Was struggling selling a stock but rang customer services who talked me through the process and stayed on the phone throughout. I can’t praise Nivedha enough for her help. Excellent service.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Vis mer
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The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Vis mer
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Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the pro... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrevet av virksomheten
Kontaktopplysninger
Storbritannia
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,6
Enestående
771 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Deborah made the transfer process…
Deborah made the transfer process straight forward. She explained everything clearly and it was very efficient. She was knowledgeable and gave me a lot of confidence my query was being dealt with correctly.
30. april 2026
Svar fra EQi
We're happy to hear that the transfer process was straightforward and efficient for you. It's great to know that the explanations were clear and instilled confidence in our service. Thank you for your positive feedback.
Transfer SAYE shares to ISA
The person I spoke with was very helpfully and able to answer my questions and explain what I needed to do to transfer SAYE shares to an ISA
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We're happy to hear that our team member was helpful and clearly explained the SAYE to ISA transfer process. We appreciate you taking the time to share your positive experience!
Svar fra EQi
We're happy to hear that everything is sorted out for you without any issues. Many thanks for your kind words and feedback!
Ramsiya Was very supportive
Ramsiya Was very supportive, clear and helped me with paying my quarterly share fees. Thank you for the help! 😊
29. april 2026
Svar fra EQi
We appreciate you sharing your feedback. We're happy to hear that the representative was supportive and clear while helping you with your fees.
Setting up Stocks and Shares ISA
I had an issue setting up a stocks and shares account , Ramsiya was very efficient in checking all the details and resolving the issue . I found she was very kind and helpful .
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that your account setup issue was resolved efficiently.
Share Transfers
It was great dealing with Ramsiya, I was really pleased with the explanation of the process and all the options available to me . She answered all my questions and was very pleasant and polite.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EQi
We're happy you had such a great experience! We appreciate your kind words and are so glad that you were pleased with the explanation of the process and options.
Ramsia was very helpful
Ramsia was very helpful. She managed to help solve my Maxi ISA query quickly and efficiently. She was very polite and customer focused. She didn't rush me and answered all my questions. Thank you so much.
29. april 2026
Svar fra EQi
We're happy to hear that you received helpful and customer-focused support. We appreciate you taking the time to share your positive experience and are so glad we could efficiently address your query.
Svar fra EQi
We're happy to hear that you found our team member patient and knowledgeable. Thank you for your positive feedback!
Manish M
Manish M was very helpful and understanding with my query. He talked me through the process, so I understood what was happening. Thank you again, Manish M, for your help
28. april 2026
Svar fra EQi
We're happy to hear that our support was helpful and that the process was clearly explained. We appreciate you taking the time to share your positive experience.
Niva was very knowledgeable and made my…
Niva was very knowledgeable and made my query easy to understand. She was very patient and talked me through things well.
28. april 2026
Svar fra EQi
We're happy to hear that the staff member was knowledgeable and made your query easy to understand! We appreciate you recognizing their patience.
Telephoned eqi today to perform a…
Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, was extremely polite, knew her stuff very well and explained everything very carefully.
Totally satisfied!
28. april 2026
Svar fra EQi
We're happy to hear that your financial transaction was easy and efficient. We appreciate your recognition of the representative's politeness, knowledge, and clear explanations. Thank you for your feedback!
Very easy No long wait to speak to an…
Very easy No long wait to speak to an operator
Excellent service from Ransiy Two Issues dealt with in next to know time
28. april 2026
Svar fra EQi
We're happy to hear that you found our service easy to use and efficient. We appreciate your positive feedback regarding the prompt resolution of your issues.
Agent was very helpful
Agent was very helpful and efficient. Helped me with my query and was very polite. Superb service
28. april 2026
Svar fra EQi
We're happy to hear that the agent was helpful and efficient! We appreciate you acknowledging their politeness and the superb service you received.
Svar fra EQi
We're happy to hear that our team member was patient and helpful. Thank you for your positive feedback; we appreciate it.
This was a good experience due to the advisor
This was a good experience due to the advisor. Questions that I had were answered and because of that I decided to go ahead with what I had phoned about. I would recommend EQI.
27. april 2026
Svar fra EQi
We're happy to hear that our advisor was helpful and answered your questions thoroughly. We appreciate your recommendation and are glad you had a good experience.
Svar fra EQi
We're happy to hear that everything worked out well for you. Thank you for your feedback; we appreciate it.
quick and very helpful
27. april 2026
Svar fra EQi
We're happy to hear that our assistance was helpful and quick for you. Thank you for your positive feedback!
Nivedha was an amazing customer service…
Nivedha was an amazing customer service representative. She was calm, kind and prompt. And helped me with my issue with ease and clarity.
24. april 2026
Svar fra EQi
We're happy to hear that the customer service representative was amazing! We appreciate you recognizing their calm, kind, and prompt service, and their clear help.
Good telephone experience
Ramsiya was very friendly and professional in our interraction.
24. april 2026
Svar fra EQi
We're happy to know that you found the interaction friendly and professional. We appreciate you sharing your positive experience with us.
Svar fra EQi
We appreciate your positive feedback regarding our customer service! We are so glad we could help you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.