EQi Anmeldelser 763

I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answered and he provided additional information which has enabled me to decide my way forward.

The IVR introduction is awful. I had to repeat my account number 4 times!
When I got through Ramsiya carried out my request quickly and easily. Well done..

quite possibly the worst investing interface i've ever seen

Manish helped me with my first time enquiry, most helpful and explained exactly what I needed to do to change some settings regarding Dividend payouts.

5 stars

RAMSIYA made my experience quick, and easy, I cannot thank ramsiya enough, she was very knowledgeable. thank you.

excellent, quick, great knowledge, Ramceiya

Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the process and confirmed my summary of the conversation as being correct. Advised me to ring back in one week to check process was proceeding.

Helpful expert advice pleasantly and speedily delivered by Herschelle to a question that FAQs etc couldn't answer

Shares and ISAs are not something I regularly deal in so when I wanted assistance I was aware that I might not be using the correct terminology or even have all of the required details and so was somewhat nervous. The lady I spoke to (Ramsiya ) was patient and extremely helpful and walked me through the whole process. Ramsiya is amazing and, although I am sure other personnel at EQi are also capable in this regard, I hope I am lucky enough to speak to Ramsiya the next time I require assistance.

Handling funds for company share schemes and take the time to explain how to handle these on maturity . Ideal for those who only take out shares as part of their work schemes and have little experience of working with the stock market.

However, I cant give a full recommendation as the companies "flexible" ISA encourages individuals to invest more than the given UK allowance of 20K through an ISA (albeit within the 90 day maturity window).

Spoke to Ramsiya and she was excellent.Clear information given and very helpful

Ramsiya, the lady who assisted me was polite, professional and executed the instruction immediately. many thanks

Ramsiya was excellent in completing my request promptly.

Ramsiya was very polite proffesional and knowldgeable. Helped me step by step.

First Class customer services team that go the extra mile....🚗

The member of staff was very calm, professional and helpful.
He quickly understood my problem and it was resolved to my satisfaction.

Really great help and good advise from Manish today.

Customer services member was very professional, polite and helpful.

I was on hold for a long time waiting to connect (circa 20 mins) to discuss my child’s CTF which in the end they sorted out quite quickly and to my satisfaction.

Kam from EQi was a great help and had amazing support and experience to help me solve my issues. Highly recommended