I tried to order a bra without using their subscription service, they listed PayPal as an option for payment but they “blacklisted” me, refusing to sell me the bra because I wanted to use PayPal. Wh... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This is a scam, not only is the bra rubbish but there is a well hidden clause to sign up to a “subscription” which if you try to cancel they make you jump through hoops and then offer you only half of... Vis mer
Selskapet har svart
Never received product I ordered. I have proof yet still being denied a full refund. Customer service is horrible. Definitely a scam site. Dana from customer service responded to my query about... Vis mer
Selskapet har svart
Awful company from start to finish. I came across the company through an IG ad. When I finally decided to purchase, I wasn't sent an email confirmation, they overcharged me by 5X and added 7 duplicate... Vis mer
Selskapet har svart
2,1
Under middels
64 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Horrid. Stay away at all costs
One star because zero stars wasn’t an option. Horrid return policy and customer support. The website wrongly advertises “hassle free returns.” In fact, there are no returns. I kept bugging customer support for a return label. They kept trying to get me to keep the product for a 30% refund. Two weeks later, when I got them to give me a return address, I had to pay $20 out of pocket to return it!!! A $20 return for a $40 product. What’s worse is that I have still received no acknowledgment or refund.
STAY AWAY AT ALL COSTS!!!
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Fitcharm
Upon reading your message regarding the refund, I genuinely felt your frustration and disappointment, and for that, I am truly sorry.
Can you please provide is with your order# or the email address used when you placed the order so we can look into this?
I wish I could give zero stars to rate…
I wish I could give zero stars to rate this company. Terrible product, shocking customer service
I ordered two bras and because of their dodgy order form, I received a total of 5 bras. I received one invoice for the 2 bras but they charged my account for 5 bras. When I raised this and asked for a refund for the 3 I didn't order, they tried to persuade me to keep the 3 bras and offered a 30% disc for more! I told them no way and asked for a returns form. After many emails they begrudgingly sent an address in the US said I would need exact packaging for refund. The items are made in the Far East. I never got a chance to return. The bras were supposed to be different sizes but they are all identical. Avoid this company.
1. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Fitcharm
I’m writing to personally express our deepest apologies for the situation you faced with your order with us. Can you please provide is with your order# or the email address used when you placed the order so we can look into this?
Fraudulent subscription
Still taking my money and I just caught it. I never signed up for any kind of subscription! I bought a bra and they’ve been charging me every month since! Scam!
1. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Fitcharm
I am sorry to hear that you incurred additional charges, however, to assist you further and look into this can you please provide additional information so we can check the status of your order? Please provide us your name, shipping address and email address used to place the order.
Continued to charge me, never received the product
I ordered two bras in October 2023 that I never received. I contacted customer service who told me it was lost in the mail. I initially let it go as a scam. I received an alert from PayPal for a charge of 31.63 from Nymbus LLC, then realized this was a recurring charge that started in November 2023. When I called, I discovered it was for a Fitcharm membership that i never signed up for on a bra that I never received. This is a total scam. They did refund the charge from today, and said they will refund the membership fee for November and December. They originally offered a 30%, then 50% refund for the bra if they can ship it out again. Of course I declined and they state they have to get permission for a full refund. I will dispute this with PayPal.
26. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Fitcharm
Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. We pride ourselves on ensuring our customers have positive experiences, and it saddens me to know that we fell short with you. Rest assured that your feedback will be reviewed by our team to further improve our product and service as soon as possible.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.