Still no rebate on garden hoses i ordered months back which were useless for 47 pounds a fake company I gave up on emails to them promised rebate that never happened buyer beware.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I gave 4 Stars because I couldn’t find where the package will be shipped from. This is important because customs charges, VAT, and administration charges will be added to the cost of everything shippe... Vis mer
Selskapet har svart
The web page and advert clear and concise. .Easy to follow instructions. My score would have been higher upon payment via PayPal went through I noticed it had my old address down for billing and del... Vis mer
Selskapet har svart
Ordered a catching stick game for £18 where others (I thought were scams) were half the money, all the hallmarks looked like I was scammed, no coms, no email, just quiet, however after writing a scath... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Conceived by a team of young, passionate, and visionary minds, Moonlitcat is more than just a shopping destination; it’s an experience. Here, innovation and style converge with unparalleled service to transform the mundane act of shopping into a remarkable journey.
Kontaktopplysninger
Storbritannia
- customer@moonlitcat.co.uk
- m.moonlitcat.co.uk
3,3
Middels
103 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to follow website.
Easy to follow website.
Payment easy
Delivery was a minor problem that's our end not yours.
Altogether very pleased with your service.
Thank you
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
very easy to use
very easy to use, quick and efficient, lots of ways to pay
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was mainly the brush that…
It was mainly the brush that straightened hair. I've been looking for something like this for a while.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy to order
Easy to order.
It was a good experience.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great website
Easy navigation of website, and a video on YouTube that made me decide on the product
31. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered this item on the 26th May…
I ordered this item on the 26th May Told it only takes 3days ,it's now the 30th May ...
Where is my package?? I'm told it's in transit WHERE IN TRANSIT????
IF ITS STILL ON A SHIP ...TELL ME..
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We’re sorry for the inconvenience you experienced
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Looks good for my car...
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
'an exercise brand it is not.
I order a resistant baned that you put your feet and you exercise with it what receives, what's a waste of money? I've never seen anything like it.ive disposed of it. What a scam this is . I wonder how many people have purchases them .
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Good well informed reliable service
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Do not do business with Moonlitcat
Do not do business with Moonlitcat. It's a scam! I ordered a water pressure washing attachment for the hose. It arrived very late and was missing the nozzles that are needed to make it work. They weren't prepared to supply the missing nozzles and stated their policy for return / refund included the requirement that I paid the return postage!! Then they offered a 50% only refund with no return required. Either way, without the nozzles, I'm out of pocket. Avoid avoid avoid!
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
It was so good and simple to order
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Kjære kunde,
Takk for at du tok tid til å etterlate oss en femstjernegjennomgang.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team"
Easy to do
Easy to do, and can't wait to put this product to the test if it's as good as you say will order from you again.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Kjære kunde,
Takk for at du tok tid til å etterlate oss en femstjernegjennomgang.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team"
By hook or by crook
I found the site very easy to use and only took seconds to place my order
Just waiting now to see how long it takes for the hooks to arrive and see if they are as good as it says
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Kjære kunde.
Vi ber dypt om unnskyldning for enhver ustabilitet og mangel på tid støtte du kan ha møtt under bestillingsprosessen.
Teamet vårt har undersøkt ordren din, og den er overført.
The high pressure yet flexible spray nozzle.
Well the company is marketing this product extensively. However my reason for 4 stars is that some of the videos are exaggerated somewhat. I have bought the product based on their scientific approach, but lets see how it works when i have it to try. I also hope i wont be waiting ages for mine to be delivered.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Kjære kunde.
Takk for at du tok tid til å få oss gjennom den fire stjernerasjonen. Vi har bekreftet at din ordre er overført, og nå er overført.
Vi prøver å gi kundene våre beste tjeneste. Hvis du møter noen problemer i fremtiden, kan du kontakte oss for hjelp.
Vi håper å fortsette å gi deg høykvaliteter og tjenester i fremtiden, og vi kan ikke vente på å tjene deg igjen snart. Takk for at du valgte oss!
Beste idé:
Customisert Service Team
Easy to find and purchase goods
Easy to find and purchase goods order emailed very fast and kept up to date with delivery date
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
Kjære kunde,
Takk for at du tok tid til å etterlate oss en femstjernegjennomgang.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team"
My disappointment was that on the…
My disappointment was that on the advertisement they said that the delivery was free of charge on the offer to purchase. I have purchased the items but been charged delivery. I would of given 5 stars but this has let you down.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
After checking out what I wanted
After checking out what I wanted, it became easier to use the ordering and then all was done, so thanks.
3. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Here's Hoping
My ordering experience went very smoothly and the app was easy to navigate.I was disappointed with the reviews you have received up to now and hope I don't fall into the poor review category.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Very simple experience in purchasing…
Very simple experience in purchasing the car polish. I’m hoping the polish is as good as advertised.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Easy ordering but....
Reasonably easy to order except that offers kept coming up before I could check out, easy to click on something you didn't want
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonlitcat
"Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.