Terrible company, terrible service. Be prepared to fight for a seat on the shuttle, as these unprofessional people can't properly organize the process of handing over your car and getting you to the a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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When we drove into where you leave your car to be taken away wherever they actually park the cars there was almost fisticuffs happening between some customers. The reason was not enough shuttle vans,... Vis mer
If no star option, that’s the choice I’d choose. It’s cheap so of course you get a cheap and nasty service. Don’t use these they have zero customer service. You are treated like cattle. Your cars will... Vis mer
Excellent service from start to finish! My flights were cancelled, so I had to change my plans several times and leave the car for longer than expected. The team were extremely understanding and gave... Vis mer
2,3
Under middels
85 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very rude staff caused us to miss our…
Very rude staff caused us to miss our flight. We arrived a bit later than expected but called 30 minutes before to let them know when we would be arriving. There was a car and driver available and we were forced to wait 20 minutes with a baby causing us to miss bag check in for our flight and consequently miss our flight. Even though direct transfer is advertised. They then say its every 15 minutes but the last bus went at 5:30 and we had to wait until 6am.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Poor Service
Car was fine and damage free, however the service leave a lot to be desired. Non verbal staff when arriving making it a very chill first impression and pick up driver had us waiting for 40 mins and had to be chased up. Would not recommend or use again.
2. juli 2026
Anmeldelse skrevet uten oppfordring
AVOID.
Would give 1 star if I could.
Not disability friendly, and even when told what requirements are needed they do not cater to it. Instead they leave their disabled customers to feels humiliated at the struggle of getting in and out of their very high vans. Would not recommend.
9. juni 2026
Anmeldelse skrevet uten oppfordring
HORRENDOUS
HORRENDOUS. DO NOT USE. Please be aware that they change the company name on here as well! They also advertise as GAPS PARK & RIDE GATWICK. Would have given zero stars if possible. We arrived at the parking and got the frostiest reception. The transfer driver arrived, put us in his van (which was absolutely filthy and stunk) then drove off somewhere and didn't say anything. I asked reception where he had gone and he said he would be back soon. He then arrived back about 15 minutes later in what was clearly a customer's Mercedes and reversed it into another customer's BMW! They told us we would wait 30 mins to be collected when we get back from holiday. We called them 40 mins in advance and they said they would be there then their mobile number disconnected completely and the landline didn't work either so we had no way of contacting them. We waited an hour. The other lady in the van on the way back said they messed up her booking, she missed her flight to Copenhagen and had to get a taxi to Heathrow and lost over £300. Thankfully our car was OK when we returned and I kept an eye on where it was as I have a connected app. Please do not use this company. And please, to the transfer driver, wash your armpits mate because you smell horrendous!
8. juni 2026
Anmeldelse skrevet uten oppfordring
Avoid
Surly, rude, unprofessional and complete strangers to the concept of customer service - AVOID
20. april 2026
Anmeldelse skrevet uten oppfordring
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