Denon Anmeldelser 

Köpte mig ett par Denon pearl pro, vilken usel kvalitet det är. Fungerar tydligen bara bra till en del mobiler !
Testade dem med både Galaxy s24 ultra samt Huawei p60 pro ! För att inte tala om skämtet till kundservice.
Mycket svårt att kontakta Denon

Recently purchased a denon wifi deck from Costco. My 90 days is up. I should have boxed it up day one and took this piece of JUNK back for a refund. Nothing but issues from DAY 1. I have repeatedly contacted Denon regarding issues. Just called 2 days ago since my wifi not working again. Will not pair to my home nor will it pair with my neighbors either. So, it's this piece of JUNK for sure. Spoke to someone AGAIN and requested a call. He told me there was NO record of me calling in before....several times...big suprise. All I get is a repeating email. I will NEVER buy a Denon product again. They are not like they used to be. Junk now

WHAT A JOKE THERE CUSTOMER SERVICE IS...ABSOLUTLY NO HELP AT ALL.. HOURS ON THE PHONE & THEIR SUPPORT PEOPLE ARE CLULESS.
I ENDED UP FIGURING OUT MY SELF & WILL NEVER EVER BUY OR RECOMMEND TO ANYONE..

Now these people want us to send them a copy of our receipt to the place that is doing the repair but they still don't have the part I asked him to send the receiver back and I'm just getting the run around I can't get anybody at Denon every number I've tried is try back later. The customer service is terrible. We've been dealing with this issue for 3 months!!!!

Er zat een storing in de soundbar. Top geholpen door de afdeling support! Gewoon een ouderwets nummer waarna je kunt bellen en direct netjes geholpen! Toppie

The units are ok but the phone/tablet/computer software is TERRIBLE. Check out the ratings in Playstore.

X2800H versterker gekocht (amper 3 maanden oud) en alleen maar problemen met deze versterker. Denon geeft niet thuis, terwijl de webshop het apparaat niet wil terug nemen en mij weer verwijst naar de webshop.

Speakers gaan continu in "Speaker protection mode", terwijl met de vorige Denon versterker dit nooit het geval was (in 4 jaar tijd 0,0 problemen gehad). Maar met deze nieuwere (en op papier krachtigere) versterker X2800H alleen maar ellende. Waarschijnlijk te goedkope onderdelen uit China gebruikt. Ondertussen bijna 250.00 Euro uitgegeven aan vervangende speaker kabels, HDMI kabels (fiber) en ga zo maar door. Blijkt dus 1000% aan deze slechte versterker te liggen! Denon geeft niet thuis en staat dus niet achter de "kwaliteit" van haar producten. Schandalig.

Ik heb jaren Denon gehad, maar dit was de allerlaatste keer. Ik zie nu pas hoeveel negatieve ervaringen er wereldwijd online staat inzake Denon producten en dienstverlening. Schandalig.

Aan iedereen; wees verstandig en laat je niet leiden door fantastische reviews over Denon producten! Deze blijken allemaal betaald te worden door Denon voor een hogere beoordeling. Producten zijn miserabel en de klantenservice is net zo slecht!!

Denon Pearl Pro und nur Probleme.

Would give 0 stars . Bought headphones from company called Nuranow 2 years ago. Never worked but company sold to Denon. Happily keep reinstating the direct debit but never informed about which company it is now.
Customer service awful. Stay away !!!

Noticed the company has not responded or claimed their business. Can’t get shadier than that really.

The Bluetooth never worked... Customer service was not bad! But this made me laugh... "You need to send it to a repair shop to fix it" So I do that... Got it back and it still does not work so I ask for a refund.... Call back Customer Service and they say "Because a 3rd party company repaired it, you are no longer allowed a refund or return" ... I literally could not believe how insane that is... Long story short I ate the $500 and tossed it, went out and bought a Yamaha and it has been amazing! Do not buy Denon products!!

