I spoke at length today with the delightful Goaul. He was incredibly helpful, kind, calm and patient explaining a lot of information brilliantly and clearly, answering all my questions patiently. HUGE... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Abhishek was the agent who helped me get back online after speaking to 3 other departments who just passed me across, Abhishek took the time through each step and got me back with no stress or hassle.... Vis mer
Selskapet har svart
Our enquiry was delt with in a friendly and professional manner. Gokul went above and beyond to make sure we had all the information we required to deal with the sale of my late father’s shares.
Selskapet har svart
An account has been created for my RSU through the AST portal. But when I try to reset my password (which is the last step to access my account), no OTP is ever sent to my email (email works since I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Equiniti manages share registers and employee share plans whilst supporting governance and investor relations objectives. We handle multi-billion-pound corporate actions with absolute precision and support new companies making their debut as a listed business. Our unrivalled expertise means we act as share registrar for 48% of the FTSE100 and our average client relationship spans 14 years. Today we hold 9.2m shareholder records and pay around £34bn in dividends each year We look after 1.1m share plan participants. We process over 3m transactions annually across our platforms.
Kontaktopplysninger
Storbritannia
- equiniti.com
Achieving Success Together
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
Yes, the customer representative was very pleasant and curtios.
She took through step by step and clarified all trading conditions before my acceptance
29. april 2026
Svar fra Equiniti
We're happy to hear that our representative was pleasant and clearly explained the trading conditions. We appreciate you sharing your positive experience with us!
Excellent Service from The Advisor.
The Advisor was extremely helpful. Nothing was too much trouble, and he was happy for me to take my time, whilst waiting patiently for my next question.
29. april 2026
Svar fra Equiniti
We're happy to hear that our advisor was extremely helpful and patient, ensuring all your questions were answered. We appreciate your positive feedback!
the adviso was very pleasant and helpful
28. april 2026
Svar fra Equiniti
We appreciate you sharing your feedback. We are so glad to hear that you found the advisor pleasant and helpful during your visit.
Friendly and patient service
PITOKA CHOPHY was extremely helpful and patient in trying to track down some historical information and then point me in the right direction.
28. april 2026
Svar fra Equiniti
We're happy to hear that our team member was helpful and patient while assisting you with your research. We appreciate you taking the time to share your positive experience!
The agent
The agent, Kevin dealing with my query was excellent. Very knowledgeable and polite
28. april 2026
Svar fra Equiniti
We're so happy to hear that the agent who dealt with your query was knowledgeable and polite. We appreciate the positive feedback.
Trying to sell my dead dads shares
Trying to sell my dead dads shares
Trying to sell my dead dads shares, absolute nightmare of paperwork and QR codes, and paper forms, and back and forth.
Looking at £200 of fees for a few thousands worth of shares.
AVOID THIS COMPANY.
Edit: I don't believe you are going to review anything.
Basic usability testing on the forms you send out would highlight numerous issues, which you clearly haven't done & can't be bothered to do.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti
We're sorry to hear about the difficulties you've experienced while trying to sell your shares. We appreciate your feedback and will review our processes to improve the experience.
I wish I could give zero stars
I wish I could give zero stars. I'm still having the same issue. No one is assisting me. I made about 50 calls in 3 months. All they do is come on here and say someone will look into it. It's all for show on trust pilot. They are not helping. It's causing me depression. I do not know what else to do. I've lost money due to them. I called, I messaged. I got the employer to reach out to them. It's 3 months of nightmare. I don't understand how they are regulated. I'm losing my mind. Someone tell me how I can get the regulators to intervene as what they are doing to me is in breach.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti
We're very sorry to hear about the issues you're experiencing and the frustration this has caused. It's not the experience we want for anyone. We'll investigate this immediately to see how we can help resolve this for you. Thank you for bringing this to our attention.
Svar fra Equiniti
We appreciate your positive feedback and are so happy to hear that you found our service efficient and professional.
I received prompt and clear advice as…
I received prompt and clear advice as well as a correction of an address error
27. april 2026
Svar fra Equiniti
We're so happy to hear that you received prompt, clear advice and that we corrected the address error. We appreciate your positive feedback!
Advisor was professional whilst dealing…
Advisor was professional whilst dealing with my enquiry
27. april 2026
Svar fra Equiniti
We appreciate you sharing your feedback. We're so happy to hear that our advisor was professional while assisting with your enquiry.
Very good service
Very good service. He listened to my query and then proceeded to help me through rectifying same. He was very patient.
27. april 2026
Svar fra Equiniti
We're happy to hear that our service was very good and that our team member listened to your query and helped you through rectifying it with patience.
Short wait time knowledgeable help.
27. april 2026
Svar fra Equiniti
We're happy to hear that you found our team helpful and efficient. Thank you for your positive feedback!
No waiting to be connected ,very…
No waiting to be connected ,very helpful and polite person who answered my queries.
27. april 2026
Svar fra Equiniti
We're so happy to hear that you were connected quickly and that our team member was helpful and polite in answering your questions.
The gentleman I spoke to was very…
The gentleman I spoke to was very patient and
knowledgeable , he took his time to make sure my questions and needs were met. Dealing with him was a pleasure.
24. april 2026
Svar fra Equiniti
We're happy to hear that our team member was patient and knowledgeable, ensuring your needs were met. We appreciate you sharing your positive experience with us!
Avoid at all costs
I repeatedly have very poor experiences with this team. Communication is poor, if you need a response I recommend raising a complaint as incredibly difficult to find any other email contact on the site otherwise. They rely on post in 2026, and information is opaque. Avoid
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti
We regret that you've had multiple negative experiences. We appreciate your feedback and will address the communication and information access issues you raised.
Withholding my money!
I have waited for 3 months and made multiple phone calls to get my money back from shares. I have been promised on multiple occasions it will has been agreed by a Managed that the funds can go straight into my bank account within 2 working days. This has not happened on ANY of those occassions. It is taking up a huge amount of my time being on hold and having to chase this up. I assume my money is being withheld without my permission so I have no choice other than to take this further. I would avoid this company at all costs!!!!
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti
We regret to hear about the difficulties you've experienced with your funds and the delays you've encountered. We appreciate you bringing this to our attention. We're looking into this matter and will work to address these concerns.
Unhelpful telephone system
So difficult to get through the complicated telephone system, but once through to a real human being he was very helpful.
24. april 2026
Svar fra Equiniti
We regret the difficulty you experienced navigating our phone system. We appreciate your feedback and are working to improve accessibility.
Very helpful and patient
I believe it was Kevin (?) at Equiniti who assisted me on the phone just now and was so helpful and courteous and patiently guided me through the various steps. I had already tried several times and Kevin was able to fully resolve my query. Many thanks!
24. april 2026
Svar fra Equiniti
We're so happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback regarding the helpful and courteous support you received. Thank you!
Excellent service
Excellent service
I had several questions and difficulties and the customer service agent dealt with me very patiently and went over and above what she needed to do to help me.
24. april 2026
Svar fra Equiniti
We're happy to hear that our agent was patient and went above and beyond to help you with your questions and difficulties. We appreciate your positive feedback on our service!
She was very co operative and helpful
She was very co operative and helpful. It was really nice experience to have her on line.
23. april 2026
Svar fra Equiniti
We're happy to hear that our team member was cooperative and helpful. We appreciate your positive feedback and that you had a nice experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.