Gearcustoms.com Anmeldelser 105

TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very nice. My wife loves it and the seller reached out several times to make sure it was perfect. I’m never one for leaving reviews and I do Not always have much faith in ordering customized items onl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We gave one of the personalized blankets to every grandchild (11) this Christmas and they all loved them!! And they all seemed to grasp that when they were wrapped in the blanket they were wrapped in... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I am with most of the other customers on the bad reviews I read, Guaranteed delivery by Christmas IF ordered by Dec 10th, Ordered Dec 3rd and got an email saying they received order and am processing... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered a product which was supposed to arrive in 7-10 business days. I got notification that it had shipped via USPS but when I tried to track it, it said only that a label had been created. After... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Awesome experience

Awesome experience. Very helpful and timely when responding to an issue with my order. Will definitely support in the future.

5. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

So thank you for your supportive feedback!
We are extremely looking forward to your opportunity to serve you again

Vurdert til 5 av 5 stjerner

Exactly as pictured and described

Exactly as pictured and described. I am in Canada and shipping was super fast from the USA. Product arrived un damaged. I had to contact support about tracking and they were extremely helpful. even followed up after the item was delivered which shocked me. Great product, Great customer support and fast shipping. I wish they sold other stuff I need!

3. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

Hi there, we are so sorry for taking so long to get back to your reply. We are so glad to hear that we have done well in serving your needs. Your comment is one of the most motivations of us today to keep trying and develop our service!

Vurdert til 5 av 5 stjerner

Happy Customer.

Product arrived very quickly. Excellent quality and very reasonably priced. Recommended sellers in my opinion.

27. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

Hi there, we are so happy to know that you are satisfied with our product! Thank you for your support!

Vurdert til 5 av 5 stjerner

I ordered 2 coffee mugs for daddy and…

I ordered 2 coffee mugs for daddy and mommy to be with sonogram picture I'm very happy with this company I will definitely be ordering more items 😊😊 most important my daughter and son in law love the mugs with their baby bump sonogram 🤗😊😊😊

9. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

We are so happy to hear that you like our products! We will try more to always make customers happy with our services

Vurdert til 4 av 5 stjerner

Excellent product lack of communication

Excellent product turned out great and she loved it but I got a order confirmation and that was it no shipping confirmation/notification and they took close to 3 weeks or a month to get here witch was fine and I’m sure COVID ugh had some to do with the shipping but I wasn’t so sure that it was still coming or not all and all great product and would order from them again

8. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

We regret that you did not receive an email with your order status after placing your order. We will re-check our system to make sure the error does not occur again
But it's so glad to hear that you like our product! We look forward to serving you again!

Vurdert til 5 av 5 stjerner

Farrier mug

I loved the mug and so did my farrier. Due to the slow mail service because of Covid I was upset that it took so long but the arrival was worth the wait. It was perfect! I will check out the website again for gifts! Thank you for selling such a great idea of personalized products!

25. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Product

Shipping took a bit longer than expected, but very pleased with the product! Looks great!

25. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

Thank you very much for the update
We are glad to have you satisfied even though the delivery is quite slow
Wish you and your family have the best holiday!

Vurdert til 5 av 5 stjerner

My first time ordering from here

My first time ordering from here, but not my last. The order was perfect, exactly what I ordered, came in a timely manner, and the way it was packaged for delivery could not have been any better. I have nothing negative to say about my first experience. Just "Good Job" to you all and a very Merry Christmas. You made mine.

24. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

Thank you very much for this sharing!
The gear customs team will try to work more effectively to make all our customers feel satisfied
Your comment means a whole world to us
Best wishes and happy holiday!

Vurdert til 5 av 5 stjerner

Highly RECOMMEND! SUPER!!!

BEST customer service I have experienced with a personalization store! They do beautiful work, the product was EXACTLY as shown and expected. And when there was a problem, they dealt with it IMMEDIATELY, kind and professionally and fixed it/replaced it at no cost!!!! I can't recommend this website enough!!! 100% satisfied!

18. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

We are so happy to make you feel satisfied even though your first experience with damaged product was not good
Glad to know that your replacement order has arrived as quickly as possible
Wish you and your family best wishes and happy holiday!

Vurdert til 5 av 5 stjerner

Thank you

Thank you for fixing the mug by sending a new one. I appreciate the effort.

15. desember 2020
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Svar fra Gearcustoms.com

Hi,

Thanks for your email to notify us of the difficulties you have been experiencing with our store recently.
We are so sorry for the bad experience you had :(
We had received your product's image and request the warehouse to replace your product with the new one immediately

Thank you for trusting us and being a Gear Customs's customer
Wish you have happy holidays

Vurdert til 5 av 5 stjerner

What a great gift for my farrier

What a great gift for my farrier! Will use your site again!

13. desember 2020
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Svar fra Gearcustoms.com

Hi!
We are so glad to hear that. Your feedback is invaluable!
We will keep up the form and try our best to make you happy like this next time.
Thanks for being a Gear Customs'customer!

Vurdert til 4 av 5 stjerner

The color of one horse was very…

The color of one horse was very different from the colors offered. The sorrel color eas was a dark brown almost black.

13. desember 2020
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Svar fra Gearcustoms.com

Hi,
Thanks for your feedback. We have contacted the warehouse to check it out and make a new update for printing machine
So sorry for not reached your satisfaction and thank you for trusting us
Hope we can have a chance to serve you again!

Vurdert til 5 av 5 stjerner

Daddy mug

I just received my mug, looks great. My grandson will love it! Thank you.

9. desember 2020
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Svar fra Gearcustoms.com

Hi,

We are so sorry for this inconvenience! We have emailed you your tracking number and its status
Hope you understand
We can't do anything to force the courier to ship your package faster. Could you please wait for the order a little more?

Vurdert til 5 av 5 stjerner

Great product.

9. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Gearcustoms.com

Hi,

Your support means the world to us! We are so grateful for the pleasure of serving you and hope we met your expectations.

Vurdert til 5 av 5 stjerner

I am very happy with their services/product

I opened my package and discovered I had received someone else's personalized coffee mug order, but the company quickly corrected the error and shipped my order in time for Christmas. The mug was super cute and I loved that I could personalize it with my horse's names and specific colors. My veterinarian absolutely loved this gift. I would certainly order from them again.

8. desember 2020
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Svar fra Gearcustoms.com

Hi,

We are so sorry for your bad experience with us
Please email us your product's image. We will check it out with the warehouse and resent you a replaced product as soon as possible
Hope your timeline still be fine

Vurdert til 2 av 5 stjerner

The coffee mug arrived quickly but was …

The coffee mug arrived quickly but was damaged upon arrival(chipped and a small crack)I’m working on getting a replacement hopefully before Christmas

29. november 2020
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Svar fra Gearcustoms.com

Hi,

We are so sorry for your bad experience with us
Please email us your product's image. We will check it out with the warehouse and resent you a replaced product as soon as possible

Vurdert til 3 av 5 stjerner

There was quite a bit of confusion when…

There was quite a bit of confusion when I placed my order. I didn't know if it went through or not. I re-ordered and sent an email asking if there were two invoices. I did not hear back. After awhile I began getting emails that the order had been misplaced asking me to re-mark my choices on the attachment. It didn't work, so I wrote back that with all this mess I would just like to cancel my order. I got an email that stated that I could not cancel and that the product was being shipped. I did finally receive the product and really love it, but I doubt that I will order from Gearcustoms again.

27. november 2020
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Svar fra Gearcustoms.com

Hi,

We are so sorry for your bad experience
Your support means the world to us!
Please let us serve you. We will try our best to make you happy next time.

Vurdert til 5 av 5 stjerner

Awesome cup!

27. november 2020
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Svar fra Gearcustoms.com

Hi,

Your support means the world to us! We are so grateful for the pleasure of serving you and hope we met your expectations.

Dette er Trustpilot

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