The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Vis mer
Selskapet har svart
I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI... Vis mer
Selskapet har svart
Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrevet av virksomheten
Kontaktopplysninger
Storbritannia
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,6
Enestående
761 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Customer Service does still exist!!
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a great experience and a perfect example of how to get customer service right
23. juni 2026
Svar fra EQi
We're delighted to hear about your excellent customer service experience. It's wonderful that our agent was professional, patient, and provided the information you needed, guiding you effectively. We appreciate your kind words.
Lady dealing with my enquiries Nivedha…
Lady dealing with my enquiries Nivedha was very helpful and patient when helping me with my transactions
19. juni 2026
Svar fra EQi
We're happy to hear our team member was very helpful and patient with your transactions. We appreciate your feedback!
The phone call specifically
The phone call specifically. The Agent was really helpful and knew what and where for me to go online.
19. juni 2026
Svar fra EQi
We're happy to hear our agent provided such helpful guidance during your call. Thank you for sharing your positive feedback.
Svar fra EQi
We're happy you received knowledgeable and professional service. We appreciate your feedback.
Svar fra EQi
We're glad to hear our team was helpful. Thank you for your kind words.
Excellent communication
Excellent communication , all questions fully answered, polite helpful informative patient first class experience
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We're happy to hear you had a first-class experience with excellent communication and fully answered questions. Thank you for your feedback.
Ramiysa was professional and helpful
Ramiysa was professional and helpful. She answered all my questions and resolved my query.
15. juni 2026
Svar fra EQi
We're happy to hear our staff was professional and helpful, answering all your questions.
The lovely lady who assisted me
The lovely lady who assisted me. She helped me find my way around the website and she was very patient.
16. juni 2026
Svar fra EQi
We're glad we could help you navigate our website. We appreciate your kind words and patience.
nivadha
nivadha. was very polite and patiencent exerlant work thank you she is an assted to you company
16. juni 2026
Svar fra EQi
We're so glad to hear you had such a positive experience. We appreciate your kind words!
Manish was extremely polite and…
Manish was extremely polite and professional, answered all of my questions to my complete satisfaction, excellent all round .
15. juni 2026
Svar fra EQi
We're happy to hear our team member was polite and professional, answering all your questions to your satisfaction. Thank you for your feedback.
My telephone call was handled by…
My telephone call was handled by Ramsiya.
She was extremely knowlegeable and well informed.
She answered all my queries in a very polite and patient way.
I am very pleased that she answered my call.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We are so glad to hear about your positive experience! Your kind words about our team member's helpfulness and politeness are truly appreciated. Thank you for sharing your feedback.
DavaSold my holding of Endava recently
Sold my holding of Endava recently
Only had 63 units
Had to go thru a dealer as this is how antiquated their platform is!
When questioning their customer service they could not give me a specific issue as to why it occurred
Steer clear dreadful operation
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We're sorry to hear about your recent experience selling your shares and the difficulties you faced with our platform and customer service. We are reviewing your feedback to improve our processes.
Very helpful Assistant
Very helpful Assistant
Easy to follow guidelines for a novice!
Good communication
11. juni 2026
Svar fra EQi
We're so glad you found our assistant helpful and our guidelines easy to follow. We appreciate your kind words!
Simple and straightforward
Simple and straightforward , the agent Ramsiya was very professional and courteous
10. juni 2026
Svar fra EQi
We're glad to hear your experience was simple and straightforward. We appreciate your kind words.
Svar fra EQi
We're glad our team made it simple. Thank you for your positive feedback!
The advisor ramsia was very helpful and…
The advisor ramsia was very helpful and understood the query very well good customer service
9. juni 2026
Svar fra EQi
We're so glad to hear our advisor was helpful and provided good customer service. Thank you for your feedback!
Svar fra EQi
We are so pleased we could resolve your issue quickly and professionally. Thank you!
Bed & Breakfast transaction
My only problem was his diction as my hearing is poor but he was helpful and completed my transaction
8. juni 2026
Svar fra EQi
We appreciate your feedback. We are glad we could help, and we will address the diction concern.
Share transfer guidance
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answered and he provided additional information which has enabled me to decide my way forward.
5. juni 2026
Svar fra EQi
We're so happy to hear our agent provided such clear and helpful guidance. We appreciate you sharing your positive experience with us!
The IVR introduction is awful
The IVR introduction is awful. I had to repeat my account number 4 times!
When I got through Ramsiya carried out my request quickly and easily. Well done..
5. juni 2026
Svar fra EQi
We're sorry to hear about the IVR difficulties. We're glad our team member could assist you efficiently. Your feedback is valuable.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.