommend this company. The lack of customer service, communication, and failure to deliver the order has been extremely disappointing. I sincerely hope my case will finally be resolved.

Finger weg! Es wird behauptet, dass die Brille sofort lieferbar ist, dann nach 14 Tagen nachgefragt wo die Bestellung bleibt, als Antwort Ausreden dass sie noch auf den Wareneingang warten! Heute nach 3 Monaten Geld zurückgefordert, keine Antwort mehr und auch keine Rücküberweisung

Mes lunettes sont conformes à mon attente.
Livraison dans les délais.
Très satisfait de ma commande et pourtant j'étais plutôt inquiet au regard des avis négatifs.

Finger weg! Brille Anfang Mai bestellt mit Lieferzeit von 14 Tagen. Nach über 6 Wochen immer noch keine Brille erhalten. Auf Emails wird mit Ausreden reagiert, die mehrfache Aufforderung, dass Geld zurück zu überweisen, wird nicht nachgekommen. Schalten nun unsere Bank ein. Hätte ich hier mal vorher geguckt. Erspart euch das!

J'ai commandé des lunettes à 200 euros soit disant en stock en décembre, nous sommes fin mai, j'ai toujours rien reçu.
Ce site est une honte, je leur écris toutes les semaines, ils disent qu'ils gèrent mais ne font rien ne me rembourse pas.... bref une grosse arnaque, n'achetez jamais de la vie sur ce site!!!!!

this site should not be on line. It's a scam

Ordered serengeti glasses best price and fast recomend

I was scammed too. It is sad that this dude has been able to get away with this for so long. Look up the alleged shop address and you'll see it doesn't even exist.

**⭐☆☆☆☆ – Unacceptable experience – 5 months with no delivery**

I placed an order (**#1000100789**) on **December 13, 2025** for a pair of Tom Ford sunglasses.

Today, it is **May 2026 — nearly 5 months later — and I have still received nothing.**

Throughout this entire period, I have only received **vague, repetitive responses** mentioning “manufacturing delays” or that the item would arrive “in a few days.” None of these commitments were ever respected.

There has been:

* **No delivery**
* **No clear timeline**
* **No accountability**
* And **no proactive communication**

At some point, this stops being a delay and becomes a **serious failure in customer service and order fulfillment**.

What is most frustrating is the lack of transparency and the constant deflection instead of providing a clear solution. After months of waiting, I was even asked to “wait a bit longer” — which is simply not acceptable.

I am now requesting a **full refund**, as confidence in this order has been completely lost.

**I strongly advise future customers to be extremely cautious when ordering from this store.**

Update zur Bestellung #1000099965
Bis heute immer noch keine Brille oder Rückerstattung erhalten.

this is scam shop, im ordered sunglasses 1 year ago and didnt recived yet, it was cost around $450

I paid for the order on November 2, 2025. After waiting several months, I requested a refund. I still haven't received my money back, and the order hasn't shipped.

Avoid this site, it's a scam -> mr-sunglass.com

Hice un pedido el 9 de julio de 2025 y todavía hoy 17 de marzo de 2026 no tengo ni las gafas ni la devolución. Llevan meses dandome largas y ninguna solución. Huele a estafa y/o ruina..no se os ocurra comprarles!

ARNAQUEUR
CE GENRE DE SITE DEVRAIT ETRE FERME DEPUIS LONGTEMPS.

Brillenersatzteil bestellt, Lieferung ist bis heute nicht erfolgt, obwohl als sofort lieferbar angegeben. Nach über 3 Monaten haben wir vereinbart, dass der Kaufpreis erstattet wird, der bis heute nicht erstattet wurde.

This has been the worst online shopping experience I have ever had.

I placed an order on mr-sunglasses.com in December, and my package was never delivered. We are now in March, and I still have no product and no refund.

After contacting customer service, they told me a refund would be processed, but that was several weeks ago. Since then, every time I ask for an update, I receive the same vague response saying the refund is “in progress.”

It has now been months since the order, and the situation is still unresolved. The lack of communication and the endless delays are extremely frustrating.

Based on my experience, I strongly recommend being very careful before ordering from this website. You might end up waiting months without receiving either your order or your money back.