lucky2go Anmeldelser 

1 662
•
TrustScore 2 av 5

2,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Moje doświadczenie rezerwacji lotu Waw do Agadir,Maroko odbyło się szybko i sprawnie. Jedna uwaga w sprawie zapłaty, Kwota do zapłaty, a lot podana na stronie była 223.31 zł., Natomiast pobrano... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Uma experiência a nunca mais repetir. Comprei 1 viagem de ida e volta no valor de €600,00 e também comprei com o acréscimo de €60,00 de seguro de cancelamento de viagem. Por motivos pessoais fui obr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Rezerwowałam lot w obie strony do Turcji. Mój pobyt 28.04 - 05.05 2024 rok. Cała rezerwacja przebiegła pomyślnie, odprawa on-line, bilet. Informacje były systematyczne i czytelne. Dzwoniłam również do... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

l’annulation du vol : A catastrophic experience – to avoid at all costs! Nonexistent customer service: it is impossible to reach them, whether by phone or email. My return ticket was cancele... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå

Opplysningene stammer fra ulike eksterne kilder

lucky2go helps you find cheap flights for connections carried out by over 800 airlines, regular as well as low-cost and local ones. Now you can combine them much easier and cheaper into one travel plan thanks to our friendly technology called virtual i...


Kontaktopplysninger

2,0

Under middels

TrustScore 2 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,0

Alle anmeldelser

(1 662)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I read the reviews here and was very...

I read the reviews here and was very concerned that I had just been scammed. I called up Lucky2go and the man on the line was actually very helpful and provided me access to manage my booking through the airline company itself. Overall I have maybe saved about £5 so you can decide whether or not it is worth the hassle. It seems a lot of the issues come from potential flight changes, and whilst this is a concern for me as I am yet to have my flight, so far they have been good.

1. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi Jack,
very nice to read this! Thanks for your feedback :)
Best regards, Margaret

Vurdert til 5 av 5 stjerner

Easy does it

It was easy to understand and get a good deal.

25. juli 2024
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Svar fra lucky2go

Hello,
we are pleased that you like our service. Thank you for your feedback.
Yours sincerely, Margaret

Vurdert til 1 av 5 stjerner

Negative stars my booking says canceled…

Negative stars my booking says canceled and they debt my money from my account!!!! My flight leaves tomorrow morning and I can’t get a hold of customer services

24. juli 2024
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Svar fra lucky2go

Hi Rosmery,
we will deal with your case as soon as possible. Write to us using the contact form at https://www.lucky2go.com/about-us/contact. Please include your booking reference number in your message - this will speed things up.
Best regards, Margaret

Vurdert til 1 av 5 stjerner

I booked a ticket and made the payment

I booked a ticket and made the payment. The platform said it is in process. After a few hours it says the booking has been cancelled. Now there is no response and I am still waiting for a refund.

17. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi Abdul,
thank you for your feedback. We are currently reviewing your notification. We will get back to you.
Kind regards, Margaret

Vurdert til 5 av 5 stjerner

Perfect!!

Perfect!!
Great Experience and communication!!

17. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi Francisco,
thank you for your feedback! It means a lot to us. We are glad you are travelling with us.
Best regards, Margaret

Vurdert til 1 av 5 stjerner

Ihr seid die richtige Betrüger

Ihr seid die richtige Betrüger . Ich würde keiner hier empfehlen Tickets zu buchen. Ihr sagte , dass keine Rückerstattung möglich ist aber bin selber in Tashkent in Flughafen und nachfragte nach Rückerstattung , die meinen wir haben schon dieses Ticket zurückgezahlt .

