Hello, I would like to share my experience with James Bloxham . After 5 times send my verification call Center to India , level of knowledge and clarity I was very disappointed. They lack same leve... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Use the Chat service allowed me to make enquiry while I was working so I did not have to wait on a phone. The chat response moved very quickly from the virtual assistant to Ange. Who answered my two... Vis mer
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I have had a mixed response in my dealings trying to sell my late husband’s shares with many telephone calls as I prefer human not digital responses. Waiting time for calls to be answered varied a... Vis mer
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Today's agent was able to resolve 2 issues for me which was really good. However, both those issues should have been resolved by other staff/departments some time ago. I can't in good conscience giv... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
What is Equiniti? Equiniti is a leading provider of technology and solutions for complex administration and payments. With over 5,000 employees across 26 locations worldwide, we have been delivering innovative solutions to a wide range of clients for over 70 years. Our expertise spans across multiple areas, including pensions, share registration, investment services, and employee benefits. We are passionate about delivering exceptional customer service and are committed to providing our clients with the best possible solutions to meet their unique needs. At Equiniti, we strive to redefine the way companies and shareholders manage their shareholding. We understand that managing shareholding can be a daunting task and often requires a great deal of time, effort and resources. But with our innovative services, we can make the process simple, efficient and hassle-free. With over 70 million shareholder records under our care, and £90 billion in payments sent each year, we are proud to be a leading provider of share registration services. Our team of experts has the skills and experience needed to ensure that your shareholding is managed effectively, leaving you with more time to focus on other aspects of your business. What is Shareview? Equiniti Shareview is a leading online platform and one of the UK's largest share registrars, providing a range of shareholder services to listed companies, their employees, and private investors. With over 20 years of experience, Equiniti Shareview is trusted by millions of users to manage their investments, access important information, and stay up-to-date with the latest news and market trends. Our platform offers a range of features, including online dealing, portfolio management tools, and a comprehensive library of educational resources to help our users make informed investment decisions as well as the ability to update personal information. We are committed to providing our users with a secure, easy-to-use platform and excellent customer service, and are proud to be recognized as a leader in our industry.
Kontaktopplysninger
Aspect House, Spencer Road,, BN99 6DA, Lancing, Storbritannia
- 03456076838
- www.shareview.co.uk
4,6
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shareview good service
Good service proffessional people
easy to understand process
fees expensive
22. juni 2026
Svar fra Equiniti Shareview
We're glad you enjoyed your experience with our team and process. We appreciate your feedback on fees.
Prompt effective response in online chat
Prompt response on online chat. Answered all my questions. Transferred quickly from bot to human. Polite comprehensive conversation with Shafiqur
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We're delighted to hear our online chat provided a prompt and helpful experience, quickly connecting you with an agent who answered all your questions. Thank you for your kind words!
Svar fra Equiniti Shareview
Thank you so much for leaving a review! We're pleased to hear you had a good experience with us.
Blocked Account
The call center staff have tried their best and some have been very helpful but after many attempts to unblock my account I have given up . The problem is that my indentity has to be verified by a third party LEXIS NEXIS . On attempting the verification I was thwarted as I have no facility to send a 'selfie' . LEXIS NEXIS informed me that it is beyond their control and to contact Equiniti. On sending email to Equiniti was given a number to call which turned out to be back to call centre . Thus begins the cycle again . Lets hope the shares keep gaining value as it seems under Equiniti executors have a much better chance of gaining access to them .
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We are truly sorry to hear about the difficulties you've experienced with the account verification process and the frustrating cycle of contact. We understand how challenging this situation has been for you. We are actively reviewing our procedures with third-party verification services to prevent similar issues.
Website refused to verify my new bank…
Website refused to verify my new bank account. Staff refused to do anything and put the phone down on me. uSELESS - AND NO RESPoNSE TO MY COMPLAINT.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We are sorry to hear about your difficulty with account verification and the service you received. We are reviewing this.
Martha answered my question on live…
Martha answered my question on live chat. Bit of a wait for the live chat to start but otherwise fine.
19. juni 2026
Svar fra Equiniti Shareview
We appreciate your feedback. We are glad we could assist you. We are working to reduce wait times.
A quick and precise explanation about…
A quick and precise explanation about how to sort out my issue.
19. juni 2026
Svar fra Equiniti Shareview
We are glad we could provide a quick and precise explanation to help resolve your issue. Thank you for your positive feedback!
Surprising score for appalling rules and fees
Surprising score. I worked in the UK when I got some shares by default due to a privatisation (I did not buy those shares).
I moved to Australia, and after 17 years, looked into updating my international financial state.
