Gearcustoms.com Anmeldelser 105

TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very nice. My wife loves it and the seller reached out several times to make sure it was perfect. I’m never one for leaving reviews and I do Not always have much faith in ordering customized items onl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We gave one of the personalized blankets to every grandchild (11) this Christmas and they all loved them!! And they all seemed to grasp that when they were wrapped in the blanket they were wrapped in... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I am with most of the other customers on the bad reviews I read, Guaranteed delivery by Christmas IF ordered by Dec 10th, Ordered Dec 3rd and got an email saying they received order and am processing... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered a product which was supposed to arrive in 7-10 business days. I got notification that it had shipped via USPS but when I tried to track it, it said only that a label had been created. After... Vis mer

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Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Personalized mug

I purchased a personalized Bluey (ask any three year old) mug as a gift for my granddaughter to give to her mom. The colors are vivid, and the mug appears to be of good quality. The order arrived in approx 7 days.

21. november 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

Customized Halloween Horse Flag

Ordered a customized Halloween Horse flag. Great quality. Vibrant colors. Reasonable shipping time.

10. oktober 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

GearCustoms.com= incredible customer service!

GearCustoms.com was incredible! I saw a specialty shirt and placed the order, then immediately emailed about the material of the shirt. I also let them know that the only thing that would make the shirt more special would b to have the Grandma name changed to fit what the grandkids actually say. The overwhelming joy when order arrived with the special name, was a great surprise!!
Ashley with customer service was quick to respond and answer my questions and shirt was received quickly! Great quality and super soft material, too!

11. oktober 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

Shirt was a quality t shirt and was…

Shirt was a quality t shirt and was what I expected when I ordered it. It came just in time for the person's birthday and she loved it thank you . Plus I'll be ordering another shirt soon love 💕 these guys ☺️

26. september 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

Highly recommend this company for…

Highly recommend this company for custom mat!! Just received and looks awesome!! Customer service was amazing as well

15. september 2022
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We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

The Trust Pilot Website was very easy…

The Trust Pilot Website was very easy to navigate. I love the convenience of the website while showcasing the design, colors, products, and sizes. Very cool!!

5. september 2022
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We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

My Gear Customs shirts.

The 3 shirts I ordered were awesome and the picture looks just like my friend. She loved them. I am very pleased and satisfied with my order. Thank you at Gear Customs team.

25. august 2022
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We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

Customizing made easy!

The GearCustom website made customizing my wife’s “Don’t Stop Retrievin’” t-shirt a snap. Downloading, cropping and sizing the image took seconds, and she LOVED the result!

20. august 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 5 av 5 stjerner

I got the blanket for my MIL birthday

I got the blanket for my MIL birthday. It was awesome! So soft and just the right size for her. The printing was beautiful! Lots of happy tears from her that day!

18. august 2022
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Svar fra Gearcustoms.com

We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 1 av 5 stjerner

Suspicious Business

This business is fraudulently using my company's address as the address of their "US Warehouse". They do not exist nor do they operate from the address listed on their website. I have received plenty of returned to sender packages. I have reached out to the company directly to have them remove my address from their website and using it as their return address and a representative told me they will not pick up the returned packages and that I was responsible for disposing of them. This is extremely frustrating, because I have had to toss out plenty over the last few months. I probably receive at least one package every other week! I cannot speak for the quality of the products or service - but one can only suspect that shady business practices don't bode well for quality of products or service.

27. juli 2022
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Svar fra Gearcustoms.com

We used to rent a building in your area as our headquarters but have moved, sorry for the inconvenience you've had with us, we've fixed it.

Vurdert til 1 av 5 stjerner

If I could give zero stars I would

I placed and order for 3 custom t-shirts on May 5, 2022. I never received my order. When I emailed support and they provided me with the tracking info and told me my order was delivered on May 31. I checked at the rental office and it was not there either. After reviewing the tracking further, I noticed that once the package arrived to my local post office, it was tagged to "return to sender" 2 hours later. Therefore it was never delivered to my address. I show that it was "delivered to original sender" on May 31, 2022. I have attempted contact with support at gearcustoms and kept getting what appear to be automated responses with the tracking information and eventually no response at all. I tried calling the number they have for support as well and that was just a voicemail line. No way to talk to a human. I'm now in the process of filing a claim with my bank to get the my money reversed which I'm hopeful will happen.

24. juni 2022
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Svar fra Gearcustoms.com

Hi,
I am Amy from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at support@gearcustoms.com. I am more than happy to assist you anytime.
Looking forward to hearing from you soon. Thank you!

Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! THEY SENT ME A DAMAGED AND TO TOP IT OFF THE WRONG PRODUCT I ordered. It took longer to recieve. They never provided a tracking number or order number to my email. I wanted to replace the item, but they never responded to emails! They have no contact phone number. Buyer BEWARE! DO NOT ORDER FROM THEM!

16. april 2022
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Svar fra Gearcustoms.com

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please let me know how we can make you satisfied.

Vurdert til 1 av 5 stjerner

Wish I’d read the reviews before I…

Wish I’d read the reviews before I ordered. I keep messaging about some items I purchased for my daughters graduation. They aren’t responding and AMANDA THE CUSTOMER SERVICE REP… is a joke. I will have to order her items from another company in hopes that she’ll get it in time for graduation. 😭

5. april 2022
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Svar fra Gearcustoms.com

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please let me know how we can make you satisfied.

Vurdert til 4 av 5 stjerner

They fixed the problem with the 1st…

They fixed the problem with the 1st shirt & they sent me a new one. Very thankful I got the right one! Looks great and fits great! Thank you!

5. januar 2022
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Svar fra Gearcustoms.com

We appreciate your review, have a nice day, thank you for trusting us and being a Gear Customs's customer

Vurdert til 1 av 5 stjerner

beware of this site, just plain fraud

beware of this site. My wife ordered two mugs, received one not the other. She inquired of the second mug they sent a tracking number that was not correct. The tracking was for Florida no address even close to ours in Michigan. They concluded that the product was delivered and stopped communicating with my wife. She really wanted the mug for a christmas gift and now stuck with a 25 dollar charge on a bank account which can not get back. If you do order from this site use a credit card, at least you can get your money back via an inquiry.

31. desember 2021
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Svar fra Gearcustoms.com

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We have had some personnel changes recently, so the response is delayed, please email us again about your problem, thank you

Vurdert til 4 av 5 stjerner

I ordered a t shirt dec 11 for…

I ordered a t shirt dec 11 for guaranteed Christmas delivery. I was immediately given a UPS tracking link, however days went by and the link just kept saying UPS was waiting for the package. I called and left several messages, and emailed several times to get some answers. Nobody once responded to any of my inquiries. Then I check my mail on Dec 24 and to my surprise there it was! Very happy with the product, leaving on star off for the absent customer service. Just be patient and know your item is indeed on its way.

25. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BAD Customer service

I am with most of the other customers on the bad reviews I read, Guaranteed delivery by Christmas IF ordered by Dec 10th, Ordered Dec 3rd and got an email saying they received order and am processing it. Thats there last we heard, Sent several emails FINALLY got a response Dec 20 saying they CANNOT find our order and are refunding our money. 5 days before Christmas. How do they stay in business????

20. desember 2021
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Svar fra Gearcustoms.com

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please let me know how we can make you satisfied.

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