Company continues to steal from me every week trying to charge me again and again for the same subscription. All started when denon took over so clearly they bought a company and thought they could just steal money to make it worth it. I have cancelled the subscription and still charging my account on a weekly basis. Worst part is when cancelling they are telling me I need to pay to return the product or pay to buy it both at the same price of roughly £50.

denon customer service is a nightmare,
I have a 6700h and used it for a 7.2 B&W 600 speaker. the center speaker output no longer works. I immediately received a Fedex ticket from Denon and sent it to Norman's Electronics Inc in GA USA in November 2023. They repaired the center output after 3 months, but I discovered that the second subwoofer output no longer worked when I got the receiver back. I've been on hold at Denon since March and am waiting for my receiver to be sent back to a service center. Every time I call, they apologize or try to brush me off, depending on which person I'm talking to and explaining my situation. I paid $3500 for the receiver in 2022 including a 3-year warranty, which is advertised by Denon. I am extremely frustrated. I didn't want to spend so much money at Denon again and be disappointed. I was sold the feeling of security with a warranty. I feel cheated

Denon is the worst receiver I’ve ever owned. Overheats and just turns off. Remote is junk I hate this piece of poo Good luck talking to someone. Spent 750$ on this. Go to Amazon and buy 100 surround sound better than this. Also submitting this review is bullpen F off and f denon! again

Ich habe 4 Denon Home 150 seit April 2023
Bis anfangs Dezember alles io in der Heos App, ab anfangs Dezember immer nur der erste in der Gruppe spielt Musik. Denon sagt immer mein Netzwerk sei nicht gut, habe es Testen lassen und nach Denon empfehlung eingestellt.
Keine Verbesserung.
Keine Antworten mehr auf meine Anfragen.
Ich kann Denon keinem empfehlen!
Support 0 Sterne

I like Denon's avr's in terms of features and ease of use BUT their quality is really supect and their customer support is really bad and would get 1 star. I've got a 10 month old receiver that went out and after 5 weeks came back from repair and blew up again after I plugged in my speakers. I had a person come out and inspect all my wiring and speakers as well as running multiple tests and everything was ok. To prove my point to Denon I went out and bought another new receiver and it worked just fine. I tried escalating my case to no avail. They refused to replace the unit and promised me a new repair and ship label. Over 3 days nothing. I called and the rep told me he saw nothing in the system for the request, then said he found it but for some reason it was not processed. I had to demand to talk to a supervisor which at first was told was not possible but with a continued effort I was finally transferred. The supervisor said he did not know why my second repair request had not been approved yet but committed (like other failed attempts) I would have a label by end of the day. We will see!!!!! Should not be this difficult.
UPDATE: I never heard back as promised but after 3 weeks of waiting and many calls I finally got my label.

Purchased denon pearl pros @ £299.
Quality sound but useless fit, only stay in if you don't move in anyway shape or form. One fell out and into a flushing toilet, probably in the north sea now.
Denon customer service said oh well nothing we can do, it's my own fault, nothing to do with I'll fitting heavy buds that don't stay in ears. They don't offer any replacements. Matthew in customer service just ended the conversation in online chat. Thanks for nothing Denon last purchase you will get out of me.

Ben het helemaal eens met de anderen!! Speaker (Denon 150 ) valt steeds weg en moet opnieuw worden gekoppeld wat de ene keer wel lukt en de andere keer ben je een uur bezig.
Synchronisatie met TV klopt soms niet. Krakend geluid (alles moet worden gereset)
De speakers hebben bij elkaar € 1000,- gekost.
De titel verraad alles "er is altijd wat"

I bought a defective Home 550 soundbar. After an hour on the phone with tech support,
he approved an escalation to corporate for a replacement. It took corporate a month to get back to me, and only after I contacted them three times. I sent the unit back two weeks ago and haven't heard anything from them. I contacted customer service. They say there is no status in the system on the replacement and they can't tell me when, or if, I will receive a response (let alone a replacement.) Denon needs to improve the timeliness and transparency of their return process. I paid for this item. 2+ months to get a replacement (if I get one) is unacceptable. As is leaving me in limbo.

War mein letzter Denon. Vor 1 Jahr den 8500H(A) gekauft und nun schon nicht mehr Zeitgemäß Thema Dirac usw. Wurde angepriesen und nun fehlem dem Geräte die Chips...

Tengo un equipo DNP-730 con funcionalidad de radio por internet a través de radiodenon.com que ha dejado de funcionar ya que ahora hay que suscribirse a un servicio operado por Vtuner con un coste de 6 dolares al año para tener el servicio.

No se trata del coste de dichos 6 dolares sino del hecho en sí que considero una ESTAFA ya que en el momento de la compra no se avisó que el servicio de radio pudiera dejar de ser una prestación gratuita del equipo ni lo informa las instrucciones del mismo

El equipo ha quedado solo para reproducir música por USB una prestación insuficiente dado el coste del mismo.

Vetado por mi parte la marca DENON.