14. juli 2024
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Svar fra lucky2go

Hi Mansur,
thank you for your feedback. You have submitted a complaint regarding this issue and received a response. If you disagree with it, please respond to it.
Best regards, Margaret

Vurdert til 4 av 5 stjerner

Easy to use

Easy to use
And safety

15. juli 2024
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Svar fra lucky2go

Hi Rami,
thank you for your feedback! It means a lot to us. We are glad you are travelling with us.
Best regards, Margaret

Vurdert til 5 av 5 stjerner

Very good and very repeat when anybody…

Very good and very repeat when anybody ticket you get your result immediately this is very nice. You need to confirm between 5 to 6 minutes. Be flying anyway you want I enjoyed it very nice. Very good thank you

10. juli 2024
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Svar fra lucky2go

Hello Sam,
it is a great pleasure to read such feedback. We are glad you are travelling with us. I wish you have a nice day!
Kind regards, Margaret

Vurdert til 1 av 5 stjerner

Surprise Fee!

Bought ticket and second charge appeared on my credit card with Lucky2Go’s hidden transaction fee. Very underhanded way to do business. Avoid Lucky2Go.

5. juli 2024
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Svar fra lucky2go

Hi Arch,
like other travel booking platforms we charge a service fee. It allows you to choose the best deal, book it quickly and we'll be there to help you if you need it - whether before or during your trip. Before you pay for your booking, you can check all the amounts listed that make up the total price.
Kind regards, Margaret

Vurdert til 1 av 5 stjerner

DO NOT WASTE YOUR TIME&MONEY

They lied and said the airline would not refund me even though I spoke to several airline spokespeople that said they were able to refund as long as lucky2go did it on their end. They failed to do it within the 24 hour window and took their time getting back to me. I could not reach any customer service agent who actually knew what they were talking about. I am a college student and just lost a good amount of money and am very frustrated. I really tried my best to get the refund and had the actual airline telling me I was doing everything right. This service is NOT reliable or respectful do not use them. I thought they would be legit but they are not. SAVE YOUR TIME AND MONEY!!!

2. juli 2024
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Svar fra lucky2go

Hi Genevieve,
Thank you for opinion. I forwarded the matter to the Customer Service Department. Please wait for contact.
Best regards, Margaret

Vurdert til 1 av 5 stjerner

À fuir

Lors de la réservation un message « la carte n’a pas pu être débitée » a était noté et sur ma réservation c’est noté en attente de payement cela veut bien dire que je ne vais pas être prélevé ? Site vraiment nul aucun moyen de les joindres

26. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda

Vurdert til 1 av 5 stjerner

Fraude cibernético

Me vendieron un billete que no servía, perdí el vuelo, rentacar, tiempo, pagar otro billete. Está página debería estar cerrada. Comenzaré acciones legales de fraude cibernético.

22. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi, we cannot find your booking. Please contact us using the form on https://www.lucky2go.com/about-us/contact. We will reply as soon as possible. Kind regards, Magda

Vurdert til 1 av 5 stjerner

Terrible customer experience

Terrible customer experience. Website shows prices much cheaper then other and when you spend your time and fill all the fields, choose all the options and confirm, they say that the price is higher (similar to other websites). It's just cheating. They hope that a person tired of filling out all the data will buy a more expensive ticket.

19. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi, we do not have any data to find your booking. Please write to us using the contact form at https://www.lucky2go.com/about-us/contact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda

Vurdert til 1 av 5 stjerner

They never refunded me after my flight…

They never refunded me after my flight got canceled they received the refund but I HAVE NOT

14. mars 2024
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Svar fra lucky2go

Hi Joseph,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://www.lucky2go.com/.
Best regards, Margaret

Vurdert til 4 av 5 stjerner

Interesting/successful/nervous

It was an interesting experiment. If you don't care so much about the precision of your journey, it can be considerable. Actually they perform well about my reservations and there was no mistake. Company take responsibility about my cancelled flight refund. We couldn't get any document from the airlines system until last 8-24 hours. We got the boarding passes at the airport(I asked 8 hours before the flight about the situation for customer relations and they directed fast, luckily :)

8. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra lucky2go

Hi Kağan,
thank you for your feedback! It means a lot to us. We are glad you are travelling with us.
Best regards, Margaret

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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