I decided to get rid of those default shares but it is proving so much harder than thought, and may greatly reduce the benefits. From splitting initiating companies, changing address in OZ, trying to getting share certificate to calling them from Australia (no free toll number), to the online registration nightmare with their verification partner Nexis Lexis which doesn't work! it is clearly a 1 star rating deserved.
It has been a struggle and very draining with the time difference and the indifferent robots i got lucky to speak to on the phone. We have all experienced that by now, right?
So, having moved to OZ, I cannot sell online, need certificate of shares to sell locally. Getting a "replacement" certificate by mail only (I never got the original), will get slugged GBP75 for 'lost' doc.
i need online access to update address first, but verification fails...loop...loop...
I was told I would received a new link to iron out the verification from Nexis Lexis...but no link received so far...
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We appreciate you sharing your detailed experience. We recognize the significant challenges you've faced with the share transfer process, especially with the international move and verification issues. In order for us to investigate the matter further, please may you reply to the requested information.
Young man was very patient and helpful…
Young man was very patient and helpful with my query
19. juni 2026
Svar fra Equiniti Shareview
We appreciate your feedback. We are glad our team was patient and helpful.
Svar fra Equiniti Shareview
We're glad we could provide the help you needed. We appreciate your positive feedback.
Sryiece was extremely helpful
Sryiece was extremely helpful, and resolved my issue quickly. Excellent service!
19. juni 2026
Svar fra Equiniti Shareview
We're so happy our service was extremely helpful and resolved your issue quickly.
Didn’t really help
Didn’t really help. I wanted to know if Grant of Probate had been registered but they said no it takes 10 days. I said it was longer than that. I also said it’s difficult to get the other executor to sign things as she lives two hours away but that was just ignored.
19. juni 2026
Svar fra Equiniti Shareview
We appreciate your feedback and regret that we fell short of your expectations. I will get a Bereavement Representative to reach out to you.
It is not in my language
It is not in my language. I don´t understand many words.
It is not userfriendly for international people.
What means DRIP
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We appreciate your feedback. I can confirm that a DRIP is a Dividend Reinvestment Plan - which means instead of you getting cash each time a dividend is paid, further shares can be purchased. If you require further guidance, please respond to the requested information.
Dealt with Lysander White very good and…
Dealt with Lysander White very good and excellent
18. juni 2026
Svar fra Equiniti Shareview
We're glad you had a very good and excellent experience. We appreciate your kind words.
This is my first contact with you
This is my first contact with you. Your agent spoke to me with respect, took details from me and offered to help me to sell one of my share certificate today and offered to help me to sell another one tomorrow., I purchased these two shares when it became available many years ago, Now I am 82 years old. I am selling all my shares in BT. Thank you for the good service I had all these years.
17. juni 2026
Svar fra Equiniti Shareview
We are so glad to hear our agent provided respectful and helpful service during this important time for you. We appreciate your kind words and thank you for your long-standing support.
Svar fra Equiniti Shareview
We're glad our agent was efficient and helpful. We appreciate your positive feedback.
Good experience
18. juni 2026
Svar fra Equiniti Shareview
Thank you for your positive review. We appreciate your kind words
Credit to your company
Knowledgeable, helpful and understanding.
Nothing was too much bother.
Credit to your company.
18. juni 2026
Svar fra Equiniti Shareview
We appreciate your feedback. We're happy to hear our team was knowledgeable, helpful, and understanding.
Everything went wrong
Everything went wrong. To waiting 14 days for verification from Lexis Nexis. To a complaint never logged online. To their website confirming that I could make a trade online as I live in Ireland. They state clearly a trade online is available to Irish, German and Austrian residents. To completing all information online only after to be told, I could not...BECAUSE I lived outside the UK! Lovely. Staff later stated this is a "glitch" in their system. Add to that the trade was completed in Stg. I gave a Stg account. I could have given a Euro AC so now I have to recieve Euros into a Stg AC - transfer charges more incompetence. I was never asked. So finally due to the "glitch" I had to call a UK no to be told I may have to verify again, even after I had already waited 2 weeks and was already verified. The whole experience in 35 years working in financial services was quite literally the worst I have ever experienced. I have 2 complaints in with the Share view. It will be interesting to see how they are dealt with. Shocking experience.
All information and more, provided as requested.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Equiniti Shareview
We appreciate you taking the time to share your detailed feedback. We are concerned to learn about the significant difficulties you encountered, from the verification process and website functionality to the currency conversion issues and the need for repeated verification. In order for us to investigate the matter further, please may you reply to the requested information?
Account closure Ange solved my query and was excellent
Ange solved my query and was excellent
18. juni 2026
Svar fra Equiniti Shareview
We're glad we solved your query. Thank you for your positive feedback!
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